New Precedent Lock and Key

Specialties

New Precedent Lock and Key is a full service, insured, mobile locksmith service, specializing in residential, commercial, and antique locks and security hardware. We offer unlocks, rekeying, repairs, replacement and installation of new hardware as well as door strengthening and repair, and home security evaluations. New Precedent is based on Wilmington Island, but serving all of Whitmarsh, Tybee, all of Savannah and Chatham County, as well as Port Wentworth, Pooler, Rincon, Richmond Hill, and surrounding areas. We are an authorized service provider for all Baldwin Hardware products but can service virtually any hardware. At New Precedent, setting a new standard in customer service is our first priority. The various fields and specialties of locksmithing are vast, your time is always important, and no two customers individual needs are the same but we want you to be taken care of first and foremost. In this spirit, we have partnered with, and will even refer you to a select group of qualified, professional, competitors, should for whatever reason, we are unable to meet your specific need.

History

Established in 2015.

New Precedent Lock and Key was founded with one basic idea; that customers should be able to expect a higher standard of both professional and customer service from a locksmith than they would from any other industry. Some locksmiths have the attitude that you need them more then they need you and their customer service, or lack thereof, reflects that. At New Precedent the customer always comes first. We will not only provide you with the best level of professional knowledge available, but also take the time to address your specific security, needs and concerns, and let you make the decision. At New Precedent Lock and Key, we understand that rarely are you thrilled to call a locksmith. Usually it means you’re having either a very busy, or very bad day. The last thing you need is a rude or unprepared locksmith. We’re setting the bar higher because you deserve more.

Meet the Business Owner

Derek B.

Business Owner

Derek, 37, is a lifelong resident of Savannah, GA and graduated from A.E.Beach High School where he was in the JROTC military magnet program, and an Explorer with the US Customs Service. While still in his senior year in high school he started working in asset protection, quickly becoming a department manager after showing a talent for proactively identifying risk, training sales associates to prevent loss through active customer service, and altering the departments stock loss prevention equipment to make it more effective. He left Retail Loss Prevention management to pursue locksmithing, intending only to gain a few years experience needed to open a security consulting firm, but was immediately drawn into locksmithing due to it’s combination of both on the spot troubleshooting and the ever growing base of knowledge needed to maintain proficiency. After 10 years of making a name for himself at various locksmith services in Savannah, he started New Precedent Lock and Key in early 2015.