R & S Kitchen

I don’t even want to spend too much time going into details about this place. He owes us hundreds of dollars in missing parts that we ended up purchasing else where and unfinished work. Bad granite cuts and un-​deliver promises.
Once you pay him he seem to just block your number.

I had a horrible experience with R&S kitchen. I paid to have a full kitchen and two bathrooms renovated.
The problems I had with R&S Kitchen are as follows:
–Work schedule was never met. The Lead had my keys for over a month. Overall project was never finished due to me firing R&S Kitchen.
–Big communication gaps with lead contractor after checks were written. At one time the contractor didn’t respond to calls, emails, or texts for five days. Another customer of R&S Kitchen actually showed up at my property looking for the lead. In addition the sub-​contractors at my home had not heard from the Lead contractor. This was VERY unsettling. The lead eventually showed up and his excuse was he was in jail due to no vehicle registration. This was scary because our kitchen was only about 40% done. He insisted he would be done with the kitchen in three days and this schedule was never met.
–I found a few kitchen cabinets that were installed cracked.
–Lead Contractor used metal hammer instead of special tools on 5% of the wood flooring install so some planks are chipped near the house entry door.
–R&S Kitchen used a table saw «inside» the home so saw dust is everywhere. This is after the beautiful flooring was installed.
–Floor Baseboard was cut wrong, edges were installed sloppy and heavily caulked.
–Lead contractor indicated baseboard was same color as ceiling and wouldn’t need to be painted. However, baseboard «needs» to be painted since it only has «primer» on it.
–Some new pre-​hung interior doors were installed crooked on the hinges.
–Door molding was measured and cut wrong resulting in huge gaps where the 90 degree cut should be almost seamless when painted. These big gaps were filled with caulking which looked sloppy. Lead Contractor blamed this on my walls being crooked.
–All of the projects demolition material was left in my backyard and never removed.
–Guest bathroom sink was used to clean paintbrushes resulting in a clogged sink.
–Guest bathroom toilet used by workers and «never» flushed.
–Master bathroom was demolished but never finished.
–One of five recessed lighting installed improperly resulting in it hanging from the ceiling.
Positives:
–95% of the actual flooring installed by the sub contractors was great.
–14″ skylight tube in the hallway looked great.
–Wall removal, drywall texture work, and paint were done well.
I do NOT recommend R&S Kitchen.

If I could give this company a negative star I would. We purchased a vanity with undermount sink, granite, and door pulls. Raymond So the owner delivered the items to our house to be installed later. When he handed my husband the granite it split in two pieces. He told us that it has happened before and that he would bbring us a new piece when he installed it. We set up a date to have him install it but he never told us what time. After texting, emailing and calling with no response we were very upset. It was to be installed Saturday and I got a call from him on Monday stating he was so sorry that he was in jail over the weekend and just wanted to make sure we were happy. He then said it would be installed tuesday or wednesday I felt bad for him and said ok please he told me he could show me proof he was in jail. He told me that he would call me that night to set up a time. Of course no call or response. At 10pm that night I got a text that he couldn’t come Tuesday but could come Wednesday which didn’t work for us I told him I needed it in Tuesday and he said he’d do his best. Well today is Thursday and my vanity still isn’t installed I don’t have my grante and he wont answer my calls or texts. The only time he answered was by mistake and I could hear him talking in the background. So I can’t say enough DON’T USE THIS COMPANY. Now I have no counter top for my vanity and I have company coming tomorrow. I wish I would have read the other persons review before going with this company. Which isn’t even licenced and has 3 compliant with the BBB in the last 12 months which he has ignored. So if you need a new kitchen or bathroom find a company that won’t rip you off like he did to us.