REG Property Management Inc.

I have been renting from REG for 3 years now with my roommates. We are all local professionals renting a house. This company has always been efficient, informative and polite. Excellent customer service. I refuse to rent from any other company. Also they don’t hound us with unnecessary flyers, junk mail or notices. They also offer online payments which really helps since we all have very different schedules. I worked in property management for over 4 years. I recommend you try REG before anywhere else if you’re looking to escape the college atmosphere.

This property management company is horrible to deal with. I would advise any property owner to look for another management company, especially if you live out of the area. David Singer (owner) is nothing more than a dishonest and rude individual.

I have never dealt with a company as rude as the people who work at REG. The owner is extremely rude, condescending and a bully. He tries to intimidate you so you won’t bother him about anything. The staff follows right along behind him. They tried to keep our cleaning deposit when the place was spotless I will NEVER rent through them again and I suggest you find other companies who are respectful and helpful. That’s not REG!

I rented from REG for three years and had a good experience with their company. The receptionist that I always spoke with, Sheri, was polite and attentive (she is no longer there though). Amanda managed the property I lived in, and whenever there were issues she sent someone to help immediately. Their handyman Vern was always efficient and got maintenance issues resolved right away too. The only downfall was that the rental I lived in was overpriced and super tiny. That’s how it is living in SLO though. I find it odd that so many people have had terrible experiences with them. I was a college student when I rented from them and was always treated with respect. If I needed to, I would definitely rent from them again in the future.

I would not recommend renting through REG. Overall the service I received from them was very rude and not very thorough. When I moved in the apartment, it was supposed to be professionally cleaned; however, the apartment was very dirty and dusty post cleaning. It also was missing miscellaneous things from closets and bathrooms. When I contacted them about this issue they said I could contact the landlord but there was nothing else they could do.
Additionally they didn’t follow through with spraying for a bug infestation. We were also charged for maintenance that we were never informed about.
Some of my experience with REG was pleasant but overall I would not rent through them again.

AGREE with all of the other reviews, my only regret is I wished I read these reviews
prior to my son and his roommates signing a lease… Move in date today drove 3+ hrs,
went to pick up keys only to be told «bad news, carpets were not replaced like promised, do you have a check for me?» all in one breath by an unprofessional
man in the office, clearly he has not taken any «customer service» classes lately…
The worst part we arrived at the apartment to the most appalling, unsanitary and absolutely uninhabitable living environment… we are talking 6′ X 8′ motor oil spill on carpets„ sawdust everywhere, strange odors, holes in walls, missing door handles, «swastika» markings on patio fence and much more… I did make a phone call right away… and was transferred to the owner «David»,
his answer was «my suggestion don’t move in»…no sorry? no pro-​rated rent payment?
very professional :-)…well David unless all of the above are fixed by tomorrow as
promised…my husbands «legal team» will be knocking at your door… Listen all you needed to do was make a phone call stating the apartment is not ready… we would have been a much happier person… David also mentioned he will not be talking to me,
the parent and only to the students he rented too… but not the parent who signed a financial agreement? Understood… easier to scam the kids then the educated, professional parents. Enough said… do not use this property management firm!

Terrible company. Rude, disorganized, unprofessional. My son and his 4 roommates moved out at the end of the school year. They all pitched in for a professional cleaning company and I (one of the parents) volunteered to collect the keys, let the cleaners in, then turn in the keys after locking up. I returned all 4 keys and was told a «Security Deposit Request Statement» had to be filled out and turned in. OK, fortunately the four tenants all lived near each other so I scanned the blank document to my son who came up a few days later with the form filled out. I made a copy and he turned it in. The very next week, one of the other parents got a email and a voicemail saying only one key and no signed form was turned in. I contacted the company and they said they NEVER contact the parents. I faxed the signed document and sent emails to 3 different people. The other 3 tenants were never contacted. It seems that one cubicle has no clue what the other cubicle is doing and no contact records are kept so they don’t know who was called when. They couldn’t keep track of rent payments and sent eviction notices even when rent was paid. DOCUMENT MOVE IN CONDITION WITH PICTURES MAKE SOMEONE THERE SIGN FOR WHATEVER YOU TURN IN AND DOCUMENT MOVE OUT CONDITION. IF YOU HAVE IT PROFESSIONALLY CLEANED GET AND SAVE INVOICES. If possible, find a place not managed by this company.

Absolutely terrible company. They are disorganized, highly unprofessional, and extremely rude and demeaning to intelligent, responsible college students. I left SLO so I had to transfer my lease to someone else, and the process was worse than pulling teeth — it took WAY longer than it needed to on their end but they gave us ridiculous, arbitrary deadlines and also charged a $ 250 lease alteration fee even though there are only THREE documents that needed to be signed, one of which I had to write myself. Every single person that I’ve interacted with from REG has been equally bad at doing their job (as well as being a decent human being). Stay away from this disgusting company whatever you do, there are plenty of other rental companies in SLO that are kind, professional, helpful, and don’t try to take advantage of college students.

