The Container Store

Joy W helped me with my elf closet, custom sized it, helped me design it, helped enhance the design I had in mind and I was out of there in less 30 minutes. Best use of my time, recommend Joy for your closet space/​design.

I love the container store! So many great products to help get you organized. The staff is very friendly and helpful. You have the option to order online and then pick up in the front of the store which is very convenient. When you order online you are given your choice of times for pickup and they will notify you when your order is ready to go. If you have a large order they will bring it out to your car on a cart and load it up for you. When I had a large return to make, they came out to my car and unloaded it for me too.

My first time at the container store, free parking (no validation needed) off Santana Row. I needed some wide drawers for storage space inside closet. Really liked the platinum mesh drawers vs Closet maid wire kind (as items can drop down). Plus the elfa ones have a top available.
I was browsing around and was helped by Ruth who was very knowledgeable. I decided on 4 elfa drawer units with 5 shelves each. They were running a sale for 25% off. Decided to get them, they do take time to pull all items up to 2 hours 45 mins. Taking off 1 star for that. You would have to order online and then wait for order to be ready should you want to make only one trip down.
So decided to come back later, but they do have a loading zone out front that you can use. Call when you are close and give them your order number and car color/​description and they will bring items out and load them for you.
Ruth helped me configure my items, add accessories back stop, drawer guides, etc and ring me up. Items at expensive but you do get better quality. So you decide if it’s worth almost double.
You can sign up for their pop program for random coupons throughout the year. But don.‘t expect them to stack if they are running a 25% off or 30% off based on what the sales assistant said.
Installation is easy, they even have how to videos at
4 stars, good storage stuff and helpful staff.

You can find Any kind of container here. The store is very clean and we’ll organized.

Great selection, friendly service, dangerous place where I could spend a lot of money if I don’t control myself.

They have everything you could possibly need to physically organize your life. Plus their staff are super helpful and kind

I got a closet system done for my room and these guys are awesome. Specifically Rakee was really helpful. She took extra effort to go over the designs, show me options and ensure I was happy with what I was getting. I loved the experience in the store with her help.

I like how I could find everything I needed to redo my closet, and there are displays of how everything is suppose to fit together. I am a visual learner so that is definitely a plus for me. In addition, I like how they offer classes on weekends so customers have the opportunity to learn more about organizing. I am always looking for ways to improve my space.
However, when I go there in person I do expect to be greeted when I walk in. Also, when I ask a question to an employee I expect them to look at me, give me an answer, and show me where I can find the items I need instead of continuing to look down at their phone… Employees there are not being paid to check their text messages.

This place has gone downhill over the last several years.
They used to be friendly, well staffed and tidy.
Now they only have 3 employees working at a time who don’t even acknowledge you as you walk by them. I think one was on her phone instead. No one at the elfa design desk. A ladder was left in an aisle with no visual sales associate to be seen. There was also an unpacked box in the next aisle. The maintenance door was left wide open which leads to the docking area and freight elevator, which is dangerous. There were only a couple other customers in the store but there was still a line at the checkout as the checkout lady stood near another employee, whom was on a ladder, seemingly doing nothing.
It was shocking. As a former employee, I expected better. We all know the items are overpriced, but you expect a certain level of service with a smile at The Container Store.

If you know someone with OCD, refer them to this store. They can organize EVERYTHING in their life with these products.

***The Container Store is a good store to help keep yourself organized whether you are talking about clothes, kitchens or travel accessories; you can find a lot of can’t-believe-they-thought-of-it type stuff here that you probably never really needed but that can definitely make your life feel less cluttered or disorganized; prices, for the most part, are fairly reasonable here and this Container Store offers great selection***
Free parking is available via the Santana Row parking structure across the street.

My friend and I went here to look for stuff he may or may not need for his house. Spent a good 30 – 40 minutes here just browsing around. I just want to point out that I love their HUGE spaced elevators. it’s probably for shoppers who will be putting a lot of crap on their shopping carts or something. but regardless. I love how huge the elevator space is.
Found the pet food container section. I saw this super cute kitty food scoop… I was about to buy it but I don’t have a cat so I didn’t… maybe I should’ve and gave it as a gift to a fellow cat lover friend haha oh wells.
Fellow Unilocaler Michelle M. wrote that dogs are allowed in this place… major brownie points for this place: D I didn’t see any furry friends when I came here but I look forward to seeing cuteness.
Oh the staff here are friendly and a few very cute gentlemen working too: D

This place brings me so much zen… it is a haven for perfectionists like myself to submerge into a world of organization, order, and extensive inventory. Literally, this store has everything you could ever dream of to get your office or home organized. I am a huge advocate for having an organized home. It just makes sense! Less stress when you cant find something, easier to maintain… it is a lifestyle that I am thankful to live. When we were recently organizing our bathroom, we discovered a need for a few bins to put things into. The Container Store didn’t let us down… they had MANY options, and we walked out with exactly what we needed at an affordable price. Unbeatable!

