Best Marble & Granite Company

You get mixed reviews from me. Robert is good at presenting his company at first visit. Second visit seemed condescending like another reviewer, calling me «honey». He did get a sheet of Silestone for me that he told me was hard to obtain. He also pulled a very nice piece of black granite without all the sparkles.
Removing the previous tile was a big problem. there was no effort made to preserve the existing drywall – leaving big holes in the drywall. When I expressed my concern about this, I was told that either he (Robert) would fix it or his friend the tile specialist would make the repairs.
Now, I’m a realistic person, aware that no demolition can’t create some damage but the damage was beyond expected and closer to total disregard for what happens to the repair job needed after they leave.
Later, I decided not to tile but paint, Robert refused to repair the drywall damage saying that his workers don’t do that kind of work, (even though before he said he would fix the drywall holes).
I also asked about a discount or sharing the cost of repairs and he refused.

I needed (2) marble slabs for a kitchen remodel. I found Best Marble and Graniate to be extremely knowledegable. Robert was very helpful the minute we arrived. He pointed out the look I was going to achieve with what I was looking at and that was not the look I wanted. He gave me suggestions and we found two beautiful slabs. They made templates and had me come back to make sure they were capturing all the heavily veined areas that were important to me. The installers were prompt, professional and efficient. The job turned out better than I had anticipated. If you want experte help and advice and a job done without any stress; Best Granite and Marble is the company that can do this.

Looking to do some upgrades with marble work in my kitchen and bathroom. Called and spoke with Robert about my budget and he pleasantly gave me lots of information and options about marble and other surfaces. He was very down to earth and knowledgeable about every product. I ended up going to check out their showroom and was extremely pleased with their selection that fit within my price range. I set up an in-​home estimate and it’s just a matter of becoming decisive and narrowing it down to the perfect color… Highly recommended!

About 7 years ago, we purchased granite from Best Marble when we remodeled our large kitchen and bathroom. At the same time we remodeled our home, several of our friends were remodeling their own. Not only were my husband and I impressed and very happy with the service and quality work provided by Best Marble, but two of our friends could not believe how much better our granite installation turned out compared to their own.
Several years later, we hired Best Marble again when my parents remodeled their own kitchen. My parents’ contractor said Best Marble was the easiest and best company he had ever worked with.
Fast forward to October of 2014 when we purchased a new stove. Sadly, the new stove was literally ¹⁄₁₈^th of an inch wider than the place where our other stove sat. In a complete panic, I contacted Best Marble and spoke to the owner, Robert. He listened to my tale of woe and told me that he would send out one of his workers THAT SAME NIGHT to shave the granite for me so my new stove could be installed.
Sure enough, his worker came out to our home, took care of the issue in addition to helping us put in the new stove AND cleaned up the mess. We were then charged a simple $ 100. We couldn’t have been happier.
In the meantime, I have spoken to a couple of building contractors who have told me that they can’t believe Robert did that for us and only charged $ 100. One of those contractor’s called me up and asked for Best Marble’s phone number because he wants to send them business.
We have been very, VERY happy with Best Marble and highly recommend them… not only for their excellent customer service, but for the quality work they do. They also have a wonderful selection of granite.

This morning I called for marble countertop pricing & had the unfortunate pleasure of speaking with the estimator, Robert. Not only was he rude & sarcastic when I inquired about pricing, but he shocked me when he quickly became racist! He quoted me a price that I was surprised by. He said said «sounds like my pricing shocked you… well I’m not Chinese. Maybe you should try calling one of them.» I was stunned, told him he didn’t need to act like that & then hung up.
I called back 30 minutes later to speak with the owner to let him/​her know about my outrageous phone conversation with Robert. Well to my surprise, Robert is the owner! I told him I was disgusted by his comments (especially as the business owner!) & asked him, «how do you know I’m not Chinese?» He sarcastically apologized & followed up with a «little lady» voice — «would you like to call me again tomorrow to tell me how upset you are by my comments.» What? He then went on to say that he gets people calling all the time to low ball him so that’s why he acted the way he did. That’s a sad, pathetic excuse.
I never Unilocal,but this experience was so disgusting I felt I had to… So be warned, only call if you want to talk with a sarcastic, racist who clearly is so worn down by his business that he feels the need to put people & races down to make himself feel better.

Horrible service, very rude owner.
As soon as you walk in, you will find out this is one of the only marble companies, the the showroom is very messy and unorganized. The selection of the stones in the back very limited.
What a waste, there are so many beautiful granite and marble stores in San leandro and Oakland. They all definitely have better selection and great pricing than this outfit.
Don’t waste your time.

