Tri-Valley Orthopedic Specialists, Inc

The very best in veterinary medicine! My doc, Immerman, seems to be ok, but their system is ridiculous and terrible!!! I had delicate and serious surgery, but nobody followed up. That wouldn’t be so bad, but when I tried to get a hold of someone to get a prescription for pain meds, I was on hold for thirty-​three minutes, then got a voice mail box, the message saying that the doc’s «personal» assistant would get back
to me; she never did, nor did she respond to the fax request from the pharmacy! I’m still in pain, still without meds, still no response to my call! It’s been two days. This is a terrible system… avoid at all costs!!!
Called again today… hold for twenty-​two minutes… rude person answered… put me on hold mid-sentence…hold again eleven minutes… now the phone is ringing as I type this, but nobody’s answering… seven minutes… is this a cruel joke!!! Oh great, now the system hung up on me!!! I’m so frustrated!!!

Awful, I had foot surgery in the summer. Went to every appointment and X-​ray, stayed off foot for the required time. The whole recovery I kept saying I thought something was wrong and asking why the top down X-​ray looked like the bone was healing crooked… kept being told it will be fine, no worries. Finally went to another specialist because my toe was sitting 1.5 inches off ground and completely immobile. Turns out my bone heard wrong the entire time and my toe shifted out of place. When I confronted Doctor, his reply was «well I mean I guess if you want to run you have to get it fixed»…I could run before surgery! I never had an apology or follow up after that appointment. Was never told they would try to fix. It was more of sorry about your luck. Do not go to Dr Doughtery… young and cocky. Ignored all my concerns and then when confronted, acted like what’s the big deal. I have now had to have a plate put into my foot to keep my bone in place and hold my toe correctly. Feel free to message me with questions.

One star is generous for this place. If you can, avoid it like the plague. I will say it was a well-​rounded terrible experience (from the office staff to the doctor). I high tailed it out of there and switched to another provider (Dr. Colleen Sabatini). She was amazing.
I should have read the Unilocal!reviews first as the negative comments on the wait, signing away your life, and the quality of care were all realized for us. Sad part is that my daughter had to endure this mess.
I would rather saw off my own arm than go to this place for care. Yes, they are THAT bad!

First visit here the other day and I was expecting a pleasant visit as my husband had been here a few months ago and recommended Dr. Burgar because he had a great experience and thorough visit with her. Unfortunately she was out on maternity leave, so I read about the other doctors on their website and decided to go with Dr. Horner — I should have read a few of these reviews before I did that :(
Side note– Working in patient care myself I always tend to expect the best, after all the patients are the people keeping your practice going so why wouldn’t you treat them with the best possible care with your best attitude–
Anyway, during my visit with Dr. Horner I felt like he had one foot out the door the whole time. Came in and quickly introduced himself, no handshake nor «Hi so and so.» I wonder if he even read what my name was and the problem I was having? probably not.
There were so many instances in that short visit where I thought to myself «WTF» … Turned out I had tendinitis in my wrist so we went with a cortisone shot, he kind of explained things but I felt like it was so rushed and tedious for him that he was almost robotic. After giving me the shot, which I will assume had Lidocaine as my hand became numb lasting for some time, which he failed to mention– he said to lie down, left and never came back. So after about 10 minutes I found an assistant or — whoever, I don’t know because no one introduces themselves or has id badges– and asked her to find out if i was done or not to which she quickly replied «oh yea you are». Was someone going to tell me that or leave me in there forever?
While I didn’t have an unpleasant interaction with reception, I did overhear conversations while waiting and the tone in which they used with patients was pretty unprofessional and unpleasant.
Needless to say I highly unlikely will be back unless its to see the same doctor my husband saw. I just felt Dr. Horner’s chair side manner was unprofessional and uncaring.

Before you can even see a doctor at Tri-​Valley Orthopedic be prepared to sign away your constitutional rights. Not only will a doctor refuse to see you if you don’t sign their arbitration form before your appointment they also have a form that states some of their doctors have a financial stake in their practice. So be warned. I walked out. I want a doctor that cares more about my health and well being than lining their pocket.

4.5 Stars rounded up for Dr. Behzadi and team!
It was a snowy day in Park City, Utah when an icy turn on a snowboard led to a med team deployment on the mountain followed by a towed ride on a snowmobile followed by a stretcher-​transfer in a truck to the medical clinic at the ski resort. Yada yada yada: Dislocation + break = Not a happy Robin.
I received amazing treatment on the mountain and the doctor gave me my xrays/​files and told me to find a really good orthopedist… so off to Dr. Behzadi I went.
Overall my experience with Dr. Behzadi and the office is top notch. A dislocation and a break are treated almost exactly opposite, so this was a pretty serious injury. 11 months later it’s like nothing ever happened and I attribute that to the expert care I received. Not only is Dr. Behzadi an expert in his field, but he isn’t surgery-​happy and I never felt like I had to worry that he would push an expensive surgical fix, which seems typical in the industry now-​a-​days.
As the other reviews mentioned sometimes I had a lengthy wait… but there were other times that I got in right away. And once I actually messed up the times, arrived 2 hours early and they came and got me at my car so that they could squeeze me in. I understand other reviewers’ frustration, but I really don’t want to trust a major injury to a doctor’s office that is NOT busy.
This office in San Ramon has easy parking, decent coffee and is clean. The waiting room is large with lots of places to sit. It’s also open with good light.
I seriously hope that I never have to go to another Orthopedist/​Sports Doctor but if I have to, Dr. Behzadi is my pick!

Looks like they always overbook patients and make their patients wait for as long as 30 min. They don’t even tell you how long the wait is. People are busy. They should respect their patients time. Maybe they should not book so many patients back to back. Not a good experience.