Waters Ave Nursery

IF YOU ARE LOOKING FOR A COMPANY THAT CARES, THIS IS NOT IT! I AM SORRY I WENT HERE!!!
I tried to order a plant for one of my companies business relationships.
First, they said they would text me a picture for approval before they sent it. I never received the picture and no one answered the phone when I called. I personally went down to the store to deliver the card that I wanted included with the plant. The person in front said that they had forgotten about my order, but they would get right on it. I told them it was okay, since the order didn’t need to be sent until the following day.
They again said they would text me a picture for approval and send the plant. Again, no text, the plant was not sent and no one picked up the phone when I called.
I went down to the store for a second time. They told me the same story — they had forgotten the order, but that the order would go out that day and they would send me a text for approval.
I was never contacted! The next day I went down to the store a THIRD time! This time to cancel my order. This time they said that the plant had already been sent. When I asked what had been sent, since I had not approved the plant, they said they would have to contact me and let me know.
At this time, I have not been contacted, I don’t believe anything was sent, and I do not think I have experienced worse customer service in my life! I really don’t understand how a business like this can stay in business with this kind of service.

Great Customer Service!!! I came in about a month ago to have some yard work done. Waters Ave Nursery came out meet with me, custom designed my yard, and got everything installed in no time at all. Join there garden club it gets you big discounts I saved over $ 400 on my project joining. Every step of the way the staff worked with me to make my yard something I would enjoy. Now a month later the grass is growing in well and the plants are starting to get flowers. I would strongly encourage anyone doing a yard remodel to consult with these guys for a great job at a good price.

Shawn was fantastic with helping me with my Koi pond that Exotic Aquatics totally screwed up. I would NEVER use Exotic Aquatics again the caused the death of more than $ 3 – 4000 worth of Koi. Exotic Aquatics install a flood pump in my pond, this pump is to be used for short periods of I pais for a POND pump to run at all times. if you value your fish and pond use Waters Ave Nursery not Exotic Aquatics, oh by they I have called them (Exotic Aquatics) over 3 times never have they returned my call.
Jolie

.The best gardeners I have ever used. Everything promised has been done and more
After going through 4 other gardeners I really appreciate knowlegable professionals

Unless you like throwing good money away — STAY AWAY!!! Very unprofessional and obviously don’t know what they are doing. They tore up part of my yard — said they would fix it and I’ve never heard from them again. They have ignored my messages. Don’t know what else I can say. Extremely dissapointed!