I really liked the Buttery Jack! And most of the other menu items satisfy cravings too.
Kike R.
Place rating: 1 Santa Rosa, CA
This restaurant sucks take too long to get my order ready servise was rude and only i can use one coupon so i have to pay another order just to use my coupon for a milk shake sucks. Ok afther. Get my order afther 20 minutes, Hamburger was cold and french fries worse, Soda was more water than coke flavor, Milk shake too tick and too sugary. Never going to eat jack in the box food, Worse fast food ever.
Alexandra L.
Place rating: 1 Santa Rosa, CA
It was delicious until I found A HAIRINMYFOOD and I BITINTOIT. Killed my appetite. Never coming here again.
Karen C.
Place rating: 3 Santa Rosa, CA
We started coming to this Jack since other locations either mess up the food, or worse it’s under cooked. So far this location has gotten it right every time. I usually get the Sourdough grilled chicken, and the Bacon cheese potatoes with Bacon on the side but haven’t ordered it from this location yet. My daughter loves the chicken Munchie meal. They also have pretty good shakes. The staff is friendly.
Joe P.
Place rating: 1 Santa Rosa, CA
Every table is filthy. Ketchup container is empty. All napkin dispensers are empty. Understaffed. I guess a new building is not quite enough to make a good business. This place is terrible.
Krispin M.
Place rating: 4 Santa Rosa, CA
Recently remodeled restaurant. Is it fine dining? No. Can you get two odd but delicious tacos for $ 1, Yes.
J T.
Place rating: 1 Santa Rosa, CA
I went to jack in the box on my way home from a long days work. I ordered a couple tacos and some fries. It came to $ 2.16. I gave the girl at the counter a $ 20 and .20 change. She proceeded to give me change for $ 5.20. I mentioned to her that I gave her $ 20.20. She denied it and said I gave her $ 5.00 and that she would call her manager. How was I going to prove it as she had already put it in the cash drawer. I KNOW that I gave her a $ 20.00 bill as I had just gone to the bank and had no cash and withdrew $ 100. in $ 20. bills. This woman had long black hair with a hicki(yes a hickie) on he neck. Please watch yourself and your money if you see her. Maybe so you dont lose money verbally say how much you are giving her so she cannot rip you off like she did for me.
Keith X.
Place rating: 1 Santa Rosa, CA
15 minutes in the drive-thru? C’mon. Your buns are bad, too.
Morgan W.
Place rating: 1 Santa Rosa, CA
So I asked for sour cream at the window and they said it would be an extra charge took my card charged me and then didn’t out it in the bag and also forgot the cheesecake I ordered!!! Then I call to tell them void the charge and they don’t answered the phone wtf?! I want my money back!!! And management should know they don’t answer the phone!
Aaron K.
Place rating: 1 San Francisco, CA
The night crew has totally screwed me, This is the third time I got my wife a late night Oreo cookie shake, and they just can’t get it right. I get the lager, they wont fill it up, you pay for a large you want a large, not a small or a med in a large cup. They forget to put in the cookie, now you have a vanilla shake. They don’t leave it on the mixer long enough, now you have a vanilla shake with a bunch of cookie mix at the bottom. This shake is over $ 3,00, it would be ok if they would not rip her off like that. They never put a receipt in the bag, so there’s no phone number to call to complain, no store number, no way of showing you were there. When I do a drive through late night, I’m tired, I forget to ask for a receipt, but I should not have this many problems. So it’s over, she says no more Jack in the box. We go to In and Out now just down the street, man they never get it wrong, they always have a long line, but the food is always right, the same every time, never a problem with the food, They don’t have Oreo shakes, but when you order a large you get a large, when you ask for a something, anything, they always say yes, and they always get it right. you don’t need a receipt. But you always get one. I thought with Jack’s new building they would try to make it a good place to go. You don’t mess up an Item 3 times without it happening a lot to a lot of people, I’m positive people have complained about this. This was over a 3 month period, and it’s still not fixed, that tells me they don’t care at all about service, there just sucking money out of the community. Well the good news, In and out has been so good«food and service» she asks me to go twice a month instead of once a month, so I get a nice burger fix more often. I do miss the Oreo shakes, but I will never miss getting ripped off. Bye Jack hope you get better some day, maybe will check back in a year or so.
Michaela D.
Place rating: 3 Santa Rosa, CA
Like the«NEW» building, not crazy about the some of the food anymore, namely the breakfast items, especially the hash browns. Always cold by the time I get to work, usually less than 15 minutes from purchase. Absolutely LOVE the Egg Rolls and Tacos, with extra lettuce and no sauce. Just wish they could figure out how to keep the hash browns hot long enough
Charles K.
Place rating: 3 Alameda, CA
This looks renovated since the last time I’ve been here(years and years ago). It looks good! Fast service. What you would expect from the Jack in the Box.
Sy W.
Place rating: 4 Rio Nido, CA
I have to say that I am glad that the remodel is done. You can’t beat their two tacos for 99 cents deal. However, they really need to work on their Hash Browns. Limp and greasy! They are not leaving them in the deep fryer long enough or the oil is not hot enough. I keep telling them that Hash Browns should be crispy and they just don’t seem to get it. But overall, the food is pretty good. Just ask for your hash browns to be extra crispy.
Edward L.
Place rating: 3 Vancouver, Canada
Came here to get my burger fix. Parking is plentiful in the lot next to the building. This location is pretty beaten up, and a bit dirty on the inside. On the flip side, their burgers are tasty. I wish they had Jack in Canada.
Wini S.
Place rating: 3 Calistoga, CA
Yes, this place is closed for the time, actually more than closed, torn down. I went over to the Marlow location and they said this one will be rebuilt, and back in about 3 months. So hang in there, Jack in the Crack Fans!
Ron M.
Place rating: 3 Santa Rosa, CA
open all night for that drunken cab ride to fast food gluttony
Nick B.
Place rating: 4 Boca Raton, FL
…It’s a Jack in the Box. Do you really need to know anything else? There seems to be plenty of parking here, which is kind of nice. The prices are on par with other Jack in the Box’s and the food is also your average JITB. I think JITB earns two thumbs up for consistency — Two Tacos for $ 0.99 here taste like Two Tacos at any JITB you’d visit!
Karl D.
Place rating: 5 Healdsburg, CA
After the bar this is where it gets real funnelly. All the drunks rollin for the curly frizzels. IM not sure what else to say.
Jason S.
Place rating: 2 Santa Rosa, CA
BECAREFUL their prices are not the same when they ring you up. I had to challenge the price many times. And food is the same at all of them. Great spot for stoners.