Mission Storage

My things were safe but that is the only positive feedback I can give. Basically it’s a scam and they switch their rates based on who answers the phone. I had thought I was on automatic payment but apparently when you call and give your card information you must state this is not to just be put on file. If you don’t you will be charged over $ 30 in fees. I think it’s complete bs. Needless to say, I do not recommend.

Office hours says they open at 9, it’s almost noon and no one is here! We can get into the building because our access code is not working and they are not here to help.

The review from Mel V. is not a valid one. Contracts are written and are supposed to be read thoroughly before signing. It is very clear on the contract as to their policy about non prorated service and notification of vacation of unit. The storage facility is well keep, modern and very clean. I have seen no evidence of rodent problems or any other pest at the property. Sounds like a case of sour grapes. I would recommend Mission Storage Center on Duncan Ln to anyone looking for a safe and clean place to store their belongings.
Satisfied customer Mark S.

I was a continuous customer for over 6 years… Was never late for the rent – which was deducted automatically from my credit card on the 1^st of every month… On about the 2^nd day of the month, I gave them their «required 8 days notice» to vacate my units (after they had already – as expected– charged my credit card for the full month’s rent the day before)… After moving out I asked when I could expect the credit for my remaining prepaid month – minus the 9 days. They DECLINED to pro-​rate a return of the 3 weeks’ prepaid rent, referring to some minutiae in the «verbiage of your rental contract…» *WOW*… It would have cultivated incredible goodwill for them to return the unearned money, instead of relying on contractual small print, which only served to expose their penny-​pinching business philosophy… one more thing: tons of rat and mice crap in my belongings, and NO I did not bring them in with me! AVOID IF YOU CAN– the almighty dollar supersedes good business sense at Mission Storage. Other places will be more demonstrative in their customer appreciation, I am quite sure! PS what is the purpose of a required 8 day notice to vacate – the implication is that if satisfied the unearned rent would be returned– if no return of $$, why is there a required notification?