This review is actually from my dad, Ali K. Excellent service! Just finished remodeling my Roman style bathroom and I am extremely happy with quality of the work. I emailed the schematic details of the slab cuts to Robert, who promptly contacted me to resolve existing issues. Upon meeting him for the first time, I immediately noticed Robert is a perfectionist and that is why he stands behind his installation work. Finally, he displayed incredible patience when installing the access door, which required precision adjustments after the floor tile installation was completed. Thanks to Robert, Paulo and rest of the crew for the superb work. Job well done. –Ali K.

I am a project manager for a local commercial builder. We specialize in large apartment and condo projects. Best Marble has become one of our go to marble fabrication and installation subcontractor because they can deliver on schedule and leave a fine finished product at the end. That is not to say they don’t do residential and custom projects. Best recently fabricated and installed a custom kitchen in a upscale home for me. The edge design required a non standard ground edge and lamination. The final product was crisp and the matching of the veining through the lamination was some of the best work I have seen. I would recommend Best for your next project.

I was on my way to anther marble shop to finalize my decision on marble counters and decided to stop at Best Marble. So glad I did. My counters from Best Marble are
beautiful and the workmanship is excellent. The installer showed up on time and left without leaving a trace of dust behind. I will definitely return to Best Marble for my next project.

Just finished my first remodel project and was very pleased that my contractor recommended Best Marble. I found the staff to be very friendly and knowledgeable. My counters in my kitchen turned out beautiful. I’m definitely planning on using Best Marble again for my bathroom remodel.

Best Marble just finished installing a counter top on my outdoor BBQ (this is the 4^th job they’ve done for me) excellent work as usual. This was more of a custom job than the others; they were able to offer-​up great suggestions along with implementing our ideas and ultimately producing exactly what we had envisioned. Compliments on my BBQ continue to roll in, thanks Dwight and Robert!

I have working with Best Marble for the last two years and have done literally hundred of kitchens with Best Marble. There quality, pricing and attention to detail is why I keep bring them Business.

Wonderful service at fair prices. I went to Best Marble on a recommendation from my contractor and I’m extremely happy that I did. I’m a complete newbie — just finished my first ever remodeling project on my first ever house, and I needed a lot of (stupid) questions answered. Robert was extremely patient with me, helped me pick out a slab of stone that fit my kitchen, immediately re-​finished (I wanted a honed look as opposed to the usual glossy) samples samples of the stones I was interested in, and all around was a pleasure to deal with. When I had a concern over a minor installation detail, he got his installers out to my house again on a day’s notice and they made everything perfect. Highly recommended.

We had granite installed by Best Marble around 2005 and were pretty satisfied with the company and the results. However, in April, 2012 we wanted to match the existing counter tops with a 9 sq ft granite top. We left a pattern and a sample of the granite. The manager said he would call us when he had the matching granite and that it was a very popular color. We went back to the store several times and were told that we would be contacted with a price and the availability of the granite. No phone call. So last weekend we returned to the store and asked the manager why we hadn’t received a call, he responded with, (I didn’t know the ball was in my court). Well, I ask you then, who’s court was it in then?. After a short heated exchange we looked again (briefly) for a matching scrap piece when the manager called my wife (sweetheart) with a condescending tone. My wife responded to me, let’s leave. To this the manager responded, (Take your material and get the hell out). We were shocked at his response and left. That same day we found another granite company to complete the job within one week a mile from Best Marble in San Leandro. Obviosly, we will never go back nor will we ever recommend Best Marble of San Leandro to anyone.

So Robert took care of us by sending one of his incredible people to do the work. Ephraim was our granite guy. He is a very talented, responsible, reliable person. He did a beautiful job and I couldn’t be happier with my counter! Thank-​you!

prices are reasonable, but quality could be much better. we got a veined «granite» (note that construction granite isn’t actually geological granite, hate to burst your bubble) for our kitchen.
robert, the owner’s son said that they’d have to make a cut in the corner of an L shaped piece in order for it to not crack during transit. this is a load of b.s., i know because i’ve seen plenty of larger pieces transported without cracks. the real reason is that he didn’t want to put more than 2 guys on the job.
robert also said that he’d be able to perfectly match up the veins in the cut, but when the granite was installed the veins were off be about a half inch which just looks silly. had we known this was going to be the case we would have chosen to have the seam in a different spot or reconsidered even going with «best.» when we brought this up with robert he said it was an industry standard cut. again, b.s. i’ve worked in construction as a painter, electrician, tile-​setter and handyman so i know quality when i see it and i’ve seen plenty of granite countertops. «best» should be avoided.