Jaybird Books

Kristalina (hope I didn’t butcher your name) the young lady new from SoCal! I came in a few months back with my partner, and finally am able to post a review! She helped my partner and I and it was the most detailed, precise service ever! She made us super comfortable and had the patience with us in finding the right items! Also went the extra mile in checking online for items for us as well. Especially her product knowledge and personal preferences really helped! She’s amazing!!!

I went to jaybirds in San Mateo and bought $ 135 worth of merchandise. Come to find out I didn’t like something. LITERALLY not even 10 minutes pass, I went back to return it while still in plastic and clearly not used. Before i could even explain, «the so called manager» said no returns and didn’t want to work with me on a $ 40 item. I would have excepted an even exchange or even a gift card for $ 40. All she kept saying was the best I could do was a 10% discount. She said that the main reason i couldn’t return it was cause I might have used it already. So basically called me a slut and told me I just fucked my girlfriend out side! Now I don’t know about anyone else but what type of establishment tells that to their customers. I want to talk to HR and see what’s being done about this. I can’t believe there is a manager in this store like this. I’ve been a loyal customer for two years now and no one has called to address this issue. I’m starting to think this business and location is a joke. The worst service I have ever got. This is so ridiculous. I have this on Video and will like to get to a real person that cares about this store to address this issue. The girl that was acting like the owner was working Sunday 4÷24÷2016 at around 7:52pm. She was a white lady that doesn’t know how to be a manager at all. Maybe mid 30 maybe younger but to me she looked ridiculous. At this point I just want to speak to someone professional.

Pretty good shop considering the location. First thing that stood out to me personally was the choice in music they played. Was too busy jamming to pay attention to what I was going for (butt plugs) anyway
Service was great from April, and Sergio knew a lot more about dildos then a straight man should. Definitely coming again when another GoT parody is available

I’m a newlywed and wanted to venture into some fun and exciting toys.. And, Jaybird was just the place! Not only do they have a lot of kool toys & «whatnots» but they are very informative & always up on the latest gadges, toys, video, etc! Guiller & kristalena have loads of information and when in doubt will pull out a manual or go online to make sure they’re giving me the most accurate information. I love that!!! They’re very welcoming… Would recommend’em to any of my friends. hands down! ;D

Ventured into this store when my Magic Wand died half-​way through a session and I was too horny to wait for Amazon two-​day shipping. Alas, the store didn’t carry it and I ended up ordering it online anyway.
I’m still glad that I got an excuse to step inside. I will be back to purchase my next oversize butt plug — one of the few items I prefer to purchase in store because I can’t tell from an online description how the sizing will work out.

Ashley is incredibly helpful. Made this girl feel super comfortable, answered all my questions making my shopping experience very pleasurable. Second visit in less than a month!

Awesome customer service by Ashley. I felt very comfortable shopping and would come again.

Anthony is the man, talk to him when you’re here, got a couple of gifts for a white elephant party.

Came here on a whim while in the neighborhood, and totally glad I did, as I am a collector of vintage magazines, and they had many in-​stock; Tyler was very helpful during the experience, and definitely would recommend this store to others in need of all things sexy, fetish, naughty and spice!
Ladies, they have Lelo products here as well… *thumbs up*
Totally coming back for a few kink/​leather items myself… ;0P

Every girl needs to have at least one vibrator. And I recently needed to replace mine so I went to Jaybirds. Actually always go there when I am in need of an accessory of one kind or another.
As a woman these places can be a bit uncomfortable at times but not Jaybirds. I met Luis who was just as sweet and helpful as can be, but not in a creepy way. He answered all my questions, showed me anything I wanted, and I walked away with a new little toy.
Ladies, if you are looking for a place to get a toy and you want to hold it and feel it before you buy (unlike buying online) then go to Jaybirds. And if you are smart call ahead and see when Luis is working. HE is the one you want!

This stealthy illicit adult shop is great for the covert sinner looking for particulars, incidentals or that last minute accessory. It’s surprisingly stocked with inventory catering to a wide variety of interests and has most «gotta have» extras and frills. Thomas was very helpful in answering any questions and was clever in his response to some more private or embarrassing inquiries. Great place highly recommend it and the prices are competitive!

I still remember the first time I went in to this store 2 years ago. Really rude employees who just sat behind the counter and waited to be rang up. Now I go in everytime and I live the store happy. All employees are very helpful and funny. There has been a lot of positive changes this past year. High props to the new management. I would highly recommend this place.

Great store for all your needs you can’t get at Good Vibrations! Tommy was a great help.

It’s hard to find a shop where people will actually take the time to walk you through their products. Every time I come here the staff is very friendly. Any question I have, their manager Tyler is there to help out and he runs a very polite and helpful staff. Highly recommend this place!

Got harassed by the janitor here the other day for no reason… Real jerk he was!
Subpar store and rude staff. I would spend my money at another store that appreciates it’s customers. I know I will!

What can I say??? It’s a porn shop. You want some toys, dvds, porn mags, and you’re in San Mateo then this is the place in San Mateo to go to. It’s clean, so that’s always nice to know. They have those rooms in the back… you know what I’m talking about, I’m sure, and if you don’t then you should not be reading the reviews on this place. The staff is helpful… guess that’s a good thing, although I got the vibe that the dude was a little too eager to help. But to get down to it, you want some late night material, then this place is good for that.

Definately a run of the mill porn shop that could do some updating…
Rent Adult Videos, watch them in the viewing sections, Buy Videos, Adult Mags, Adult Oriented Gifts for someone of your choosing… Service there varies but do have to mention that when I was planning to buy something this gal that was working at the counter got a bit of a attitude/​tone that saying HOW HAVE YOU BEEN STANDING THERE?!? I would have barked right back but I nicely said I just walked up. I quietly thought to myself, boy PARANOID arent we?

I got some condoms here. When I got home I took a closer look at the box. To my dismay, the expiration date was March 2009. Note that I bought them in May 2010. Be safe out there and check the expiration date on your rubbers, fellas.

*walking around san mateo…
thinking to myself «what’s this store?»
Oh…it’s a shop peddling intimate paraphernalia for special minded adults. Who am I kidding, I instantly felt skeevy being in the dark store. But I forced myself to walk around and take a gander at what unique items to be had. Seemed rather typical offerings and unfortunately typical awkward ambiance permeated through the venue. Apparently one can watch videos in the side room. The peculiar things I saw… oddly I knew exactly who which item would be for.
NANI wax — Connie
Girls Gone Wild — Mikey and Colleen
Geishas Dvd, actually anything japanese — Tetsu and Jaye
Ron Jeremy Does Your Grandma dvd — Ron… aren’t you in Hawaii?
Book on How to be a Pimp and a Gentleman — Waltski
Long Strand of Big Beads — Serbelle
Playboy magazines — Ranz
…and other thangs.
Nothing really screamed my name so I nonchalantly left and chalked up to another weird experience in the day and the life of… me.
;D

=| Decent variety of toys, dvds…
=P have back rooms for special *ahem* viewings…
=) overall store seems very clean…
=) behind the counter guy not very talkative but thats cool, i didnt come in looking for a conversation. in fact it would be a little discomforting if he had… oh. there was a customer yelling loudly from the back and the clerk sprinted with a quickness to find out what was wrong. so if anything its comforting to know he does pay attention and will check if anyone needs help…
=[ prices! I can buy anything in here for 25−50% at any other sex shop…
final recommendation? if you happen to be in the smoke shop, gas station or at the jack in the box and have a sudden urge for novelty shopping that has to be quenched immediatly, go on in… otherwise just hold tight and try another spot…