Chipotle Mexican Grill

Santa Ana, United States

3.4

Open now

20 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 714-754-7380
Website:
www.chipotle.com
Address:
3705 S Bristol St, Santa Ana, CA, 92704
Categories:
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Bussiness info

Takes Reservations
No
Delivery
No
Take-out
Yes
Accepts Credit Cards
Yes
Good For
Lunch
Parking
Private Lot
Bike Parking
Yes
Wheelchair Accessible
Yes
Good for Kids
Yes
Good for Groups
Yes
Attire
Casual
Ambience
Casual
Noise Level
Average
Alcohol
Beer & Wine Only
Outdoor Seating
Yes
Wi-Fi
No
Has TV
No
Waiter Service
No
Drive-Thru
No
Caters
Yes

Today

Today 11:00 am – 10:00 pm
Open now
Local time (Santa Ana) 14:55 Wednesday, 2 July 2025

Business hours

Monday 11:00 am – 10:00 pm
Tuesday 11:00 am – 10:00 pm
Wednesday 11:00 am – 10:00 pm
Thursday 11:00 am – 10:00 pm
Friday 11:00 am – 10:00 pm
Saturday 11:00 am – 10:00 pm
Sunday 11:00 am – 10:00 pm

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20 reviews of Chipotle Mexican Grill