My family has always had excellent interactions with REG Property Management. We moved to SLO in 2005, and they helped us find a family-​friendly condo near a park. They were always quick to respond to any maintenance issues we had with prompt, professional tradesmen. When our first place made us move because they wanted to sell, REG quickly found us a great place in the same neighborhood. Just recently, we bought a house, and they not only were able to get us out of our lease so we didn’t have to double up on rent and mortgage, but when the charges for the repairs/​clean-​up came in lower than the estimates, they gave us the difference! We have always found the office people to be kind and helpful, and good with our children as well.

I WOULD GIVE A ZERO IF POSSIBLE!!! DO NOT RENT THROUGH THEM! If you do make sure to take a lot of pictures at move in and move out. Document everything that was wrong at move it, EVERYTHING! They WILL scam you out of all your deposit money. The owner is an arrogant jerk who will try to scam you! My roommate and I clean our apartment to the same condition as move in and they tried to take out $ 400 from our deposit, the new REG property I moved into was disgustingly dirty (dead spiders in the bath, trash left over, unidentifiable sticky substances and hair) so obviously they don’t clean every apartment in between tenants. I am guessing they get an estimate or fake invoice for cleaning so they can take out money from the deposit then pocket it. I disputed the charges and got a very arrogant letter from the property manager saying he is «troubled» by my claims and he believed the charges were accurate, but to make it as «fair» as possible he gave me half of my money back. If they try to pull the same thing when I move out of this place I will file a claim with the better business bureau and the California Department of Consumer Affairs.

I had just moved into an apartment, when I was awaken by a crack-​head meth addict who was blasting all kinds of crappy metal head music. I went to ask my new neighbor if he would turn down his music, only to find him passed out in his chair. The next morning I went back to REG and they refunded my money and offered to help me get into another place. Very understanding and apologetic. Thanks!

If I could give NO STARS, I would! What ever you do, steer clear of REG! David Singer has absolutely no people skills whatsoever. In fact, if the guy would just take some time to yank the stick out, he might enjoy life a little bit better and therefore run his company better. That being said, we rented from REG for a total of four years between two properties. In the last place, the roof leaked and we did as we were supposed to do and told them. They sent their guy out and he of course doesn’t fix it. It then leaks worse and it took them THREE MONTHS to get someone out to fix it! And only then because we sent a detailed letter complaining about the condition of the property. But it gets better. The place was full of mold, my five year old ended up in the ER as a result of the mold in that place, I myself had a cough for two solid months. What did REG say when we told them, «maybe it’s time you guys moved on»! In other words, don’t complain just pay! And the leaky roof? Well it leaked down the wall and across the floor where it pooled under our china cabinet and stained the carpet with mildew (and our cabinet I might add). The generous folks at REG then decided that that stained carpet was OUR FAULT and charged us $ 130 for their people to «repair» the carpet! In their minor defense, they did return a portion of that, only when we complained and even at that it took them three weeks to respond to a simple email. I used to think they didn’t really like students at REG but they also don’t like families. If you need a place to rent, for goodness sakes, find someone else to rent from! It’s so not worth the headache renting from REG! They are quick to come out when you’ve got a problem but they also won’t hesitate to charge you for the call if they see fit! They did that to us on an issue we had with a stove! And the headaches do not end there, it’s trying to get out and get your deposit back that they really get you!
AVOID AVOID AVOID!

after recently making the smartest choice i have made in my life. (that is, not renewing my lease with REG) I am pleased to say i will never have to deal with them again. They are by far the worst, most unorganized property management in all of San Luis Obispo. They hadn’t checked the dump of a place i was living in for over 5 years, however i was still required to pay a security deposit of 720 dollars to a total stranger, however after Reg decided that they wanted to rent the place out to a new group of students of the 3,600 we paid Reg kept 1,950! Unbelievable. I highly recommend steering clear of this trap. One star is VERY generous.

Impossible to deal with! Rude as hell. I had a million problems a few years ago while renting from them years ago. Now i’ve moved on and have been trying to rent a beautiful house in Valencia and the only thing keeping me from moving me in is REG… Im totally sure theyre just fucking with me–
I swear to GOD ya

Worst property management company in SLO. David Singer is not a nice person, and is impossible to deal with. Simple issues turn into nightmares, and he is quick to place blame on others and deny anything that is remotely his fault. I will never rent from REG again

David Singer (property manager) HATES college students. This property management company seems to have a vendetta out for young adults. As a renter I was treated with little or no respect on a constant basis. A friend’s house was flooded and they provided no assistance during the repairs and constantly put the blame on the tenant instead of the faulty plumbing.
Would highly recommend renting from the other various property management companies in SLO.