Chris & Sons Appliances Repair

Like others commenting on Chris and Sons I have recently had horrible service. I’ve previously called Robert 3 – 4 times and had decent service. This time I called about my washing machine and dishwasher at the same time. He said he would be out the next day, he came and said that he would need parts for both machines, he would order and come back when they came in. We waited over a month (with several texts in between) and the parts finally came in. After a month and a half of waiting, Robert came back and install the parts. The dishwasher immediately started leaking. I text Robert and he said he was at a party he would come by later. He came by and turned off the power at the circuit breaker. The washing machine was never fixed, still leaking and can’t open soap drawer. Now I’ve text him 5 times, called several times (no voicemail set up) and he won’t answer. I’ve also called the «company» number and left a message, no response. I did get a person to answer once to be hung up on… do not use this business!

Robert was awesome! He came out after what I would have thought was «After Hours», but that was the only time that was convenient for me and they didn’t charge me an «Emergency Call» fee. He was very knowledgeable and found out what was wrong with my refrigerator quickly. Unfortunately no one near had the part I needed. Being that we were heading towards a Holiday weekend I was going to be without a fridge for at least 4 more days. He was kind enough to call around the next morning and found the part! Yeay! He came over and quickly installed it. Very happy with Chris & Son’s. and Happy to find someone local.

Ahhhh man! I should have read the reviews before using. He even suggested giving a good review on Unilocal after he came to fix my machines. I really liked working work Robert, he works clean and is extremely friendly. I used his services to repair both my refrigerator and washer. Unfortunately, I paid $ 225 for each fix and they are both still not working. He hasn’t returned my calls or text messages and has stood me up a couple of times. I don’t wish him ill, because I’m not like that, and he explained that he was not showing up due to health complications at first, but now is just not responding. I just wish there was a way to get my money back since I’m left paying my mom back for borrowing the money I never had to begin with. And now need to pay for additional services through another vendor on another borrowed buck.

We were referred to Chris and sons by a friend for our dryer. Robert was courteous, knowledgeable, honest and clean! He knew what the problem was in ten minutes and was finished in an hour. He was very fairly priced and cleaned up after. I will call him again when an appliance needs fixing and will recommend him to friends gladly.

Robert has been to our house twice, once for our washer and once for the dryer. Both times I felt his prices were fair and honest. He is definitely our go to appliance guy. I agree with the others, very professional, and personable.

I’m writing this review from a laundromat where I’m still doing laundry almost 3 weeks after this company arrived and charged me for the parts AND service to repair my washing machine. In all fairness they received the part a little over a week ago after which I’ve been unable to get a response as to when they’ll perform the service aspect they charged for in the beginning. If I ever hear back I’ll consider changing this review. So far I’m out of pocket $ 260.85 + the money I keep spending at the laundromat which is about $ 15 each time. I tried visiting their location a couple times but as their pictures show its always boarded up.
UPDATE: It’s now been over a month with no communication. We’re reporting this company as fraud to the bank.

Great customer service and workmanship! I will call them again if any appliances go out.

Robert, the owner came to service my stove. He was the nicest guy and explained everything in detail. He wasn’t rushed, and did a thorough job.
I have dealt with some idiots with this same problem, and they rushed through it to just get paid without fixing anything. Robert waited to make sure the problem was gone.
Im highly impressed with Roberts professionalism, and I would recommend him!

Awesome service! We were desperate today when our washing machine broke down. We called Chris & Sons and spoke to Robert. He was polite, courteous, and accommodating. He was able to give us a same day appointment. He came to our house, assessed the problem, left to buy parts, came back and fixed our machine… All in under an hour! Really, I couldn’t be happier with his service. Definitely the place to call!

I had a great experience with Chris & sons, Robert Salazar was the technician that came out to repair my dryer and I must say not only did he get the job done but he was professional and kind eager to make sure the job was done right and that i was happy and satisfied with the work. I would definitely recommend Chris & sons they care about getting the job done and getting it right.

The service is good at first phone call and then it goes downhill fast. I explained the problem, provided the serial number, model etc. of my oven. I explained that I would not pay for two visits; I wanted it to be taken care of without paying for two services call. I should have known that they were crooked when the response was ‘no problem’. I had to rearrange my work schedule to come home early and then the repairman was 1 ½ hours late. He figured out the part needed in 60 seconds, but then said he would have to come back because the shop where he needed to go was closed already (keep in mind that HE was over 1 ½ hours late). He wanted $ 60 for three minutes worth of work. When my husband told him that he would pay him when the oven was fixed, the repairman argued with him in front of our kids. In good faith, I called to schedule the second visit. The repairman didn’t show up as scheduled and the dispatcher called us three days later stating that he had been trying to reach me…(bull *#@!) We have call waiting and I didn’t have a single missed call on my cell. Chris and Sons seems like a local small business, but after contacting the same guy at 3 different numbers (all w/​different area codes), I have a feeling that the old company was simply bought by some sort of dispatch company that gives service calls to random repairmen. I am reporting them to the Better Business Bureau as well. HORRIBLE… STAY AWAY UNLESS YOU WANT TO GET WORKED OVER!