Horrible customer service!!! Office manager blames customers for issues. Once the sale is made, there will be no follow through. Workmanship is great! But, beware a five day job is likely to turn into a 5 month job. Hiring the Window Man and More will probably take several years off of your life!!! There are a lot of fish in the sea and many contractors that focus on customer satisfaction and follow up to ensure performance to the satisfaction of customers. That having been said, there is no benefit in hiring The Window Man and More.