Well that was depressing. I ordered a foot long veggie but they really skimp on it. I had to ask for more lettuce and spinach in mine because they barely put anything on it. And if that wasn’t bad enough they didn’t put a lot of everything else i wanted but I was over it by that point and didn’t want to keep telling her to put more. The ladies working there seemed nice but I doubt I’ll come to this one again for a while
Brandon L.
Place rating: 1 San Jose, CA
Didn’t melt my cheese and then when I asked she refused and said it would make it to dry. By the time I got my sandwich it was cold from helping other customers while letting mine sit on the counter. They don’t know anything about making sandwiches or customer service. Avoid this place.
Lara F.
Place rating: 5 Los Gatos, CA
We came in to get a sandwich so we wouldn’t be «hangry» when car shopping. The woman working here was courteous and professional. She greeted us quickly and was patient while we figured out what we wanted. But what was really above and beyond? She knew we were going to split the footlong as we’d asked her to cut it in half. She asked if we wanted it cut before she wrapped or after and we asked for before. So she wrapped the sandwiches individually instead of trying to wrap it all into one. And she was very pleasant. We went in on a Saturday around 1140am and it was pretty empty.
Desmond J.
Place rating: 2 San Jose, CA
The service was nice but the lady was flustered and sloppy. There was only myself and another gentleman ahead of me, but the woman behind the counter was making our sandwiches like it was the lunch rush. I ask for a little jalapeño I got a large handful. The gentleman in front of me was very patent as she made my sandwich before ringing him up although his sandwich was completed. I will avoid this location in the future. I’m not looking for perfection at Subway but at least a little more effort.
Jerome H.
Place rating: 2 Pomona, CA
Server was very frugal with extra meat and cheese compared to other subways. We ordered a foot long turkey breast on white and asked for double meat double cheese the serve didn’t hear us I guess because she went to add the veggies and we had to remind her then when she was done she only added 1 additional piece of meat and then added two more slices of cheese and still charged us the $ 6 and change for the foot long plus $ 3 for the double meat and $ 0.60 for the extra cheese. She seemed like a new employee. Rated low because the quality of the sandwich.
Chris T.
Place rating: 2 Santa Clara, CA
Interestingly enough, being ignored while taking the bread out of their oven not once, twice, thrice but 4 times causes one to lose his appetite. I was the only one in the store and the other worker who was there disappeared in the back. I drop off my dry cleaning next door and usually have pretty good service there so I’ll bust out another star but jeez.
Sean S.
Place rating: 3 Santa Clara, CA
Lunch time has a line, but it tends to go quickly. No one here after 6pm so if you want to eat quickly it is a good option. Their cookies are good and they make them fresh daily.
Peter X.
Place rating: 3 Santa Clara, CA
Not sure if people would read reviews of simple fats food restaurants. I wouldn’t. Since I come here often, might as well write something about it. Food Review: Flatizza: not my cup of tea. Seemed like something made by my 5 year old cousin. Not something you would get at any restaurant. This I would expect this to be the same across other subway restaurants. Breakfast combo: $ 3 for 6 inch sub that is one of the best breakfast deal period. If you get subway gift card at a discount, the deal is even sweeter! However, for the drinks they would only allow coffee/fountain drinks/orange juice(add 40 cents) and nothing else. I think this is quite ridiculous. Sometimes I want milk or other similar products to that minute maid orange juice. Service: Communication: the employees don’t speak very good English, so you gotta be clear on what you want. Bottom Line: I come here because it’s close to where i live and work. The breakfast combo is another attraction, but the drinks selection can definitely be improved, corporate wide.
Linda B.
Place rating: 1 Santa Clara, CA
This subway sandwich shop truly sucks!!! They never get the orders correct! This location is close convenient that’s why we go there. Clearly communication is an issue here, you have to repeat your order several times and be sure they get it right and watch them make the sandwich so you get what you pay for! Finally learned my lesson and will not go there again. Don’t waste your time either!!! ZERO stars!
