Drybar

GIFT CARD BUYERS BEWARE! DO NOT BUY!
I received a gift card for Christmas. The gift card was purchased at this location by a co-​worker. Since I live in the I.E., and there is no store around me, I tried to use the gift card to make an online purchase of products. Unfortunately they do not accept their own gift cards for online purchases! WHAT!?!
So, now I have a piece of worthless plastic. As far as I’m concerned that makes this an unethical Company. They take your money, knowing people can’t cash in on it.
Very uncool.

How have I waited this long to experience Drybar?!? I had a freebie that i actually used as a coaster for maybe a year. Then a girlfriend said we should go and actually try a blow out. First, I love the online booking. Forever I have been a slave to my stylists calendar, but with DB i love how easy it is to make and cancel appointments. When we arrived on the day of our blow outs they checked us in right away, and i love they make cute little notes about what you’re wearing so they could remember who eat client is. The inside is a little peace of heaven! It’s clean, pretty, warm and really inviting. And the notebook playing on the tv didn’t hurt. And the free mimosa really didn’t hurt. Weirdly they didn’t sit my friend and I together so we had to gaze longingly at each other across the salon… but again at least the Notebook was on to keep me entertained.
And now about the hair. I did feel like my hair took a little longer because it’s naturally curly and super thick. However, I felt that my stylist Nike, did a really good job. I feel like I was a little bit shy about saying what I wanted my hair to look like, so she did a good job without a lot of direction. The finished was silky, shiny and smelled amazing.
FYI parking is tight and if you go up into the structure and have to turn around it can be tricky. I had to avoid hitting all the yogis rushing to what i’m sure was a fun class at Yogaworks. However, you can park in the residential area… assuming you can find a space.

I used to love this place but I have never been so mistreated in my life! The stylist Jazz B. had attitude from the very first moment she came to get me. She pulled my hair when she was washing it which was hurting me a lot and when I brought it to her attention it seemed to make her mad. Than when I sat down I ordered champagne and a glass of water, she came back like 5 – 7 minutes later with just the champagne and I asked her if I could please have water and she walked away without saying a word looking pissed once again. During the blow out she kept putting hair in my face and I am very sensitive to that so I kept moving it out of the way, and then eventually she snapped at me and said, «is there a problem?» And I said «I’m sorry but I am just sensitive to hair in my face, it’s not you, it’s just something I am sensitive to.» She didn’t respond and than kept blowing my hair out. Than she snapped at me and asked which way I would like my hair blow out since it bothers me to have it in my face, and so I responded my saying just out of my face would be good. No response.
Towards the end of the blow out she showed me my hair and I asked if my cosmo tai could be a little curlier and she snapped saying, «that’s how it is!» And I said «ok, can I please have it a little curlier?» Than she started curling my hair and than eventually I couldn’t take it anymore and said, «is there a problem?» I think she said no, than I asked it seems like you’ve been upset with me from the beginning?” Than she said no you have, and continued to say to me that maybe I shouldn’t drink champagne because she doesn’t know what just happened. This was the rudest thing anyone has ever said. First of all, I only had a half a glass of champagne plus a full glass of water, I wasn’t drunk or even tipsy and to imply that I was was extremely offensive. After I remarked on this I mentioned things that proved she was upset with me from the beginning she called me delusional. Delusional!!! This woman was so offensive and mean I couldn’t believe my ears. After this I stormed off!
I have multiple instances at dry bar now where the staff has been extremely rude but I have tried to let it go because I love dry bar and I have membership and everything! I tell all my friends about it and try to get them to go with me! NO MORE! I will not endure this atrocious behavior ever again.
After this I went up to the manager to tell her what happened. At this point, I was very upset, so I didn’t approach her very well. I was too emotional and hurt. I told her what happened and the first thing she said was that she was in a meeting. I said you have to talk to me, I was just treated extremely bad by my stylist. Than she made me go outside where she proceeded to yell at me. Apparently she has been holding a grudge against me for a while and brought up stuff from the past that she’s said I have done, and disagreed with everything I said. Everything I said she said it wasn’t true and contradicted everything I said. It was like talk to a wall.
From here, I went home, and called dry bar many times to report this, I still haven’t been called back. I cancelled my membership and will be getting my blow drys elsewhere from now on. I am so mortified and hurt by this experience, especially since I supported dry bar so much! So sad!

