If there was a way to make this a negative star review… I definitely would! This is a customer service disaster and I highly recommend using one of the other many print shops in the bay area that don’t insult their customers and behave like unprofessional, crude and horrible people. I’m baffled by them being able to stay in business and treat people this way. I’m in the hospitality industry and have never even heard of such poor treatment of potential customers! This place is a complete disaster, totally disorganized, slow turn around time, rude responses and insults to boot. Use or and get a much cheaper and more professional job! The prices are ridiculous and the treatment is worse.
Ivan A.
Place rating: 5 Belvedere Tiburon, CA
Dee and Joanne are awesome and rally at my crazy last minute printing requests… I love that they are locally vested in Sausalito…
Ruth O.
Place rating: 5 Washington, DC
Joanne’s Print Shop handled our Save the Dates for the wedding. We sent them a few pictures from our engagement shoot, and they designed a great card that perfectly captured our personality! We aren’t local, so we had to do everything over email; they were always prompt in their response. We received our save the dates less than a week after okay’ing the proofs. We loved them, and so did our family and friends! I appreciate them for their prompt, professional, and high-quality service!
Leda S.
Place rating: 4 Sausalito, CA
I don’t use Kinkos anymore or any other print«store» because I value building a relationship with independent businesses and that’s why I support and love Joanne’s Print Shop. The kind of service that they provide is almost a thing of the past. They print all my marketing materials for the books I have written. They do top quality work, on time and at a fair price. It’s always the same two people who greet me and who are dedicated to fulfilling my requirements. My standards are high since I came to Sausalito from the publishing business in Manhattan but so is my demand for fair prices. Joanne’s Print Shop provides all of this..
M T.
Place rating: 1 Berkeley, CA
My firm is handling a lawsuit which requires printing numerous copies of documents. I called Joanne’s for an estimate of a large print order. I got insulted by her snide little comments and attitude. I guess that if you haven’t been doing business with them for 8 years or more, then you’re not wanted. This place will NEVER see my business!
Leigh b.
Place rating: 4 Sedona, AZ
I’ve been doing business with Joanne’s for 8 years and last week was just an example of how pro-service they are. I needed updated business cards for a meeting and had given less than a week’s notice. I was really pleased with how they turned out. Professional printing makes a difference. Thanks Dea and Joanne!