I have a Belgian Malinois service dog whom I take everywhere with me. I Went to this Wal-Mart this past Monday the 4th looking for a small computer desk. When I walked in a female worker at the front came out of no where screaming«Sir! Sir! You can’t Have dogs in here! Is that a special needs dog?» I couldn’t understand What exctly she was saying so I turned around and walked toward her to better understand What she was saying. She didn’t like this! I guess she thought my dog was T-rex the way she acted and told me «do not bring that thing near me». So I told her that I couldnt understand her and asked her what she said. Some more mubbles came out, so I said he’s a service dog. Thanks! And I went on to my shopping. As I am in the aisle minding my own business looking at the desk, my dog sitting calmly by my side. Btw my dog is the best behaved well trained dog you’ll ever see for the breed he is. I’ve worked with dogs for years. Anyway. A few minutes go by and a tall man in a t mobile shirt and blue jeans… I guess he worked there… approaches me and says«hey sir no dogs allowed» I calmly told him he is a service dog. And he replies«service dogs need to have vest, he doesn’t look like a service dog» first of all that is 100% false. No service dog needs a vest! So I let him know that. Second. It is against the law to make any kind of accusations about a person with a service dog. He basically told me I was a liar. He then ask for«papers» again illegal! I showed him my dogs identification card which ids him as a service dog, anyway. Just do go away. After he pretty much accuses me of lying about my dog being a service dog He says«thanks just had to make sure because the lady at the front asked you and you just blew her off! Really!!! I’ve always been compliant when someone ask if my dog is a service dog. And that’s usually the end of it. These people took it a little far this time.
Melinda L.
Place rating: 1 Dallas, TX
if you want to change your hours i expect them to be up to date online, be responsible.
Ashley A.
Place rating: 1 Denver, CO
This is the worst Walmart I have ever been to. I went a few weeks ago and went to the fitting rooms and there was a store associate there. I believe her name was Tamia or something of the sort. My friend and I stood there for a couple minutes waiting to be helped while she just chatted away with a co-worker about her summer classes. We eventually had to interrupt and ask her if we could have a fitting room. She then rolled her eyes and looked at us and told us that there should be one open. We then proceeded to check door after door while she again continued her conversation. Very rude. I am not sure how she still has a job.
Stefan B.
Place rating: 2 Savannah, GA
If you’ve been to one Walmart you’ve been to them all. It’s the same thing everywhere long lines and terrible customer service these are the key components to any Walmart. Why do millions of people continue to shop in here, for some it’s their prices,(I’m not in that camp) for others it’s that they’ll the only ones that sell that one item that you want /need. For me that’s the case so I continuously put myself through something like Chinese water torture just to get that one item that no one else sells. This isn’t the only place that has terrible customer service but this is the only place where it’s consistently bad no matter what time zone you’re in.
Anh L.
Place rating: 3 Atlanta, GA
Normally, I do not shop at Walmart, but it seems to be the only shopping center opened late night 24⁄7. Walmart Supercenter location is convenient to Truman Parkway. The parking is enormous and at the very front of the parking there is a Zaxby and newly constructed Mc’donald’s. They have parking securities, but i doubt there doing any work. As you enter the place, it has a subway and cook chicken. There is chicken wings, chicken tenders, chicken terriaki and fried chicken. There is a huge produce section along with aisles of dry food and cleaning products. It is 9PM, many of the night workers here do absolutely nothing but pretend to work, wonder around, or socialize right in front of you. There are over 20 people on the floor pretending to work, and only 2 – 3 cashiers at the register. When i ask a question to these workers, they’ll say«I’m not working right now» with an evil look on their face. Well if you’re not working, go home that’s what I would do. This place isn’t disneyland. A supercenter this big, hires about 180 people and out of those 180, only 2 – 3 people are cashiers. Check out time is estimated at 45 minutes. So bring a pillow in case you need to fall asleep waiting in line forever. The check-out machine doesn’t even work properly. Some days it wont accept cash, other days it discriminates cards. Overall, my experience with Walmart is substandard because the lack of management.
Jonah H.
Place rating: 2 Santa Cruz, CA
LOL7 people rating it 1 star and zero 3 stars and up, that’s just a brutal testiment to shopping there isn’t it? My experience wasn’t as bad as theirs but I’m giving credit for being easy to find, having plenty of parking and being open later than most places in Savannah.
Jordan R.
