Willow Glen Appliance Service

The tech was readily available, showed up a bit early and waited outside until the scheduled time, which was good!
He made the repair quickly at a very reasonable price and I would definitely use these folks again

Abe came out to my place of business to check my leaking washing machine, said it was an easy fix, the door boot needed replacing. This was on 10/​24, he told me he’d get back to me later that day with an update on if he had the part or needed to order it. I have since left 2 messages inquiring a status update and have yet to hear back from him. All I wanted to know was if the part had been ordered and that’s what he’s waiting on? I’ve decided to take myself out of limbo and call another appliance repair. Extremely disappointed with the lack of response.

Abe is really terrific! My washer went out and he had one over to me the same day. No down time. He also found us a freezer for our garage. Great service.
Steven M.

Abe was very accommodating of my schedule and arrived right within the window he gave me. My dryer wasn’t heating anymore, so he checked it and immediately diagnosed the problem. He replaced the part and had it working again less than a half hour after he walked in the door. Price was reasonable, and he was personable and friendly.

Washer suddenly ceased working! Why does this usually happen during the holidays?
My Plan: buy the part locally, as indicated by the code and save some $ by installing myself. Nobody has any in stock.
Plan B: order part online! Despite free shipping, nobody has one in stock so it will take 7 days at least.
Plan C: call the guy I’ve hired a few times before for other appliance repair. Success!
Abe was immediately responsive and even CARRIED THE PART IN STOCK ON HIS TRUCK! Ha! Way to go! That’s the way to run a business! He was familiar with the problem, the evolution of these type of HE washers and what other issues might come up. Nice.
I give him an A+ rating for customer service, Knowledge, skill and professionalism. No wonder he’s been in business for over 25 years. He’s good… really good!
Call him!

Our 10 year old Maytag Neptune finally gave up the ghost, so I called around to find a repair service. I received a recommendation from another repair service (highly rated Finnegan’s) to go to Willow Glen, as Abe, the proprietor, was expert in the type of machine I had. He certainly was, reviewed all the options and the costs, and decided on a refurbished machine. His service was prompt and knowledgeable, and the machine comes with a 6 month warranty, parts and labor. He delivered the machine, took the old one (which was a wreck), set it up and tested it. Excellent service, we shall see about the longevity of the refurbished machine.

Very nice, professional and good work. After using some other local company to diagnose the problem and then they wanted to over charge me, I called Willow Glen Appliance Service and they did the job at a much better price and did an excellent job.