VASA Fitness

I never thought I’d change my review here, but right now they deserve it. With the new gm and operations manager, Sam, things have changed for the better. First off, all the machines have been fixed. Finally! Some where down for two months. Secondly, they have someone, sometimes two people walking around and picking up after everyone who doesn’t like putting weights back where they got them. Finally, they are all around much nicer. Saying hi and bye and sometimes asking how everything is. This is how the gym should be. For some of us, this is like our second home. Training for a show or for fun, you want to have a great and clean experience every time in the gym. Last few weeks it’s been that way. I hope they keep this up.

The facility is new and refreshed from Gold’s Gym. +1.
The staff is friendly +1.
Their responsiveness to maintain and repair equipment is a big disappointment!
Go into the Cardio Theater and see how many upright stationary bikes are Out of Order or in such a poor state of functioning. I have asked the staff working at the desk on three separate occasions to have the equipment repaired or «Cannibalized» to repair two or three machines.

Vasa sucks. Join planet fitness! This place doesn’t have nearly enough cardio machines and packs you in like sardines. Broken bikes and treadmills have stayed broken for months and months

This gym isn’t the biggest one or the smallest it’s in the middle. Some of the equipment is new and some of it is old and outdated. The free weight room is always crowded and you usually have to wait for a bench or free weights, a little small and cramped and shoved in the corner. The bathrooms are definitely worn down and need an overhaul kind of disgusting looking and smelling, but the good thing about Vasa it’s only 20 bucks a month so you can’t complain. I’ve been to better Vasa fitness centers this one’s not the best nor the worst it’s in the middle.

Horrible company to do business with. If I could give them a negative rating I would. I cancelled my gym membership after my 1 year contract and 5 months later they contact me after zero correspondence and say I never cancelled and that I owe them $ 200 they’re a huge joke of a company and I will always warn everyone I know about their immoral billing practices. If someone cancels and has not stepped foot in the gym in 5 months how can you harass them about owing money when you have not used their services? Horrible business practices here. Please beware when deciding to go to this immoral business.
I have since paid the $ 200 to Vasa and I would warn anyone that thinks this is a good company to beware their fraudulent activities. This place is the absolute worst customer service on this planet. I will never sign up for gym ever again after this awful experience. I have since purchased a Fitbit and am spending my money on my own equipment to work out. In the end buying your own will be much less expensive.

Lots of broken treadmills, ellipticals, etc. not enough for the crowd of people that was there!

Make sure you read the contract you are signing. I was told repeatedly that the contract did not have an annual fee tied to the membership. That is not the case. The gym is decent. Maybe too many meatheads. But, it truly bothers me when a salesperson seemingly deliberately deceives you to get you to sign up.

I’ll happily give this gym a high five. Always clean. Team is always friendly. Well maintained equipment. One thing I must note because it makes me lol. I don’t know this gentlemen’s name, he is a trainer at vasa. He always wears his high top Jordan’s and Jordan shorts. Dressed to the 9’s if you can taste my sarcasm. This guy is such a tool, I feel bad for anyone that trains with this idiot. You can’t help but notice this pig constantly checking out his clients. It disgusts me. Be a professional. And dress like one. And quit looking at me like you’re trying to size me up you tool. This needs to be addressed. Creep. I would recommend this gym to any family and friends.

Vasa fitness will not answer their phones, they don’t answer their emails. How can a business do any customer service if they won’t talk to their clients? Very disappointed in the way they don’t seem to care!

Lots of exercise equipment, Basketball courts, pool, sauna’s, lots of cardio equipment… I’ll join

I went here when it was Gold’s & stopped going because it sucked. Now that Vasa took over, they have updated the equipment & staff & I have been so impressed that I signed up with a trainer for a year & for the first time ever, I LOVE going to the gym every day!

There is a lot of good things to say about the facility. The staff is friendly and usually says hello and goodbye as I come and go. Most of the equipment is modern.
I would like to see some better upkeep and housekeeping in the change room facilities and restrooms. Spend some money there and make it a better experience for everyone.

DO NOT SIGN UP WITH VASA. I signed up for the 18 $ a month membership and I have only paid what I was suppose to pay ONCE. The other times they would charge me 40 $ and now they are charging me 60! The lady that I had signed up with only told me about the 40 dollar ONE TIME FEE that I already paid when I signed up, she was in such a rush to sign me up that she failed to tell me about the other charge of 60 $ bucks! Then they charged me another 40 $ the next month. Why? Nobody at Vasa even told me about this fee. They don’t even give you a heads up that its coming. my boyfriend when he first signed up he was only paying a one time 40 $. They raised their prices by about 20 $. And when I go to try and cancel my membership they told me it would be a 25 $ fee just to cancel but I already paid my 60 $ so i’m going to have to wait just to cancel.