Place rating: 1 Ann Arbor, MI
Here I am, sitting in the«Walmart.com» center. There is one associate working, my husband and I waited in line 15 minutes while the associate disappeared. Finally, somebody came to help. She told us to wait 10 more minutes so that she could help us… Well, it’s been 40 minutes and here we are still waiting. She keeps helping more people in front of us and keeps telling us to hold on. Kind of ridiculous. More and more people keep hopping in line and she keeps helping them instead. She is a heavier set girl, her name is Jamie. I can’t wait to call corporate.
Jim L.
Place rating: 1 Savannah, GA
I just wrote a complaint letter — email to Walmart about this store. Seems they have a black female«greeter» that has a serious problem and an authority complex not to mention being a racist. After observing for a long time I decided it was time to exit with my purchases. She promptly stopped me to check my receipt. Yes, I am a white middle aged male. She never stopped anyone else to check their receipts. I politely told her no thanks but she stepped in front of my buggy and reached into my things to hunt for it. At this point I(very loudly and firmly) told her to back off and get a warrant. She continued at which time I yelled for her to stop. She said she was told to do this and I told her if she continued I would have her arrested and if the store wanted to search my buggy full of stuff after I had purchased it they would have to obtain a court order and warrant and I pushed past her and left. Upon arriving home I immediately went to the Walmart website and filed a complaint. After two days no response from Walmart. Note for you all They can do this at SAMs Club because you pay to join the«club» and in doing so you agree to their terms of membership. This does not apply to a Walmart Store nor any other retail establishment. Once you have made your purchase and are leaving the store they no longer have the legal right to search your stuff. Both my neighbor and daughter have had this same thing happen to them and we all agree that we will no longer tolerate it and if it continues will raise holly hell in the store and if necessary take public legal action.
John B.
Place rating: 1 Saint Johns, FL
Walmart simply is the worst. Found at item at one store asked for help, had to go find someone. One guy said he did not know. Finally found someone that told me that they were out of the product, but go ask customer service. Customer service did not want to call other store because she knew she would get the run around. Sure enough, three calls and no one helped, so I just decided to go over to the store. I go and the same crap. no one to help, I took a lesser product and told this customer service the hassle I went through, I ask for the same price of the name brand discount price for the lesser brand, no way. Btw, the kid in that department never called up to customer service, probably hiding or left. Jeez. So I went to Home Depot. I plan to start using Target… What a bunch of short handed incompetent people. Sam Walton must be turning in his grave.
Jared B.
Place rating: 1 Savannah, GA
This place deserves no stars. I first came to this wal-mart when I moved on base a few months back. It was your typical wal-mart ways. Horrible setup with merchandise. No cash registers. Unfriendly staff. As a matter of fact, I came in to find a TV(never buy a TV from Wal-Mart…first mistake I made). The electronics associate got all huffy because I had some questions about the TV and they were«Busy» straightening up dvd’s or attempting to. Do not shop here. If you want groceries there is a Publix and Kroger up the road. If you want other stuff, then go to Target or Best Buy. This place sucks!
Penny P.
Place rating: 1 Savannah, GA
This store is hell on earth.
Brett N.
Place rating: 1 Savannah, GA
Imagine the person who has the worst customer service ever. Now, imagine service that would make that person say«screw this.» That’s this Walmart on a good day.
Daniel S.
Place rating: 2 Savannah, GA
I don’t like going here unless it’s early in the morning. Around lunch time this place becomes a mad house, and by the evening it’s just waiting lines of torture. At the time of this review, they are currently in the middle of a major remodel(and rearrangement), which makes finding anything take a good bit longer. Hopefully when they are done they will improve the long wait times. Maybe they will also learn how to keep the shelves better stocked as well.
John M.
Place rating: 1 Savannah, GA
Went back to this Wal-Mart again today. I’m like a battered wife that keeps going back. It was nice that the greeter in the Garden Dept. paused her cell phone conversation long enough to greet me. I also like the new look of the store without proper signage and the lack of employees to help me find what I am looking for. Also, I was thrilled at the lack of interest from my cashier. She never even made eye contact. just wanted to rub it in that this is the worst wal-mart in the world. and there are some really bad ones. I have never been to a wal mart in North Korea, but if there was one I bet it would be better.
Gustavo A.
Place rating: 1 Savannah, GA
The last 4 – 5 times we’ve been here, the wait time to check out has been atleast 25 –30 minutes. Just know this if you’re looking for a quick purhase.