dr luu is a fraud!!! dont let his nice attitude fool you. he will do services that he says are complimentary and then you’ll get a bill a month later stating that you were charged. his pricing is ridiculous! do not come here!!! i just opened my dental bill(i have an amazing dental plan. i have never paid out of pocket for the work i get done) and i have two separate bills from this crook. one for $ 300 and the other for $ 285. wtf? i am beyond pissed off. i’m warning you folks, stay away.
June L.
Place rating: 3 San Jose, CA
I agree with Susan B. 110 percent about Dr. Luu. I give Dr. Michael Luu«5STARS» I found him caring and patient. He does goes over the x-rays thoroughly with you. He is honest and gives an easy to understand explanation as well as showing you what he finds. It’s nice to know that there are dentists you can trust not to sell you services you do not require. I don’t know if the front desk and assistants are the same when Susan B. was there. Usually when I receive poor customer service from the person who is «the Face of the practice» I leave immediately. The appearance they gave was that they didn’t get enough sleep, were bored or possible both. That’s why I gave only 3 stars. I wish you the best Dr. Luu.
Susan B.
Place rating: 5 San Jose, CA
I miss this excellent level of care. I only wish I had a dentist like this near LA! He is extremely calming, patient and careful. He’ll thoroughly go over the x-rays with you and what you should watch out for in the future. One quality I really appreciate about him that dentists today usually don’t have is that he’s honest and doesn’t try to sell you services you don’t need. The office is extremely efficient, clean and calming — you’re in & out fast with no problems. The front staff is very friendly and professional. I can’t say enough wonderful things about this office. The TV screen in the ceiling doesn’t hurt either!!!