I always went to AT&T store here in Savoy, and just recently, I learned that it’s no longer corporate-owned store, but pretty much an authorized dealer. I went there on the first day that they moved in. The store manager was very helpful to solve my problems even though it’s not something a dealer was supposed to do. I was impressed and will definitely go back!
Matei S.
Place rating: 1 Chicago, IL
One nice employer tells me that it is OK to return an iPhone, after talking to the store manager. Went back to hotel to bring some phone accessories, waited for a 45 minutes line, another employer tells me now that it is not OK to return it, need to pay the termination fee, after talking to the same store manager. Wasted a lot of time and nerves. Confusion: 30 days from ordering date of a new phone or shipment date? Who knows … Why returning? Because of many dropped calls and poor signal. AT&T fault, iPhone fault? Perhaps both of them. On top of this, I am traveling and reset the phone for return, now I need to be near my computer at home to get it working again …
Barack O.
Place rating: 5 Chapel Hill, NC
Nice helpful store. As for AT&T’s cell service itself, it’s great in Champaign — much better than in Chicago and Manhattan, two places where I’ve frequently struggled to maintain good reception. In C-U, I get full bars almost everywhere.