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Place rating: 4
Anaheim, CA
I come to this Chipotle pretty often and it’s hit and miss on the portion sizes. Last Friday afternoon (2÷5÷16), I was a bit frazzled dealing with multiple orders over text messages and the girl behind the counter and manager were so patient. I really appreciated that they didn’t give me the stink eye cause I deserved it. The young manager even gave me a discount. Winning! Thank you!
Place rating: 5
Anaheim, CA
I’ve been to location a few times and it’s been good. Just used the raincheck free burrito coupon and expected to pay for at least the extras but everything was included, very nice. The wait has been reasonable and the seating area clean each time.
Place rating: 5
Santa Ana, CA
I love love love love Chipotle! And coming here never let’s me down. It was amazing ! Love the food and staff keep up the good work
Place rating: 5
Santa Ana, CA
Love it! I always order two tacos… yummy all the time… and satisfied tummy. Good price too!
Place rating: 5
Irvine, CA
Love this Chipotle location! I am a Chipotle addict but this location is by far my favorite! They have the fastest line out of any of the Chipotle’s I’ve been to. ALWAYS give you great portions of food and they ALWAYS have excellent Customer Service!
Keep up the great work !
Place rating: 2
Huntington Beach, CA
Disappointed came here and got a salad to go and they forgot to offer/​give me dressing which makes for a sad salad had to waste time driving back.
Place rating: 1
Santa Ana, CA
Worse customer service! All the workers were rude and not helpful at all! I will never come to this location again! I can’t believe how rude they were
Place rating: 3
Orange County, CA
Ok but seriously, why does the drinking water from the soda fountain suck here? I work across the way, and the water is not that gross. It’s bizarre.
Other than that, everything is fine when I come here. Never too crowded and everything is to the same standard as every other chipotle it seems.
Place rating: 1
Irvine, CA
Visiting around 6:20pm first service gentleman; left side gentleman put the my Tottia on the table pretty much space I saw before me, Tottia put the on the center of wrap, so didn’t touch much the table, but mine was put the side of the wrap looks like intentionally, so all the way to the side swipe on the table no looking good.
Even table was clean, but who know there were foods and stains, chicken burrito inside was cannot chew something looked like tendons and wood fragment as photos
Place rating: 3
Tijuana, Mexico
Came around 9pm and there was no line. Food is great. Filling. But service was a bit lacking. Really felt like an assembly line, something I hadn’t felt at other Chipotles.
Place rating: 5
Los Angeles, CA
Love this location! Chipotle’s good, but there are quite a few things that make a Chipotle 5-​star good–
1) Efficiency. They really know how to move you down the line fast and get you in & out as quickly as possible.
2) Proportions. Very reasonable with the proportions; some staff were very generous and not stingy at all. If I asked for extra tomatoes or corn, I wouldn’t get a look or an attitude (as opposed to many other Chipotle locations)
3) Food. Fresh and delicious!
4) Facility. Nice and clean. Sparkly clean.
Above all, each of the staff were smiling and happy to take my order which made me feel really happy. I’m sold on this location. Take my money!
Place rating: 5
Costa Mesa, CA
Hopefully you know about Chipotle but for those of you who actually like to read the Unilocal reviews, hope this one helps!
One of the top fast-​casual food restaurants. Been around since I was a kid and plenty of locations so it’s a good crave to have.
The burritos… so good… yet so bad… too many carbs for this girl now so I go for the bowl. However, I do ask for the burrito on the side so I can take it home and enjoy a little bit of it with my next meal. I never need the entire flour tortilla, they are huge!
Recommendation to the Chipotle owners if you are out there… add a fish meat option please, it would probably bring me back more often :-)
Place rating: 2
Irvine, CA
The burrito is getting smaller and smaller every time I stop by, now it’s more like a taco :) tasteless as always! The extra star is because I was too lazy to go to a farther nice place.
Place rating: 5
Chino Hills, CA
Really just like any other Chipotle. It gets super busy on the weekday for lunch because of all the businesses around but the staff are very nice and the facility is clean.
They aren’t stingy with the portions so that’s also a plus.
Keep up the good work
Place rating: 3
Orange County, CA
I believe the last time I had visited this location about three years ago during Halloween when they would give you free food if you wore a costume, which they don’t do anymore (you only get a discount now).
I had ordered a beef burrito; sure, it was big and tasted good. However, what bothers me is Chipotle itself. Why is the word Mexican in the name when it was founded by a white guy in Colorado? I guess it’s like how Panda Express has the word Chinese in their logo; except, Panda Express was started by actual CHINESE-​Americans.
Place rating: 3
San Bruno, CA
Comparing to other Chipotles, this location is stingy with the meat. It was like a treasure hunt trying to find my chicken in my bowl. The line does move fast every time I come here, but it does not matter when I do not get what I paid for. I feel like every time I come here, I have a slight hope that they will do better, but they don’t. Still about a teaspoon of chicken in my bowl.
Place rating: 3
Orange County, CA
Came here last night for dinner. It is you typical Chipotle, every single one of them if set up the same. Walked in and only had one other person in line before us, s o the line went pretty quick.
We ordered 2 bowls, now Chipolte is notorious for not putting very much meat. But this location was stingy on everything. For my bowl, i didn’t even get a 1⁄3 cup of rice in my bowl, maybe a ¼ cup if i was lucky. I could count the pieces of meat on my hand. I cant complain too bad, i normally don’t finish the bowls and take the rest for lunch the next day. We also ordered a quesadilla to share. It was more like a warm tortilla with random spots of cheese on it.
Nothing was wrong with the taste of the food, it would have just been nice if they weren’t so stingy with it. If I am spending 19 something on 2 bowls and quesadilla I want a decsent portion.
Place rating: 1
Placentia, CA
This is the works chipotle I have ever been to. They are extremely rude, it looks like they hate working here!!! I have been to different chipotles and they are friendly and nice.
I really don’t know how the morning staff is, but the evening staff needs customer service skills and learn to be nice. They get mad if you ask for extra sauce or rice, anything they give you attitude! Manager needs to train the people with great customer service!
Place rating: 1
Santa Ana, CA
I ordered online because I was in a hurry and wanted to get out of there quick. I’m early for the time my order is supposed to be ready, so I wait a couple of minutes in my car until it’s time. I go, I pay, and my order isn’t ready yet. I get no word on when it’s coming up or whatever. 10 minutes in, one of the employees finally acknowledges me. I find out that they haven’t even started on the order. I waited about half an hour for my «fast» online order. I didn’t even get an apology. I work at a fast food restaurant and I know being busy can get tough for everyone, but it shouldn’t have taken that long.
Never coming back to this location.
Place rating: 5
Huntington Beach, CA
This chipotle is awesome
Super packed. But they move you along quickly. I like that. Cool employees l, they often make the chain. Lol. Yummy and sends me to the toilet but good! !!!lol. Love chipotle heehee. Wanted authentic Mexican, but then wanted super fresh. …so here we are!