I asked for really straight and chic hair. I left with my hair looking like a greasy bubble. There’s so much oil and product in my hair that it feels and looks dirty! Also my hair is so puffy I can feel it bouncing on my head everytime I walk. I ended up having to throw it in a greasy nasty ponytail. So horrible

Always leave here feeling like a million bucks. Great service and consistent blow drys which I can imagine is difficult with a variety of stylists. Dry bar has made my life so much easier … Thank you !!!

I got the Cosmo Tai, and I’ve also had the Straight Up, the head massage is amazing everyone should spend the extra 10 for it, friendly staff and a great pick me up for anyone. If you do enjoy it they have packages to save a little extra.

My experiences with Drybar have started to go down-​hill. It’s now such a hit or miss. My hair fell flat within 30 minutes. I usually can go a few days without washing my hair after an appointment with Drybar, but not this time. Walking out of the salon, my hair looked just okay and I was in such a rush I did not have time to sit there longer than the 45 minutes to fix it. I’ll probably try another salon if I want a blow out.

I’ve been to this Drybar location twice. I feel bad that I can’t remember the first stylist who I had early last year (I’d like to give her credit for a job well done), but Parker was my most recent stylist earlier this summer, and she’s fantastic too.
The stylists are wonderful, and what I like about the overall service is that although they are speedy and timely, they don’t rush you out. They take the time to do great work – after all you are paying for a blowout which, I feel, is a luxury product/​service. Both stylists have educated me on how to style my own hair without being to pushy on selling their own Drybar brand products.
I haven’t personally purchased anything from the Drybar product line mainly because I think the price point is pretty high.
Would I go back again? Definitely. They are a hospitable hosts and offer a great in-​salon experience whether it be watching a movie while getting blown out and sipping on a beverage (I usually opt for a mimosa).
A couple of recommendations– maybe some slight salon upgrades (a couple of noticeable wear and tear), available USB cords for charging phone (I did notice outlets, that’s great), WiFi, and maybe a frequent customer incentive? I know that piece is more of a corporate decision, brand wise.

I made an appt with Chelsea and she was fabulous. Very nice girl and did my hair beautifully. It started frizzing a little after i left however that was likely due to the heat wave! Looks great morning after as well. The only thing I would ding for is I was asked 2 – 3 times what I wanted to drink, I said water, and no one gave it to me lol which isn’t the best but not the worst. I then had to say «Hey, my stomach hurts, so I actually need it.»

Great, reliable place. The staff here pays attention to requests and does a great job with the blow outs. They are attentive and very efficient.

I just got the Mai Tai this morning and it was my first time getting a blow out. Holly did my hair and was AWESOME! She helped me pick out what I wanted with my description. She asked what it was for and since I’m going to Vegas tonight she did my hair accordingly and made the curls a little tighter so it would be at the perfect waves by night. She knows her stuff! I definitely feel like this will hold up all night and be perfectly tousled tomorrow too :)
I loved the outcome and it was quite an enjoyable experience. We had good convo and the atmosphere was very pampering. Just what a girl wants sometimes!
Would definitely recommend this place.
!!

I’ve been to the dry bar in San Jose before and had an excellent experience so decided to give this one a go.
I was highly disappointed with multiple things. Despite being seated on time, the woman doing my hair didn’t even introduce herself. She just said «you have curly hair so I guess you want it straightened». Her attitude was just appalling and she just didn’t seem like she cared.
My hair is pretty curly but I warned them when I made my booking, I expect the reason i had such poor customer service was because my appointment was at 6pm so I guess they just wanted to go home.
All in all, I left with my hair being blown out poorly, despite it taking an hour 30 to finish. It wasn’t straight at all and didn’t have a salon finish, by the time I got home it was frizzy and curly and just looked awful.
Not sure if I would bother spending $ 40 plus on this again

