Mexican Consulate

Real good experience, there’s no real need to show up at six in the morning for a passport

Scheduled an appt for my passport renewal, 7:45am. Walked in was greeted professionally and courteously. Plenty of seating area… They also have a kid section clean and colorful. The staff is well spoken and polite. Thanks Mexican consulate!

I had a really bad experiance I went to go get my double citizenship and had made an appointment. went at 7:45 and turned out I hadn’t and couldt do anything about it. Then this lady who was the manger was really rude told me to wait and I waited and didn’t do anything at the end

If I could give zero starts I would. Very dissatisfied and disappointed on all people that work here. I think its so stupid on how much stuff they ask for. If people come here looking for help is because they don;t have any for of I.D. They all act like if we are asking for something for free we are paying for something that we need. All you people that work here are a total waste of payroll no customer service at all. This is why we don’t progress because our own people give us their back. Horrible horrible place.

I am disappointed with place. My friend came here to figure out what to do about her mom who just passed away and wanted guidance as to how to send her body back to her native land. I am sure the people at this place were aware that the reason for their visit was not one that any person would have the patience or heart to deal with rude and inconsiderate attitude.
Not only were they treated poorly but an individual by the name of Lorena Ruiz was extremely rude to them. And she wasn’t even the person helping them out!!!
They asked them to transport their body to 2 different locations. As if mourning your loss one was not hurting enough now they had to deal with the heartless actions of these rude employees. Part of customer service is understanding customers needs. These people were unprofessional and clearly inconsiderate of my friends loss. If I had the option of giving it zero stars I would.
It saddens me that our own people can’t even help us out knowing they are some peoples only option for help!

clean waiting area nice art exhibits comfy chairs