This is the best storage facility in Santa Cruz. It is clean, safe and convenient location. The manager, Janine, is accommodating, friendly and knowledgeable of all storage needs.
Ian W.
Place rating: 5 Santa Cruz, CA
I love this place! It’s super clean and very convenient. I don’t know if we will ever move out of statewide! Our house is tiny and there is no where close to enough storage for all of our toys! Surfboards, skis and snowboards and winter camping gear, mountain bikes, road bikes, climbing and summer backpacking gear, blah blah blah… I don’t understand why other units in Santa Cruz are soo expensive. Our household is very happy with Statewide! On top of all this the customer service is OUTSTANDING! Janean is a sweetheart! She is always smiling and actually makes it a pleasure to pay your bill! We usually end up hanging around, swapping stories and laughs anytime we see her. At the same time Janean is very professional and it’s easy to see how committed she is to making you feel comfortable and cared for. She even lives on site — it’s nice knowing our belongings are safe at statewide. Thanks again Janean!
James W.
Place rating: 5 Santa Cruz, CA
This has got to be the best storage facility in town. Nice people and great prices! The manager is very nice and fun to talk to. I always hang out and chat with her in the office before going to my locker. I would recommend this storage facility over all the others locally. Thanks and keep up the good work!
Rico C.
Place rating: 5 Santa Cruz, CA
This is a great place. The price is fair and the customer service is AMAZING! I would defiantly recommend this to anyone. The property is always clean and you feel safe when you are there.
Hugh Y.
Place rating: 4 Los Angeles, CA
About a year after closing my account with Statewide(Sept 08), John, the VP or Operations, contacted me saying that the old manager, «Guy,» was let go because he wasn’t fulfilling the position and treating the customers with respect. I totallllllly give kudos to any business owners that take it upon themselves to contact individual patrons who are unsatisfied with their service, in an effort«right a wrong.» In my case, John even offered to accommodate my storage needs(if I needed the space) or even reimburse me the money I was gipped of by the old manager. I actually took him up on the latter offer. The old manager pretty much ruined my experience with Statewide, but now this family-owned business has redeemed itself. And if there’s anything that I love, it’s family-owned business that care more about its customers than making a buck. I’m sure its staff is now currently equipped to meet your summer-college-furniture-stacking needs. :D
Erik A.
Place rating: 4 Ann Arbor, MI
Update! — John at Satewide contacted me over a year later and told me it wasn’t their policy to nickel and dime their customers. The manager that I had my dealings with was fired after they discovered his customer service practices. What a stand up company!