Lisa Norman Lingerie Etc

I went here because I would rather support a local business than go to one of the generic big lingerie stores, if possible. However, it was not a great experience. Rude, pushy owner, outdated merchandise and overpriced. Three strikes — I will not be returning.

I just had a «Pretty Woman» experience at this store.
I saw a red bra in display that I liked, I walked in. I told the lady at the store (don’t know if she was the owner or the sales person) that I was looking for the red bra in the display.
She said: «it is pretty, isn’t it.» She didn’t offer to show me the bra… Me: «yes. what brand is it». She: «why do you want to know?».
I was really shocked by this respond. I said: «like to know». She said: «it is French».
Again, I was really shocked by this respond. Was she suggesting that I would not recognize a lingerie brand that is French! Or that the brand was too good for me to even ask about or be interested in purchasing?!
I said: «I guess you don’t want to make a sale», and she just looked me in the eyes. I walked out, went to another lingerie store couple of blocks down and made a purchase. Walking back, I really wanted to go in and show her the purchase.
This was the most disgusting sales interaction I have ever experienced in my entire life. Weather she is the owner or sales rep, it is a VERY NASTY way of treating a potential customer. I would never walk in to this place again. There are many places to buy lingerie, french or not french brand.
If the lady is the owner, I hope that she educates herself on the fact that potential customers in Santa Monica come in different form, shapes, colors, and races. Alienating a customer, especially someone in the neighborhood, as was just done, means loosing potential sales ($$), not just one time sales, repeat sales.
If the lady is a sales rep, I really hope the owner is intelligent enough to take actions and hire a competent sales person.

Very nice store. Friendly atmosphere and quality goods. Out of my price range personally, but if I had the $$ to pamper myself this would be one of the first places I would start!
The owner is such a delight to interact with!

Well-​rounded selection of lingerie and sleepwear that is elegant, classic and ageless; everyone from a pre-​teen to a grandma could find something they like here.
There’s a section for chemises/​babydolls, classic pajamas, camisoles, and basic everyday underwear.
The saleswoman is very helpful and sweet.
I’ve shopped for lingerie with my mom here, the feeling about this store is to buy beautiful lingerie because you’re a woman and you appreciate yourself.
Great quality items here; I love how they carry imported European brands that are hard to find.

My 5 star rating says it all! Probably the best lingerie store I have ever visited and certainly the most professional sales persons to work with! My only complaint is that the store is located clear across the opposite coast (being a New Yorker that is). But, this just gives me one more reason to visit Santa Monica! I have never been offered so much insight and service for a bra purchase. The first time I bought something there it was just a quick visit for one item and yet, they gave me the same attention and care as when I returned the next time to buy several sets. I once considered lingerie shopping to be a dreaded task and now it’s pure pleasure! All thanks to this lovely purple color toned boutique, where excellent customer service, a great deal of care and lots of experience is sadly becoming a thing of the past in our oh too busy world we live in.

I went in there to buy a bra and met the most rude sales woman. She did not listen to a word that I said and kept badgering me to try stuff on that I did not like. In the end, she argued with me about my taste and said I was wrong. I will never go back there again. If I wanted a bra that I didn’t like (which was exactly what she was trying to get me to try on) I would have gone to wal-​mart

This place was packed full of stuff… not displayed so nicely. One of the women working there was not super friendly, the other was very helpful. Considering the cost of the merchandise, I think they could do some remodeling to make the atmosphere a little more welcoming/​inviting.

This is absolutely the best store to go to in search of extremely high quality European lingerie– be it everyday casual bras and panties or fancy negliges and cashmere robes– HANDS DOWN!!! I used to come here as a very young girl with my mother to pick out lingerie and love it. The store is located on a quiet corner on Montana Ave.; the medium sized store is bursting with amazingly feminine necessities and indulgences. The fanciful window decoration is enough to lure anyone inside! Lisa Norman is a traditional, super feminine, old fashioned kind of lingerie store that you might see in a classic, old-​time movie. The walls are painted a soft white, art deco style racks of nightgowns, negligees, robes, pajama sets, camisoles etc. line the walls and cubbie holes are in the middle contain every style of panty you could ever desire, plus all sorts of stockings and lingerie accessories (decorations, wash bags, soap, etc.). The dressing rooms are well lit, and small but cozy. A large black velvet curtain closes them and inside is a small tufted black and white stool. A couple of sumptuous burgundy velvet couches lie towards the front of the store. The store altogether is spacious, yet cozy and mirrors line all the surfaces. In the back is where they keep the bras; you have to ask the ladies for your size at the counter window and they bring you everything they’ve got– literally! The help is OUTSTANDING. I am not a person who loves to be helped when shopping; I usually like to be left alone ad not bothered at all. But, here, these women seriously know everything there is to know about perfect fit and style. Usually, the store is staffed by two women, older and very kind, gentle and friendly. You don’t need to go searching through any kind of rack to find your size– it is easy– they just bring everything to you in the dressing room to try on, once they know what you are interested in! They are not intrusive at all and do not make you feel uncomfortable in the slightest. I am always at perfect ease here. The style of lingerie here is very European– intricate designs in high quality materials (lace, satin, silk, cashmere, cotton), soft feminine pastel colors and sexy darker tones, extremely feminine and very, very sexy– not cheap or sleazy in the slightest! Shopping here makes you happy to be a woman, not ashamed to be seen in a lingerie store, like many others make you feel. All the panties I have purchased have held up extremely well over the years and plenty of styles and sizes are available on the floor. Mainly, what I come here for though, are the bras! The selection of brassieres is outstanding– especially for someone like me who is genetically blessed in the chest area as I (36 F)! Surprisingly, very few lingerie or department stores in the Los Angeles area carry bras above D or DD cups, at most. It is a real struggle to find sizes DD, E, DDD, F, and higher at all, let alone some variety to chose from. Lisa Norman stocks to a large F cup and up to 38 or 40 back size. I believe they start at around a 32 AA or A, so there still is stuff for the smaller chested, too, and everyone in between. The great thing is, these larger bras are not matronly, ugly, or grandmotherly in the slightest. They are extremely gorgeous and sexy (and practical– offering great support) and will make any woman feel like a true woman… and a lingerie model! They have a lot of stock in the larger sizes too, so there is a large variety to chose from. Some brands of bras they carry are: Barbara, Conturelle, Aubade, Triumph, and Huit. The lingerie here is not cheap, but you get what you pay for. The bras ranged from around $ 60 to about $ 150, nightgowns and robes into the thousands, while panties remained mainly under $ 50. You must visit this store next time you are in need of some new lingerie– or just want to feel like a lady. I cannot recommend them enough!