Nguyen’s Auto Services

This is my number one spot to get my car fixed! I have a 2007 Toyota Camry and when it breaks down I bring it here and with very reasonable pricing they get it fixed quickly and efficiently.
We have serviced over 3 different cars here and he has always done a great job. Highly recommend you come here before you spend tons of money at a dealership. He can do everything they can do and mnore.

All the big projects like timing belts and areas where it needs special equipment, I just take it to Nguyen’s Auto or Tough Auto as it is called. He even has a body shop, smog shop, and leather seat repair all in one. The prices are very decent compared to outsiders and who know if they’ll do a good job or not. Otherwise, I always take it to him if something happens to the car or truck at home.

I brought my Lexus in from a hit and run accident and they took care of me and matched my PEARL WHITE paint to perfection, made me so happy, honest work and will always work with u, great team and great people

Awesome service great price. This is the place to go if you need to get your Lexus or any car fixed.
I went to get my Lexus tuned up at Lexus of Steven’s Creek’s service department and of course they found other things that were broken on my vehicle. Lexus’ service representative told me, that Lexus needed to resurface my brakes and replace my struts. The estimate for the job was close to $ 1600. I chuckled on the phone, and told the rep that I had another guy to take care of that for me.
I called up Nguyen’s about my situation and his estimate was far less than that of Lexus, even with OEM parts. I dropped off my car and he told me that he might to be done with my car till Friday (it was a Tuesday), but he would try his best to get it done the next day. The following day he calls me up and tells me that my vehicle was ready for pick up. He even showed me the parts he replaced and the OEM box that held the new parts, which is a great sign of an honest mechanic.
Over all Nguyen’s is honest and a great mechanic shop and highly recommended.

Nguyen is the best guy to work on my cars. I’ve been going to his shop since 2004. He will always get it done better, faster, and for less money than anyone else! After crap experiences at Precision Tune and a couple other shops (was close to them, unfortunately) will tow to Nguyen no matter how far!

Came here to have the brake pad replaced for my Sienna rear wheels. Someone gave me an estimate of $ 180. I paid $ 120 here.
I also had a sagging door which cannot close properly. Someone else want to charge me $ 250 to fix that. I paid $ 100 here.
Not sure if I can get a better price somewhere else, but I am happy. This is my second time here. Last time I came for an oil change, and paid $ 30

I will never ever give a star to this place (had to choose the star to be able to post this review… I GIVE ZERO STARS TO THIS PLACE!!!)
Ladies, be careful!!!
The owner starts being «nice» to you, making fun that you are a woman, have no experience about cars and taking advantage by charging you a lot. If you start protecting yourself even by showing that you know something about cars… next time you go in he refuses to help you, in a VERY humiliating way!
Ladies, be careful!!!

I brought my MR2 in so he can fix the smog. (paperwork issue) He thought it was a cat and replaced it for $ 180. It was a rather reasonable price for me since a new cat from Kragen is about the same price. He called a smog shop and told me to go there in Alum Rock. Did the test, fail, the results were the same brought it back to him. (not sure what he did but i had an NOx problem) Charged me $ 40 but only takes it if the car passes and it did this time.
He did some tests (not sure what, probably just a drive around the block) and told me that the car was rather in a good condition. Gave me some advices about the car and where I can get some paint to repaint my car and sent me home. I thought it was rather considerate for him to do so. He thought that I was rather too young to be obsessed in such an old car. He told me if it breaks down, then bring it back there and he’ll fix it until it is not worth it anymore. Which is again, very considerate. He really understands my point of view toward the car and my interest in it. He even defended me against his mechanic and his «if he likes it, it doesn’t matter if it’s worth nothing.»
Nguyen’s shop is rather small and always filled with cars. (when I comes anyway) He has a few mechanics, like some other people have said, about 4. His brother, one mexican guy, one older asian guy, and another asian guy… there is also a really old vietnamese guy when the shop is close. He is there to return cars I assume. Nguyen seems to be very busy though, very busy. So I guess you can feel a bit… annoyed??? as if he doesnt give you enough attention
Anyway, good mechanic, good shop, fast, cheap and great customer service… My rate would be 4 ½ but. that doesnt exist…

Nguyen charged $ 50 for labor replacing front break pads and resurface the rotor. I bought the pads from dealer for $ 63 tax included.
When talking to him about replacing timing belt, water pump and other belts, he is not clear to me why using «dealer’s parts» only $ 50 more than using non-​dealer, other OEM parts. I’m not sure I’ll go with him on the T-​belt.
Overall, he’s fair and quick. But I’m looking for some small shops that owner works on the car himself. Nguyen has 4 mechanist working for him.

Very honest, it’s hard to find a mechanic that you can say that about. Very Reasonably priced. I would definitely recommend and have to friends and co-​workers all with positive feedback.

Very Friendly Honest Service.
Very reasonably priced.
This is the only mechanic I have used that often charges less than his estimate.
I have had a Honda, BMW, and Volvo worked on here, all with excellent results.
I recommend without reservation!

I don’t know much about cars. But what I do know is that before my car got smogged at Nguyens it was running pretty shitty.
So here’s the story. My dad had been nagging me to drop my car off so he can get it smogged but I was always busy with school. When I finally did. He brought my 95 Audi A6 in. Decided to replace my breaks and some other shit I don’t know about. Anyway, I got my car back yesterday and that embarassing rattling noise is gone, and it runs SOOOO smooth. Like I feel like i’m driving on clouds or something. Hahaha. Anyway just wanted to say thanks to whoever fixed my baaaby! (:

He was reccomended by my friend who gets his beemer fixed there.
Called & talked to him over the phone, every time I mentioned my 350 z. he kept saying «what nissan what? altima? A what? What? An altima right? hat I’m busy just bring it in.» Asked for the price since my friend said 100. His reply «around 100, I don’t know just bring it in» okaay?
3:30 I arrive with my car. He looks up, looks at my car and says: uuuuuuhhh I’m busy I can’t do it.
Point is, he told me to come. He didn’t know what a 350 is. He looked at my car w/​fear and looked like he didn’t wanna fxck with my car. Its fine, I can pay 180 and go to my original nissan specialist. Never agin would I come here.
Waste of my time! You wasted my life.
OMG my friend just called him & asked him what his problem is for bringing a customer and turning us away.
His reply: oh, she asked too many questions. People like that are going to come back and complain.
Hmmpoh bitch please, I just wanted to know if you could fix the back brakes on my 350: YOU SIR„ were the one asking me a million times if I had an altima. And no! Its a red nissan 350z. Google image that asshole!
Any other 350 owners don’t bring it here please go to a&j nissan specialist in san jose.

Nguyen’s the man! I go to his Laurelwood shop in Santa Clara and this one anytime I need something worked on on my car. Like the previous Unilocaler, I had an MR2 that had some issues with it. Definite pain in the butt car to work on. Nguyen is the man working on this car! Since the MR, I’ve also brought in a BMW 528 and an Integra, both worked on by Nguyen! He does everything and does quality work! He’s also a master mechanic! So if you’ve got a problem, bring it to Nguyen. If he can’t fix it, it probably can’t be fixed.