Bank of America

For an establishment call Bank of America this place looks really ratty. Different happens it looks like you were walking into a game in the early 19 Hundred’s very extravagant with the back part of the bank has 5 randomly placed desk that makes you wonder, is this really a bank?

The physical location is old, and in need of an upgrade. Not to the fault of B of A, but there is always a line, this means there is rarely a fast transaction. I’ve found the tellers to be a mixed bag, some friendly and some seemingly annoyed at their long day. The bank is located on the corner of the strip mall property, which also happens to be one of the primary entrance points from the street (Western & Crestwood), so general maneuverability and parking can be challenging sometimes. FYI — they do have a few walk up ATM machines in the front.

Theres nothing worse than being 15 people back and watch a continuous advertisement on boa television pimping new business. Then a guy walks by all of us and gets helped immediately… because he is a small business account. Are you kidding? Most of us in line are most likely small business owners. Whos watching the store here? Apparently nobody. Frustrating.

ONE OF THE WORST BANKS EVER!
This bank’s incompetence is beyond me. The only reason I even went there more than once is because I live right across the street. I now realize the drive to another bank is absolutely worth it.
The staff is nonchalant and seems indifferent whether they’re able to help you or not.
I went there to cash a check and they would not do it because they apparently COULD NOT FIND THE COUNTRY ON MY ID IN THEIR DATABASE…
I HAVE BEEN CASHING THESE SAME EXACT CHECHS WITH THE SAME EXACT PASSPORT ID AT OTHER BRANCHES FOR YEARS…

Far as I am concerned that need –Stars for reviews. I can’t stand this bank!!! The only reason I have to go is to cash a check from a job. They are the most rude when you don’t have an account with them and I when I do get a bank account it will NEVER be with Bank Of America. The parking is ridiculous!!! The one in San Pedro on Pacific gave me a counterfeit $ 100.00 and accused me that I switched it once I let the bank after cashing my Child Support. To be it’s a low life bank!!!

If I could give this BofA location no stars I would. I made a deposit on Friday with a bank teller and she never deposited my checks. Come Monday there is no sign I even deposited anything! Nothing pending, nothing. Thank goodness I kept my transaction receipt and was able to call customer service via telephone to have my funds fixed. However, I was told it would take FIVE days to find my checks and have my balance fixed. I have to wait nearly a week because of the incompetence of a bank teller to get my own money? This is not the only issue I’ve had with this bank location in San Pedro. If you want to save yourself a lot of trouble, try a BofA in Ranchos Palos Verdes, Torrance or anywhere else really. After waiting on hold for an hour, experiencing dropped calls with no call backs and speaking to six different people in order to resolve this deposit issue, as well as the overall increased incidents of bad customer service with BofA, I’m sad to say I’ll be switching my services to another bank. Being a customer for 14 years, I can say firsthand the services at BofA have drastically declined.

This bank SUCKS!!! First off there is no sign in sheet or host for the personal banking services so every person who comes in would ask someone else sitting on the chairs what they should do. wtf?
We went for a pretty simple request and go figure, after waiting FOREVER to be seen. the banker not only messed up our initial documents requiring us to go back TWICE to correct the mistake they made… and to top it all off, its been weeks and our request was still not reflected so we called corporate and GO FIGURE the request wasn’t even effing put thru! ARE YOU SERIOUS?!
NEVER GO HERE!!! Incompetent staff!

If I could give this place no stars I would. Came in on Wednesday morning slow as hell. 3 bankers and 1 was helping a customer and 1 was just chatting it up with another customer. 1 guy was doing jack sh*t. I waited for 30 minutes just to change the pin on my debit card. 1 banker finally finished with her customer and as soon as she approached me the guy that was doing nothing stood up and said «I didn’t know you needed help, I thought you were with that other customer». Clearly and obviously I consider myself a semi dark skinned Asian and this dude thought I was with that old white lady?! Dafuq! Idiots I’d say. It would’ve been nice if they asked and not assumed. Wasted soo much time here and I came here a day before, teller told me it takes 5 minutes to change my pin. How long did it take? 45 minutes? Even worse, I had work in 10 minutes! I expected to go in and out of this place no more than 10 minutes. The workers here look pretty experienced but if you ask me they lack customer service and they work very slow. Please hire some enthusiastic younger people. Sorry to say, some people are too old for there jobs. Stop thinking about your time and please think about other peoples time as well. This place is by far the worse BA I’ve ever been in. And I’ve been to a lot of branches.

The slowest Bank of destroying America ever. Everytime I go in I have to wait in a line. I have gone in and stood in a line as the only person for over 3 minutes. 3 minutes is not very long BUT NOBODY WAS IN FRONT OF ME.
Here is a good one. How does this happen??? I go in to drop off a pay check. I deposit it and my statement says I only have like $ 150 in the account after the deposit. I go home and check my balance which confirms it but I know in my head there is more in the account. There was no hold on the check or anything. I go back the next day to figure this out and viola!!! magically my money is there again. Very strange, what are they doing over there???
I had to setup a new acct. somewhere else and as of today I will no longer be a customer of The Bank of Destroying America (any branch). They all hate you.
Update– 7−20−12 ACCOUNT CLOSED.

Can I give 0 stars? I came in to drop off 6k ish and my business partner some too. The teller counted everything as one transaction and tried to red flag us to the irs for over 10k in cash. When I refused the BIACH manager… yeah I said it… came over and started YELLING at me to take my deposits back… I left. I grabbed the district manager’s info and complained to corporate. The guy followed up once but never again assuring a write up. Everyone is 20ish years old fine but let’s at least act old enough to see over the counter.

Your average B of A.

Awesome people, awesome location :)