Starbucks

B

It was like any other Starbucks. The service was okay. We arrived to a clean, new place, except for the restroom which was quite smelly and the trash can is overflowing. This Starbucks has also gotten my order wrong a few times. The food and drinks taste amazing, but the service could be improved. They also forgot my blueberry scone. I have also been here when they were out of chocolate milk (my personal favorite). They are out of almost every food and the gift card I was planning to give as a gift! The condiment table was extremely messy and again the trash was overflowing. The toilet did not work the first few times I attempted to flush it. I am extremely disappointed, Howard Shultz. Again, the food and drinks taste amazing, but I am disappointed with the customer service, cleanliness, and lack of music. Thank you

This is a very busy location. Their drive-​thru is always nuts. Faster to go in. The baristas are always nice but super busy. They are often out of cream and I need to ask them to replace it. Overall, a nice enough location, but I avoid it if I can due to how hectic it is.

This Starbucks location is a great place to get your order right. They are friendly and consistent in their level of service. I would recommend them to any of my friends!

I come to this Starbucks because it is close and I enjoy the employees however I would advise that they go through a little bit of retraining. I have been a supervisor in a Starbucks café before so I know what I am ordering and what it should taste like. Too many times I have come to this location and been given bad drinks. I have ordered lattes with a flavor (carmel, peppermint, etc) and get lattes that have little to no flavor, which I suspect I did not get the full pumps of syrup in the drink. I have gotten watered down half melted Frappuccino’s. I always have to make sure when I order soy I ask for light foam because the majority of the time when I forget, I get a cup half latté half foam. When I order any ice drink, I always ask for light ice, I know the recipe asks that one fills the majority of the cup with ice. Majority of the time when I ask for light ice, I still get a cup half filled with ice. I have been starting to ask for ¹⁄₃ of ice or ¼ of ice so there is a clearer definition of what I mean by light ice. What is really frustrating is that most of these drink I ordered were thru the drive thru and seeing that it is Starbucks, it is still a popular place. I really don’t want to be the jerk to hold up the line of cars to wait on a drink. So most of the time, I wait to get home and I either have to throw it away, wasting money or drive back, for a remake, still wasting money on gas. With that said, I give it three stars because the customer service is spot on. The manager has always told me that they would give me a free drink if they ever messed up on a drink I ordered, and they have always honored that. I never got any bad attitude from the staff when I have them remake me a drink. The place is always clean when I walk in and they are a very dog friendly store. They have dog water bowels outside and they have offered treats to my pups. Like I said the staff is really nice and great when it comes to consumer service I understand, I know that when it is busy, ones mind goes on auto-​pilot and orders with lite ice or something similar get forgotten. It happens but I feel it is happening to much in this location. I believe all the pieces are there to correct these mistakes, its just a matter of time and more training.

Everyone that works here is super nice, drive thru seems to go pretty fast. But going inside is even faster!

I come here all the time. The staff is great and always answers any questions I have. They are super friendly too. It’s nice to get good customer service.

This is my favorite Starbucks. Great employees, best seating arrangement with plenty of soft chairs. outlets are plentiful for your laptop. no loud clickie groups like at the ft union store, and never too crowded. Thank you Sandy Starbucks!

I mean its’ starbucks, what else is there to say. Service was fine

The pavement on the drive through was exceptionally smooth. Good job on that Starbucks. The lady behind me in the drive through was unpleasing to my eye though. Minus half star. The employees were knowledgeable and made a good ham and cheese sandwich on ciabatta bread. No ketchup though, minus quarter star, attendant had squeaky voice, minus another quarter star. that’s how we get to the current rating of 7 and a half tomatoes.

This location of Starbucks is the closest one to my neighborhood, but I usually do not visit the location even though a drive-​thru is available, as they are usually not open during the hours I drive past them in the morning. Occasionally I visit their drive-​thru in the afternoon. When comparing with other Starbucks locations, the interior seating is very limited, which is not good when I want a place for coffee and laptop, and I have seen many (including myself) prefer the chain starts with a «M» for that feature in this area. Service is decent and I never had a bad drink from this location.

Slow service. Nice people. Ok coffee.

I love this location. I only wish the seating area were a bit bigger, but I’ve always been able to find a place to sit. (Helps that there’s a drive-​thru.) I just like to come with my kids and sit at a table with our drinks and talk it up. It’s a great way to spend time. Cool employees here too. (Helps to be a regular ;)

This is the worst starbucks ever! Coffee always taste burnt here. Employees aren’t all friendly like other starbucks. Worth it to drive to the starbucks in fort union even though I live right next to this one v

Hit and miss here. Friendly staff, but sometimes an atrocious line that just won’t move! coffee drinks as good as any other location,

sometimes a girl should treat herself and go here! LOl we earned it right other moms? lol i love the fancy names and i ate a large frapped chino what caramel last time. It’s like being so new and modern they have cd’s 2!