I signed up for VASA in March, some facilities are pretty nice while others are pretty awful… mainly the ones that were Gold’s Gym to begin with, since they only painted the walls different and kept all the used equipment from the transition. ANYWAY…
I signed up in March and the credit card I used to sign up, was later reported lost/​stolen as I had found out it was missing from my wallet; rather than VASA calling or emailing me to notify me of my missed (rejected) payment, they decided to have a 3^rd party company call me on their behalf. I was baffled because the company comes off as a collections agency… I called VASA and explained how I had been to the gym last Saturday (4 days ago) and had checked in and no problems were made known to me. I explained how my credit card had been lost and how I’d gladly give them a new card number to take care of my $ 20 a month membership; the woman I spoke to then told me there was a $ 25 late fee assessed and that there were no exceptions, later going on to saying that I had to pay them the $ 25 fee because my bank charged them for a «bounced payment» (not true, as I used a major credit card not associated to any specific store front bank).
Rather than to try and retain my business and waive the late fee for a simple misunderstanding, she goes on to tell me about how if I were to cancel in the first 60 days ANOTHER fee of $ 25.00 would be assessed. I had no intentions to cancel but since she brought it up, well sh*t, might as well… and I did just that.
From the moment their third party company called me trying to collect a «delinquent payment» after 3 days of my card not charging, all the horror stories I heard about Gold’s Gym started to flood my mind… I paid the $ 71.00 total to cancel the stupid membership rather than have VASA stacking late payments and fees to later hit my credit report with (which yes, they can ding your credit even without a social).
VASA is crap, in short… STEER CLEAR.

I’m unimpressed. The staff are unfriendly and unhelpful. I went in to sign up for a membership and the man I spoke to was more interested in getting me to sign up than actually answering my questions. I never got the tour of the facilities I asked for. I did sign up on a month-​to-​month contract with access to all locations. When I went in for my free training session, the trainer I was scheduled with had apparently quit and no one thought to call me. Completely abysmal; I will be using other locations instead.

Have been a member four four years when it had previously was Gold’s Gym, they’ve made numerous upgrades and improvements to equipment and décor. Only wish they had more space for dumbbell and hand weights. Gets crowded in the one small area.
Overall, been pleased with the new management.

If you joined this gym as Golds so you could access gyms nationally and internationally then apparently you are screwed via some legal trick. So even though the product is now very significantly reduced without notice or consultation, apparently I can’t get out of my contract. I travel a lot and a local only gym is of next to no value to me.
This specific gym has NOT been improved. It’s had a paint job and all the free weights crammed into the smallest possible area to the point of being unsafe. In its place is a near useless piece of astro turf used by a handful of cross fitters and people apparently doing their memorized home fitness routines at the gym so everyone can watch.
I can’t wait until my contract is up, or cancelled when I review my legal options, so I can join a franchise with far more reach, and more concern for their customers.
EDIT: Have lodged complaints and asked questions re: my contract multiple times by phone and via the Vasa website with no response.

I would have joined this gym, but the front desk staff for some reason discriminated against me.
My wife and I were visiting from Pennsylvania. She went in and asked for a «guest pass» so we could try out the facilities and was given a 3 day pass. When I showed up an hour later I was told I could try one day but after that would need to pay $ 10.
If you have a guest or trial policy it should be applied consistently. This is a warning sign not to join this facility because you probably won’t be treated fairly if they don’t like the way you look or who you are. Front desk staff need better training.

Well, if I ever move to Utah (which is a definite possibility) I would totally be a member of VASA. Never before have I seen a gym with so many machines and such a great variety of things to do… pretty much ever.
The gym used to be a Golds Gym until it changed ownership recently. Now it’s VASA and it is excellent.
The gym is massive — honestly one of the largest gyms (if not the largest) I’ve ever been to in my life. It has a pool, racquetball courts, a basketball court, a group fitness area, a cardio area, free weights and even a cardio cinema where the gym plays movies while you work out.
The staff was super friendly and welcoming. The membership fees are totally reasonable given how much stuff you’re getting with the membership.
I would totally recommend this place to anybody who wants a full gym experience where you’re totally treated like royalty. Bar none this is one of the best gyms I’ve ever seen. Ever.

Many notable improvement have taken place with the gym lately. The gym formerly know as Gold’s has been taken over by Vasa Fitness.
There are dozens of brand new machices. Fresh coat of paint and the gym has been completely cleaned.
Look forward to the continued upward trend.