PARKING: parking garage structure right across the entrance. Parking garage shows you how many spaces are left, AND it has lights above each parking spot so you can easily spot the blue lights for handicapped, green for open space, and red for spot taken.
OUTSIDE: nicely landscaped with plants and concrete is clean light colored, which was great for walking our dog around and he fertilized the flowers haha.
INSIDE: they allow dogs!!! So awesome! The floor is carpeted so I was surprised they allow dogs, but I’m not gonna complain about that! In mid-​November Christmas stuff is already everywhere. This store is so clean and organized (of course it better be considering it’s a container store!). Two stories you can take stairs or an elevator to go upstairs.
CHECKOUT: lots of registers. They offer «POP» which is like their frequent shopper program. We got a $ 15 gift card to spend in December for spending a certain amount.

I love their ideas of how to organize your home smart.
They carry almost everything you need for your home, lots’o choices and choices.
Price is high up there too. But you maybe able to get some gift cards for 10% off.

I love this store! I love them not only because it is an organized person’s dream, but because this particular store has great customer service. I was there last night just for a cork board, which I have looked in about a dozen different stores for. The Container Store had just the one I was looking for! Then my husband and I wandered over to the desks and saw the one we had bought many months ago. It was a desk on which we had some problems with the guides. A young man came over and asked if we needed help. When we told him how the gliders had problems, he went over and asked a manager if there was anything that could be done and then came back and told us to just bring that piece back. Awesome customer service!
Then my husband fell in love with the bungee office chair. Since we weren’t expecting to buy more than a cork board, we went online to see if there were any coupons. We found out that you can get 10% off if you shop online and pick up the items at the store. So of course we went on our smart phones and tried to order. There was a problem with using the web app on smart phones, so we trekked into the mall and into the Apple store to make our order. The order said we would have to pick up the next day– makes sense since it needs to go through a process and it was already 7 pm!
However, on our way back to the car, we decided to just pop in and see if there was a chance we could pick up our items and save us a trip back the next day. We met Ellen at the front, and she kindly explained why it usually has you pick up the next day. Then she said she would go gather our order since it wasn’t busy. She got it within 10 minutes, and we were off! And she was super friendly, not making me feel bad or anything for asking for an exception!
With such excellent customer service, especially on a Saturday, I will be back!

First and foremost, the staff at this store is simply amazing. Friendly, joyful, helpful, and dedicated to finding the right solution!
This was my first ever visit to a container store and I have walked away with the same sense of adventure and excitement as I do when leaving iKea.
This store contains everything you never knew you needed. The first floor is a lot like a showcase for full on products from baskets to storage containers to bathroom items.
If you visit the second floor, you will be greeted by an endless supply of containers. Every shape, size, and color you can imagine is here, and the staff Is good at getting really creative!
Lastly, the prices are awesome. Don’t get me wrong, you will find some high dollar fancy prices (which isn’t a bad thing if that’s what you want) but the majority of items are dirt cheap and readily available in massive quantities.
Did I mention free parking in the nearest parking garage!!!
I plan on coming back repeatedly now that I have been there once. Please do yourself a favor and just visit to see what they have and I am sure that you will want to come back!

The more time I spend at the Container Store, the more I want to come in. The staff is top-​notch in terms of service and friendliness and I’ve been impressed with every interaction. I’ve worked with many different folks in person, over the phone & via chat and the service experience is consistent every time.
I recently made my first Elfa custom closet system purchase and everyone has been so knowledgeable and helpful. I made several adjustments during the process and the team has been great about being flexible and communicating about the status of my order along the way.
I’ll definitely be back!

Judy & Thomas were super helpful today! I’m a Container Store newbie and it was nice to be approached and asked what I was looking to organize. Judy showed me a lot of useful options. Thomas did a wonderful job sealing the deal with the Pop program.
I immediately came home to assemble my investments (yes investments because their stuff is not cheap!) My kitchen feels oh so much more sane. Next project? The office and garage!
I will be back.

Wow! Great store for dorm or apartment shopping! There are cute little designs to how you would want to decorate your room! This store is like a mini IKEA, with so many containers that fit everything!
I like checking out the kitchen, laundry, and office areas. I found out that they also have a gift area too! Here you can find boxes for shipping and lots of BUBBLE WRAP! There are two stories so make sure you check out upstairs too! :)