TLC Car Wash

Now a «Soapy Joe’s» carwash (chain). They are updating the waiting room. Looks like they are trying hard to improve the attention to detail under new ownership. Sunday mornings are a great time to stop by — very few customers.

The exterior wash is decent as is the interior cleaning, but the customer service isn’t there really. I waited for a little while sitting in my car till someone came over and asked what wash i wanted. Everyone there seemed to be in a rush, and they weren’t closing for another 1.5 hours. They washed the car pretty well, it was really dirty and dusty before, the problem is the care it recieves after the wash. There was still small areas where the car hadn’t been dryed enough or where streaks where left behind (my guess would be using a towel that is too wet to dry it) They did a decent job on the interior vacuum, but didn’t vacuum under some areas that where pretty easy to get to and they didn’t really go under the seats at all either. The waiting area is weird, the area with the couch and tv just look so uninviting and the outside waiting area is small. It’s a little pricey too, their $ 15.99 car wash doesn’t come with an air freshner even, something that other places almost always include. I do like that their car wash doesn’t utilize any brushes that can damage or swirl the paint, and i like the fact that the car was done pretty quickly, but i’d rather they take a little more time and do it right.
Pros:
No machined brushes that touch your exterior
Actual washing is pretty thorough
Quick Service (A con maybe…)
Cons:
Decent car wash at best, not spotless in the end
No airfreshner in the $ 15.99 wash
Vacuuming is decent/​not thorough
Customer service is lacking
Waiting area is blah…
I’ll probably go back if i absolutely have to only because its a brushless wash and i see that they have coupons on their website, so i may give them another chance if i’m really in need of a wash and can’t find a better brushless wash around San Marcos.

Well I admit it was nearly 5 PM when we pulled up to the vacuum bay area. A guy rushed us to pull up as we were deciding which wash we wanted. No one said it was closing time but it was apparent after we paid and were waiting. The vacuuming was mediocre. I lifted all floor mats so they would get the mats and underneath. They didn’t, the back mat that I lifted was vacuumed underneath, the mat itself still had sand and grass all over it. What they did do, was charge 16.00 for a wash that was not too much better than a gas station drive thru-​type. So the end result was 5 guys in a hurry drying quickly and not getting any leftover dirty areas clean. And there were a few dirty areas. They were putting away benches as the car was being dried so I really think they should have just said they were closed and come back tomorrow if you want a decent job done. Totally disappointing, I gave them the 2 stars because it was closing time and I don’t know what you get mid day. Oh three more little things: They left the wipers on, which messed the window up so we had to call them back over. Put the keys with a fabric lanyard on the top of the wet tire for ‘safe keeping’ I guess, while they dried the car. That’s just kind of gross. Last they set the emergency brake. Glad I noticed before I got too far. That could be a standard practice but I haven’t had it happen anywhere else. I think next time I want this type of wash I’ll save my money and drive thru a $ 5 automated wash. My hope is that businesses like this read Unilocal also and strive to improve.

Qucik, friendly and they even have a couch with a big screen.
I will say not worth the money.
The car wash zipped through my car and i noticed a few spots missing. I usually only look at my car at a glance before I leave.
On top of that, my windows have a light film that shows their wiping. I think they don’t have exclusive window towels. I hate having half assed windows.
Time for me to break out the generic glass cleaner.

Great carwash! They were quick and thorough.

I was unimpressed by their customer service. The overall quality of my car wash was average. I will not be doing business with them any time soon.