Karen D.
Place rating: 4 San Jose, CA
This is the standard subway chain sandwich store! There are the usual choices and what is up for evaluation is the question. The speed of the staff in making my order was ssssssssssssllllllllllllllllloooooooooooowwwwwwwwww! The place was as clean as can be expected. The sandwich was standard. Minus one star for slowness!
Mike K.
Place rating: 2 Orange County, CA
When I don’t have time to make my meals before work, I usually make a quick stop here. The subway deals are always available but I feel like I don’t always get the best sandwhich service here. The ladies are more focused talking to one another in spanish than listening to what I want in my sandwhich. I literally had to tell them 2 or 3 times on a handful of items ‘yes’ or ‘no’ because she’s asking me the question if I want this or that but not listening to my response. Instead she was constantly turning around talking to her coworker. But also, the construction of the sandwhich is just not that great. When I open the wrapper when I get to work, instead of everything being tucked in the bread, its slanted and I have to tuck everything back in before eating it, pretty frustrating.
Barbara S.
Place rating: 1 Santa Clara, CA
Worst. Service. Ever. I am usually a Togo’s person but this place was on my way to work and I was in a hurry. Woman at cash register gave me a bad time over a change I had requested and instead of arguing with her I walked out. NEVER to return! I e-mailed customer service and to date they have not responded. Really ironic how much money Subway spends on all their advertising and they drive their customers away with horrible treatment.
Ross P.
Place rating: 1 San Jose, CA
I did not like it here the staff all Latino(nothing against their race) she rushes everyone and my sandwiches sucked every time I go there. I stopped going there after three bad visit to lunch around 12 or 1pm. Go to hell stupid older lady
Mary Q.
Place rating: 1 San Jose, CA
Never again! The sandwich maker dropped the avocado spreader onto the floor, rinsed it for one second, then put avocado on my sandwich with the wet, dirty knife. Sickening.
Gabriel Y.
Place rating: 4 Campbell, CA
They do a really great job for being so busy. There’s always a lot of people here at lunch. But they move through the line FAST. They are always very polite too. A few times they’ve forgotten to include dressing with my salad, but it’s understandable with how busy they are. Great job and kudos to the lunchtime workers and management.
Henry L.
Place rating: 5 San Jose, CA
I went here during evening time. Everything was perfect about this place. There was nothing unpleasant. The staff was friendly. Sandwich was consistently good as other Subways.
Ariel A.
Place rating: 5 San Jose, CA
I only come here at night so I haven’t experienced what other reviewers say about this place. Evening staff does a great job and they do speak English. =)
Linnea E.
Place rating: 2 San Jose, CA
slowest subway i’ve ever been to. they tend to get disorganized and inefficient. when the lunch rush hits, it becomes obvious something isn’t going the way it should. there is another subway about 1 mile down the road… it’s worth the drive to skip this one.
Rae A.
Place rating: 1 San Jose, CA
First Impression: «Finally a „healthy“ place near my work» I thought but unfortunately time and time again I always tell myself to never try a place until they have months of experience as possible before trying and I see now why I stick to my motto. Though they still need a bit more practice on making a good sandwich I will continue coming here… Last Impression: I have soo many downfalls here I don’t know where to begin. The first time ever coming here the service was all over the place, the guy in front of me got skipped and the ladies didn’t know who was next in line, honestly it was a mess. Second time around, I asked them to toast my sandwich and they seriously looked at me with confusion?! I came across another no-no where the cashier charged me a sandwich meal when I only ordered the sandwich(I got charged a few dollars or cents extra and didn’t noticed till I arrived to work… FAIL!). Having a bad experience coming here every time gets me thinking if it’s worth giving it another try but with my lazyass I’d rather ease up on the workers and just enjoy a sandwich that’s guiltless calories that’s walking distance…
Tellis H.
Place rating: 3 Lathrop, CA
Great place to pick up a sandwich for $ 5 bucks and taste is consistent. Enjoy!