Santa Monica Dental Practice

I was ignorant and went here for years, more out of laziness to find someone else that accepted my limited insurance network. While the staff is friendly, they don’t return phone calls and more often than not, don’t answer the phone. This makes it challenging and frustrating when attempting to schedule appointments.
Additionally, the staff turns over often. Through my years I rarely had the same hygienist, and they apparently don’t write anything down because I heard the exact same comments over and over about my teeth and gums. Rather than express necessary concern with the health of my teeth and gums, they jumped straight to offering cosmetic services every 6 months I had an appointment. I’ve always had reasonably healthy teeth, but have gum problems that they just told me I get bad plaque build up. I recently moved out of state and my new dentist has actually given three new recommendations on how to prevent the ongoing genetic gum problem to lessen severity in the long run. If you want to have healthy teeth and gums in the long run, I’d stay far away from this office and find an alternate dentist to visit.

I had an enjoyable teeth cleaning and bleaching experience with this dental office. I visited this dentist to have my teeth cleaned and bleached. Lori at the front desk was friendly and accommodated my scheduling needs and had late day appointments so I could go after work. Dr. Sabet explained everything that they would be doing in detail, asked me if I had any questions, and made sure I was comfortable. He also kept coming into the room to check on me while the bleaching lamp was doing it’s magic. I had a great experience and would recommend this location and Doctor to others.

Here’s a review to help others out. First, this place accept Delta Care (HMO) which many dental offices do not accept that was why I ended up there. I decided to go to this office because it is in Santa Monica thinking the service should not be so bad. I just want my teeth clean and I am not expecting much. I got in and they didn’t check my card or told me to fill out any paperwork (normally, you complete the paperwork first). When I called they said I had to pay $ 20 when I visit but when I got there they said «no» payment required. The hygienist lead me to a room and sat in the chair. Then, the dentist took a look at my teeth, took x-​rays and I waited another 15 minutes to before I got my teeth clean. I was lead into a different room to get my teeth clean. The attitude was very nonchalant.
1. Staff — the front desk receptionist is friendly. Front office appeared to be clean and organize.
2. Cleaning — teeth cleaning room and equipment are not clean. It looks dirty and not not sanitized. The hygienist did not scrap my teeth one by one like my previous two dentists (both USC grads so they know their craft). The hygienist took a power tool and just polish all my teeth in 5 minutes. She was rough and fast. No gentle care here and it scared the hell out of me. Then, she polish my teeth with some mint thing.
I can not recommend this place to anyone. It looks like the standard of care is below normal practice. The staffs (dentist and hygienist) do not care about their job. They’re working on my mouth and I expect them to be gentle. Overall, the equipment is not as up to date (I don’t see the TV screen where you can view the x-​ray). I will not be going back.

Never under ANY circumstances visit this office. I went for a teeth cleaning. It was bad enough that the floors and walls were stained and dirty, and the equipment 20 years out of date. But the hygienist was busy so the second dentist — not even the one I was scheduled to see — decided to do it. It took him all of SIX MINUTES. He did NOTHING but scrape around a bit with shaky hands in my mouth. I was scared and grossed out and the front desk was apparently so aware of his lack of skills that they didn’t charge me for the visit. Still, I have to go get my teeth cleaned by a professional now –and the office manager or managing dentist never called me as promised to discuss the situation. HORRIBLE SERVICE AND PROFESSIONALISM. I’d give it zero stars or negative stars if I could.