Darryl Widman’s Television City

Seemed very unprofessional and just detached like he couldn’t care less what you were saying.

I tried to call this guy to help me with an older model plasma from Panasonic. The guy was rude and offputting. I already purchased a replacement board, just needed help installing it. The guy talked to me like I was ruining his morning so I just said forget it and I figured I’ll call someone else. Geesh.

I gave Darryl a call to discuss a potential LED backlight HDTV repair and ask some questions about his familiarity with these units. As an Engineer that works with electronic components, I was looking forward to learning a bit more in detail about these kinds of repairs since many times it is more economical to purchase a new TV.
I called and instead of getting any of my questions truly answered, I received a bunch of rambling about leaded vs unleaded solder and how electronics used to be better built. Fine, some valid points there but getting off topic. When I pressed for details on any recent repairs performed on similar TV’s, I got a half-​hearted answer on power inverters and how hard troubleshooting is since if one thing fails, everything fails. He then was eager to know how much my current TV cost me instead of the type of technology it utilizes. Understanding the model and specs would be more important from a troubleshooting perspective and you can always look up the price from there. However if you’re basing your repair price on how much the TV costs, well why waste time with getting the right details?
Long story short, a phone call confirmed that his technical prowess is likely not nearly as up to par as his description or website may suggest. He was also unprofessional and unable to give concise answers to any of my questions.