Bourget Bros Building Materials

hate this place parking sucks out side out side groups of day laborers that steer you down very uncomfortable, dirty sidewalk east la has arrived

Wow! What a wonderful place. We took out 2700 of front lawn last year and we’re worried that heavy rains might wash a bit of it away. Our wonderful landscaper, Romulo told us this is where to go for Mexican river rocks, etc. The selection and prices can’t be beat. The young man that helped me with prices for my samples was so very helpful. I also saw some sea shells to my liking, they were half price. I picked up 15 pounds of shells for $ 30. I’m going back with hubby after we review my samples to add additional stones to our front garden. Yay!

Best supplier for building supplies and landscaping projects in So. Cal by far. Are they pricey, yes but you get what you pay for. Great selection, amazing quality and knowledgable, professional staff. I highly recommend their Flagstone store on Colorado.

WORST customer support I’ve ever experienced. Very unprofessional & RUDE credit department from the «Credit Manager» on down.

These guys are extremely nice, helpful, and knowledgeable. I am so grateful that they made it easy to ask questions, order, and set up deliveries. I am sold and will be forever a loyal customer.

This place is amazing!
I went there because a friend of mine needed a «faux» brick that was around her fireplace. The previous people cut it to put a mantle up. But they cut 2 of them (usually they are around 2 inches wide). I needed something that was bigger.
I was helped in the yard by Armando (please forgive me if I am messing up your name), who found what I needed but they didn’t have any samples or ones I could buy. He then talked to Sam who called the supplier and got me 2 samples of exactly what we needed. They didn’t even charge for these, even after I insisted.
I need more supplies because I am the go to gal for my friends to fix things. I have 3 – 5 projects on the plate and I plan to go back there and get everything I can.
Just an A+ place!
THANKS!

If you’re looking for more of a variety of items then you would find at Busy Bee or Fisher, this is probably the store. Not as large as a Home Depot or Lowe’s, but they have most of the basics here.
I got the window screen replacement here that I needed, and didn’t have to pay too much of a premium either. Much better for us then trekking out to Home Depot or Lowe’s for a couple quick items here and there.

I am a big fan of Bourget Brothers — especially Ron who has been extremely helpful the last 6 – 7 times I have been to the 11^th Street store. I buy a lot of gardening and household supplies at Bourget Brothers. Recently, I have been buying this absolutely gorgeous recycled glass for my garden (in green and blue), as well as lots and lots of pots, soil, plant food, and miscellaneous rocks. It is a delight to walk through the premises and see all the interesting things, talk to Ron, and plan the next project. I highly recommend.

best landscaping materials that I have seen locally, BUT, and it’s a bit but. No customer service at all. From other reviews, there are complaints about phone and online. I have news for you. It’s worse in person. Three forklift drivers just drive around the lot nonstop, even though they are supposed to help with selection and receipts. They pay no attention to customers. Inside, there are three people on their computers who keep saying someone will be with you shortly. I have given up several times and just left.

I could not review their products as I could not get anyone to talk to me so the 1 is for poor Customer Service. These folks were recommended to me for what I needed, Unfortunately, their customer service is just about non-​existent over the internet or on the phone.
Twice, I sent internet mails from their own site and not one responded. I then tried to call them and was left on the phone for about 10 minutes. Apparently, they do not need my business. Good Luck !

Quality Building Materials, Helpful Staff, Prompt Delivery.
I do construction projects, and it is hard to find certain specialized building materials. For example, for a backyard patio, I needed limestone road base, which when wetted and tamped, forms a near solid mass of rock base. Forget Home Depot, they just have gravel.
Bourget Brothers not only knows what it is, it is a staple for them, and many builders who know what they are doing. They will load onto hoppers, deliver them to your location and dump the rock onto a tarp without any drill.
They also have the specialized tools for landscape work like tampers, shovels and rakes.
This place is first rate.

The friendly and helpful service I received today would make me go back again. Although I tried to call to ask some questions with I luck, once I was on site all my questions were answered.

I was working on a big project that required many types of sand and crushed glass samples for me to make final materials decisions and Bourget went our of their way to help put together a package to make the process so easy. Its companies like this that have a great future. I am happy to say that people out there still care about the customer even when he or she isnt opening a check book yet! Cheers to a great experience with Bourget Bros! :)

I’ve patronized this store intermittently over the past 20+ years. I keep hoping that their service & attitude will rise up to the quality of the merchandise. The products & even displays are top-​notch. But these guys (and I do mean MEN!) behave as if they are the only game in town, which they used to be in the pre-​internet era. I repeatedly experience sales staff who act bored, can’t wait to end the discussion (even with the store almost empty of customers) or their shift, and can’t be bothered to problem-​solve. There is no attempt to go the extra mile such as call a vendor and ask why the 3/​8″ polished pebble load turned out to be 1– 1 ½″ instead?! They acted helpless and disinterested. The man with the eye patch literally shrugged & looked away when I asked if they ever have sales. (I was contemplating a $ 400 purchase & he made no attempt to sell it.) The forklift guy who loaded my car conveyed far more customer service— and he barely spoke English! Maybe they neglect female customers & cater to male contractors & landscapers— it sure seems to be the pattern when I observe them with other female customers. Notice that the positive reviewers are all male. Go to West LA Bldg Materials for stone product– while they’re not much friendlier, at least their prices are lower. A word of advice to the senior mgt/​owners: all staff should wear clearly visible name tags so customers can avoid the real slackers and praise the occasionally helpful ones.

Although I am frugal to a fault, sometimes paying a bit extra to be treated well, is definitely worth the cash. They have a nice selection of building materials — nice stepping stones, all kinds of gravel, etc. I wish I’d been helped more at the store, but once I placed my order, they were on it. Delivery guy was an absolute dream — helped me schlep the stuff into the backyard!

I wanted to make a treadmill desk and I needed 4 cinder blocks. This is the only place like on the West-​side that has those. They were very nice and very helpful. It was very easy and quick. I was also impressed with their fountain making materials. Always Good to recommend Good business That is efficient and helpful.

The Flagstone was delivered at 8:45AM today :)) !! They had stated delivery between 7 and 9am so right on time!!! Now the fun begins of working on the walkway. Sweet!!!

I come here for all of my household odds-​and-​ends shopping: wire for hanging pictures, brackets, small amounts of hardware, copying keys, etc.
Staff is always helpful and available. Seems like some days there are three of them to every customer. Selection always surprises me, as I have yet to come here and leave not finding what I want.
I’m sure I could drive to a big-​box store and save a dollar here and there, but to have a real hardware store this close to home, it fills a niche nicely.