Aaron’s Elite Pool Service

They were the third company I called to repair my pool. The other two just wanted to replace our lights and heater at a cost of many thousands of dollars. They came out, repaired both and left me a bill for a couple hundred. I received phone calls and emails updating me of the time and repair status. They provided excellent service, communications and honest pricing.
Great people to work with.

Do not use Aarons pool service — elite it is not. As stated in the previous review they do not keep the same guys coming round — it says on their website that all their pool guys are state qualified — clearly this is not true. We just got back from a month away to find our pool dark green and the pool service had clearly not been around for a while. Somebody was going to come around personally to check our pool was ok but that was just a sound bite. Laughably they then claimed they had called and left messages and sent several emails. This was just a plain lie as we had no messages or emails. Avoid this company — i could deal with a company that is inefficient, but not one that lies as incompetently as it performs.

Steer clear of Aaron’s pools– they services our pool for several months and never could keep the same pool guy– then the week of Thanksgiving they did not show– we called as our pool was turning green due to over a week of no service and they came and said our phosphates were high and it would be $ 200 to fix/​treat. The called 4 times asking if we would like them to do this over three days– this sounded hoaky to me and so I took two water samples to two separate local stores– both said the water did NOT have high phosphates– WHAT A SCAM! I work from home and they did not service my pool and say they were there the week of Thanksgiving (they were not as my dog viciously barks whenever they are on our property) — and I work from home and their guy pulled up and left. This company did not even apologize– what horrible customer service! Avoid at all costs!!!

My pool was cleaned well enough and the service personnel were friendly and seemed knowledgeable. But overall, I wasn’t happy with the communication I received from week to week. Additionally, I told them for several weeks that I thought I had a leak. Initially I was told that it was evaporation from having my temperature too high. But after I persisted they found a couple of significant leaks. Unfortunately, I paid to have my leaks fixed more than once within several months. Upon receiving the second bill for $ 300, I paid it and terminated my service.