R & J Landscaping

Great job by R & J. They showed up on time and on a mission. Cut the tree put it in piles and blew off the area after all was raked up. Will definitely send them more people their way. They even cleaned up the neighbors yard as like in Boy Scouts leave no trace! Leave it better than you found it.

Randy and his team has worked on our yard for years, not only providing meticulous monthly maintenance but also doing large scale projects in both our front and back yards. I have been incredibly impressed with the level of service, professionalism, and communication. They have ALWAYS exceeded our expectations, and they deliver their projects within the time frame and expectations that they set for each. I have not experienced anything such as noted in these negative Unilocal reviews, and (working in the marketing field for over 20 years) I wonder if those reviews are being posted by competing landscape companies or someone who has a grudge against this amazing company. I find it interesting that Unilocal is «hiding» four stellar reviews at the bottom of R&J’s ratings as well. If you are considering a landscape project or monthly maintenance, I highly recommend that R&J be at the top of your list for consideration.

Randy’s men did a retaining wall for me July of this year. I was not happy with the job at the time, and am still unhappy with the workmanship. However, I opted not to have them redo because I was concerned that they would mess up even more. I just spoke to Randy this evening about another matter I beleive connected to the job. Let me warn you — RANDY IS A TALKER — beware!!!

What Daniel C. Said. You guys might be great. I’m sure you are since you’re so busy but you might want to think about customer service.

R&J Landscaping probably does do a superb job but I cannot say much about their work because they were a now show. I can understand that a good company can be overwhelmed with work request. It would be better if they told me no up front or set the expectation properly up front. It’s just not professional to setup an appointment, confirm and cancel the cancelation last minute. But stuff happens right? I asked to reschedule but was I was told that they are too busy to take on any more customers.
I wish R&J Landscaping all the best.

R and J Landscaping has been doing gardening and related work at our home for many years. In all that time, we have never encountered the problems mentioned by several previous posters. In fact, we have found R and J to be very responsive to our needs, providing excellent work and at a reasonable price. They have bent over backwards each time they have done work to be sure we were completely satisfied.
In short, we think R and J Landscaping is great and would recommend them highly.

R&J Landscaping probably does do a good job but we can’t rate them because they missed two, scheduled appointments to bid on our project. Both times I had to take off of work to meet at the confirmed, scheduled time, and both times Randy never showed, called, or emailed. I checked the appointment emails and our addresses (physical and email) and phone numbers were clearly present. Apparently the 2015 Best Landscaping award doesn’t take into consideration communication with the customer.

I’d give no stars if possible. Communication is key to me so I’ve emphasized that when hiring Randy’s team and he talked a lot about communication. After 5 months of service, it’s essentially non-​existent to a point where the company cannot even fix the mistakes on their own invoices after the customer contacts them numerous times about it. I’ve explored several ways of communication with them and, to a quick email, I’d sometimes get a response in 2 weeks and there was always an excuse for the delay (family, sick, etc). I’ve switched to bi-​weekly maintenance for the winter and the team is starting to skip weeks when maintenance is due without any notice. When at the property, the team spends a lot of time leaf-​blowing, which may not be all that necessary. I’d rather they spend time pulling weeds or other specific items that were discussed upon hire in-​person and noted in follow-​up emails. I’ve tried to test the team by not cleaning or cutting something as obvious as dead plants in hanging baskets — 2 visits go by and I’m the one who ends up doing the 5 minute task. This is just one example of a glaring, obvious item for the gardening team to take care of, since it’s in a visible spot and looks very ugly, plus, this is something we’ve talked about in person and, again, via email that was ignored. I also wasn’t sure if the team sprays fruit trees or fertilizes them if I provide the materials and asked for a referral for an arborist — those questions were ignored.

These guys are great! My yard always makes me smile after they come in and mow, trim, feed, etc. They have been around the Bay Area for a long time, and from what I can see on their website they have a lot of bigger projects that look really cool, too. Check ‘em out! It’s well worth their reasonable monthly cost!