Poly Performance

Poly Performance is the bees knees when it comes to off road parts! I’ve built a handful of trucks and they always seem to have exactly what I need, in stock, and at a great price! Mike always takes the time to listen to what i’m trying to do (no matter how hair ball it may seem) and walk me through the different options to get the job done right! You can tell that these guys are passionate about off road and aren’t just pushing products they aren’t familiar with! Thanks for all of your hard work and dedication Poly Performance!

Exceeded my expectations. Outstanding customer service and technology support. Reciently purchased steering kit.

100% recommend anyone who is interested in upgrading a 4WD to check them out. I installed a steering kit on my TJ in which I purchased from them, The customer service, the tech support was absolutely the best.

I have used them a lot and they have always came though for me. Great service great products. I couldn’t ask for more.

These people are about the worst in the business to buy online from. My First suspension order was placed. I knew that I’d be «charged immediately since i used paypal».
I get an invoice. 3 days go by with no tracking.
I call and leave a message. I get a call back stating that it will be 2 – 3 weeks before the MFG ships it. OK. out of PP’s control. Fair enough. (but it would have been nice to be notified). I decide to wait and cross my fingers that it is 2 weeks instead of three.
2 weeks go by. no update. I call and ask to be refunded. I speak with someone and he asks why I am cancelling. I tell him that I need a suspension quickly at this point and I’ve found a comparable one in stock at another supplier.
He checks to make sure he can match the price. Also checks stock. States he can be competitor’s price by $ 17. Great. In stock too. Great. I go for it.
suspension shows up 4 days later. with only one rear shock.
I call. I’m then told that they will send me a return label or I can buy another shock. I’m in a serious time crunch now and not happy, but regardless of now paying more to buy from them than one of their competitors, I i relent and agree to buy it.
They agree to ship it 3 day. I request that they put a spanner wrench on the order too. (which i paid for as well).
3 days pass. I get a spanner wrench. I get no tracking for a shock. I get no update on the shock. I get nothing from them.
Now I’m cancelling my «shock order» and just getting it from someone else and I’ll have it in a day.
These folks are awful at communication and worse at customer service. There are plenty of other options to get aftermarket parts. There are other companies that are professional and communicate appropriately.
Suspension set ups are not cheap. One would think that a $ 1500 order would garner a tiny degree of appreciation from a vendor. That is not the case with PP. Go somewhere else if you have the option.
I based my comfort in buying from PP on Unilocal reviews in part, (granted other reviews on the net are scarce about them at best) and I figure that a review representative of general customer experience was warranted.

I have ordered a couple times through Poly. this time my bumper went missing by UPS. Wes at Poly has been great and even though this has been an issue, i know it will be handled.

These guys have a large selection of all kinds of off road equipment and parts.
I have been buying stuff from them for several years now and Thean always comes through. Thanks! keep up the good work.