Saturday night was my second time at Drybar, and both of my experiences left me feeling oh so happy!
The first time I went to Drybar was when I broke my wrist and had a cast for 6 weeks, preventing me from being able to thoroughly wash my hair or style it. Going to Drybar made me feel so amazing! I felt like I got the complete wash that my hair so desperately needed and I loved the end result. I got the Cosmo-​Tai that first time and loved how it looked! I felt so confident walking out of there and loved having such pretty hair despite not having any plans or anything that night. It’s great to just treat yourself sometimes like that!
This past Saturday I had plans to go out with some friends in Santa Monica after a day of hiking and sweatiness. I felt like my hair was a greasy mess and I’ve been subjecting it to a lot of trauma this summer with frequent ocean and pool swims, so I had the idea to go to Drybar in hopes that I could enjoy a night of being confident about my soft silky hair. I made an appointment on the phone and enjoyed the interaction. When I got to Drybar, my appointment started right on time with my stylist Chelsea. She was so sweet and a pleasure to talk to! I love how they ask what you want personally for your hair, like one vs two washes and conditioner throughout or just on the ends. I went with the Mai Tai this time and was SO excited about the end result (as was my boyfriend! ha!). It’s amazing that Chelsea was able to wash my hair, blow dry, and style it in only 35 – 40 minutes! If only I could do the same… haha. My experience was so lovely from start to finish, chatting with Chelsea, reading a magazine, and sipping on my delicious complimentary green tea.
My only comment to the stylists is to maybe spend a bit more time on the wash and conditioning. I would have liked a bit more of a head massage as well as to have had the conditioner in for a little longer for maximal effect, but I wasn’t really hung up on that because of my satisfaction overall (still a 5 star experience, in my opinion!).
So basically I love this place. It’s comfortable with a warm and welcoming ambiance and staff that want their customers to leave happy. I think $ 40 is a great value for the service that Drybar provides, and I am more than happy to pay it. I left feeling so great and ready for the night.
As an added bonus, I woke up with my hair still looking amazing the day after, and even on day 3 it still looks awesome! Thanks, Chelsea! And thank you Drybar for being so awesome!

Well this was a surprise. I have been to Drybar, (various locations) more than 15 times I would say, and this was one of the worst experiences I’ve had. My appointment started at 7pm and I was out the door at 7:27. That’s how rushed it was. Additionally, my hair was flat (I asked for straight up with body), and it ended up looking worse than if I had done it myself.
I’m sad my experience was so poor, as I was thinking of doing the monthly membership, but with such spotty experiences (sometimes AMAZING, sometimes ick), it is hard to justify.
I barely had time to have any wine or relax and the blowout that was supposed to last through this upcoming weekend in Vegas looks like it will be restyled (by myself) tonight before my flight :(

I got the Cosmo Tai done for a wedding. I had a good experience and they still fit me in even though traffic had me very late. My stylist made sure to set my curls a bit tight so they would fall perfectly. I still had some curl the next day but I sweated out most of the style while dancing. This was better than the last experience I had at a different Drybar. I would definitely come back.

From what I can figure, I have been going to Drybar now for four years. Starting in Brentwood and then switching to Santa Monica when one opened just steps from my house.
Over the years I’ve been to Drybar in Boston, several in NYC, and all over LA on those last minute days when you need it desperately but your local is booked.
I haven’t felt moved to write a review since my last one in 2011, but realizing I end up here at least one a month, sometimes twice a week, this is literally the establishment I visit the most in all of LA.
I’ve struggled through the years with one key aspect of DryBar. The floater. While everything else is consistent from one shop to the next, the floater is always different and usually crappy. I can’t count the number of times I’ve paid $ 10 for a floater and received nothing more than a 30 second pat on the head. But I don’t like to complain so I keep quiet and hope the next time I get someone with strong hands and A TIMER! Literally, hundreds of dollars wasted, but alas, that’s on me for not speaking up.
Anyway! That’s not what this review is about! The reason I’m writing this review is because of the experience I had last Tuesday and then again today. Michelle is awesome. Absolutely amazing. On Tuesday she gave me great wavy curls that lasted until today (and would have lasted a full week if i hadn’t got caught in the rain last night). Today I had her again (hooray!) and she got my hair stick straight and lovely.
A lot of the ladies (and gents) who work there are great and do a wonderful job, but I really feel like Michelle loves what she does and does it well.
And yes, the water pressure sucks and sometimes it’s cold, but that happens in my house in Santa Monica too. Old, crappy pipes. Don’t blame the stylist.
Tl;dr: Michelle is awesome, there should be training for how to give a floater, chill out (pun intended) about the sometimes cold water (it’s good for you!) and please get purple shampoo back!
Also, the two dudes who are receptionists (is there a different word for this? I feel bad calling them receptionists!) are really, really nice. I’m sure they deal with some crazy, crazy ladies so they deserve a shoutout as well.

