McCoy Tile & Design

Never actually got to use Andy for any actual work because he declined to take our project. Let me tell you what happened. I called him early in the week and told him about our small back splash tile job. I was very clear with him that it wasn’t a big area and gave him all the specs including where I bought the tile so he could call and learn more about it. He said he needed to know more about the tile to see how to lay it. He then provides me with a preliminary quote over the phone and we make an appointment for him to come out and do an official quote. After meeting us, he raises his price, to which we told him we got a quote from another person for a lot less. I’m not sure if that offended him, and we weren’t trying to but he then said he could bring the price down to what he offered initially over the phone if we paid in cash. We then asked him to provide a written quote and that we’d get back to him with a decision. Never got the quote, so I texted him and never got a response, so I ended up calling him. When I finally spoke to him, he said he did «some math» and that the price he quoted in person was too low and that it «just wasn’t going to work out». WTH? How unprofessional can you be? Also, if you have been laying tile for 15 years, like he claims, then wouldn’t you know what your rates are by now and not just misquote people then retract it three days later? It really just makes me question his integrity and seems like he makes up prices as he goes and does not care about honoring his word. And for what ever reason he decided our project wasn’t worth his time, you should probably take your business elsewhere because this guy clearly isn’t hurting and doesn’t need your new business either.

McCoy Tile and Design did a great job on several different jobs for me, my family, and friends. Bathrooms, kitchens, porches alike — McCoy Tile and Design does A+ work. I would rate them 10 out of 10 and highly recommend them.