Bottom line is that this blow out place is completely dependent on the stylist you get. I’ve had excellent results and I’ve had nightmare experiences. I’m updating my review because I had the worst experience yesterday.
Do not go to Joanna — she splashed water all over me when washing my hair, her floater sucked (barely a scalp massage and only 90 seconds or so). Then at the station she clunked the dryer onto my head with zero acknowledgment or apology and the straw that broke me was burning my head with the hair dryer!
I have never in all my many years of having my hair done for media appearances and speaking engagements, I have never been burned by a hair dryer. Joanna seemed to have zero experience actually working on a live human being.
After complaining to the manager, I was given some ice to put on the side of my forehead where I was burned and the manager finished up my blow out. She was super sweet and even comped my visit. That’s really why I’m giving 3 stars as my follow up review.
Honestly, my appointment ought to have been comped, I was burned for goodness sake!
The manager told me several times how their dryers are super hot. I own a Super Salano so I know that dryers can get hot. It’s their salon, with their appliances, and I could only hope that their stylists are trained on their hot running equipment.
I wish I could say I had a great blow out, but it didn’t keep. It looked great when I left, but by the time I was dressed and ready to go to my event my hair was no longer curly it was wavy. It looked okay, just not what I had asked for.
I showed her photos and video of how I wanted my hair and I even said that I’d require a lot of product for it to hold. :(
Let me give you the only two gals I’ll book with here:
Roxanne — 1^st choice
Veronica — 2^nd choice
Roxanne was truly awesome and unfortunately the only way to guarantee that I would get her is to make my appointment LIVE at the salon because they ignore requests online and when you phone you get a call center.
Do not leave your appointment up to chance or you could end up burned — literally!

Wow!
This was my first time at a Drybar. I have some curse where no matter how highly rated/​expensive/​recommended a salon is to me, I leave looking like an unstylish idiot. I also have very long, thick hair that was six months overdue for a cut and that never holds style. I was excited to try out a blow dry salon, but did not have high expectations.
We were able to book 8 appointments at the same time just a few days beforehand for a wedding. We were all immediately taken care of. My stylist was Gigi and she was a sweetheart from the start. I asked for the cosmopolitan (loose curls), but warned her my hair doesn’t hold curl well so that maybe I was being unreasonable. She promised me she could make it happen.
I have tons of hair and my appointment took three times longer than some ladies in my group. But Gigi was committed. She used a round brush to get the curls, then pinned them up, and then used a curling iron. She was incredibly patient with my tangles and how absurdly long it was taking to take to tame my hair (the fault was my genetics, not her’s).
And guys, she really delivered. I had fabulous curly princess hair! And it stayed perfectly all night long. I’ll upload a picture of my hair 11 hours and one windy beach wedding later. It looks like it was just done. Gigi is some sort of super human. My family just kept looking at my hair and oohing and ahhing all night long. We’ve been calling it my «magical hair.» It even looks amazing 24 hours later! It’s beyond all of my expectations!
I’d say of the eight of us, two of us walked out with the best hair of our lives, three of the rest had hair that was still incredible, two of the others looked great, but a bit more like they do everyday, and only one of us would have looked better had she done her hair on her own. All in all, I’m totally won over.

Sooo I’m black and live in Santa Monica. I needed my hair done and I didn’t feel like driving all the way or sitting in traffic to Los Angeles or Inglewood to get my hair done.
I have 4c curly kinky texture hair. It is very curly with shrinkage issues lol. The natural girls will understand the dilemma of shrinkage!
I was quite leery of getting my very fragile hair to be done in an area where no one may not have knowledge of different African American hair textures and how to take care of it.
Unfortunately, I live life through the most magnificent phrase: YOLO (you only live once). With traffic being a looming and gloomy factor, and saying «fuck it!!» A million times in my head. I decided to ring up, Dry Bar.
The receptionist was amazing and she knew what I was talking about per my hair grade texture (Kudos!!!) And she reassured me that she will place me with a stylist that knew how to work with «ethnic hair» (I really hair the word ethnic, just say black hair. We get it lol. No need to be PC about it! Lol).
So, i walked in with the biggest fro you can imagine, no not that big! But, big enough.
I was taking care of so well in dry bar. My hair was blown out straight and flat ironed. It wasn’t a flat n press, buy i was able to fix the rest at home. To give it shine and a style.
I’m very HAPPY with the service I was rendered, I’ll bring my own products next time for her to flat iron my hair to get it super straight; however, I was pleased none the less.
I’ll be back next time to get my hair straighten again.

Thank you my stylist, Amans, for the AMAZING job!!! She is sooo adorable. Very friendly & personal. She is really good at what she does! We hit if off right away. We had so much fun chatting & giggling. Thank you for making me so beautiful~
If you are not good at fixing your hair or too lazy to do it, Drybar is an EXCELLENT place to go! You will be in & out in no time and ready to go out & have fun!
The Parking: Street Metered Parking.