Labcorp

I’ve been to numerous Labcorps and this place is far below standards. They are UNPROFESSIONAL and utilizes UNSAFE practice. I had an appointment on Dec 15 for my first prenatal lab work and they missed most of my tests because they did not check the complete doctor’s orders. Here’s how my visit went: I walk in to an empty waiting room and signed in, greeted the healthcare staff but they were both frowning. Then an elderly gentleman came in looking a little lost. He walked up to the receptionist and she rudely yelled at him, «SIT DOWN!» Wow… Instead she calls me up to get more information. I admit, I was a little scared of her now. Then they called me in, sat me down (no conversation or say anything to me), just drew a tube of blood and told me I can go. I work in healthcare and noticed she neglected many important steps. She did not verify my name or my birth date, she did not tell me what tests she was drawing. She did not print the stickers prior nor did she check the computer to verify my information and check the proper orders, which should all be standard practice.
I felt a little uneasy so as she was walking off I told her these are my prenatal labs and asked if they will be ready at my next’s doctor’s visit hoping she will sense the importance but apparently she didn’t care. She said to me with attitude, «They will take a while, it’ll be at least a couple weeks.» And walks off before I can ask more questions, specifically what was drawn. In the meantime, I hope she knew what she was doing and it will turn out fine…
It’s been a month and we never got the results. It took another 2 weeks of investigating to track down what happened because they were not able to find my name in their system. We finally got the answer that they did not check the computer and this labcorp office actually blamed me, the patient, for not telling them that they should be checking the orders on the computer. Wow… people do your job right! It’s not that hard!
Then it was time for my 2^nd prenatal labs so I went to a different labcorp, which did everything the right way. They were very professional, double checked my name and birthday twice, during registration and at the time of the draw. They had the computer open to verify everything again and printed the labels in front of me, explained to me how many tubes and what tests I am getting. AND they noticed that there were previous orders from my doctor in the computer system that were not done. I am reassured that there are still good trusted hardworking labcorp staff out there. Unlike the ones on 2100 Forest Ave.
Due to their mistake, I missed my time frame to get an accurate baseline of my prenatal labs.

The front desk, cashier, and the person who did the blood work, was the same guy. And he’s by far the most unfriendly medical worker I have ever encountered. He got pretty unhappy when I asked for any discount since the lab work was not covered by our insurance. He was also very pushy and said: you want to do it or not? we’ve got other patients waiting. We will definitely avoid here next time.

At Suite 111 Both receptionist where moody so unpersonal, not even a hello. However I was in and out very fast, guess that’s their way of getting patients in and out!

Not very friendly staff. Hurt a little more than normal. When i got home and removed the bandage, I had a large bruise.

I have been to a few LabCorp locations, but this one is by far the best.
I went in around 11am, with an appointment, on a Wednesday. The staff was extremely nice, blood draw was super quick and painless.
Always a good experience at this particular location.

Vanda is great, quick and caring. Great location and it isn’t a busy place

Because my doctor likes to do a lot of blood work, I dropped in here two days in a row on a Monday and Tuesday morning for two separate draws. I didn’t have an appointment either time.
Based on prior reviews, I was prepared to wait a long time. But on both days I was happily surprised at how quickly I got in and out.
Vonda was managing the front desk intake as well as drawing the blood. It seems like it’s a bit much for one person to manage, but she said she did it on a regular basis. She was excellent. I didn’t have any bruising on my arm either time. She’s not real talkative, but that’s part of the reason she’s able to help keep up with the constant flow of people coming in.
The décor is somewhat dismal and clinical like most doctor’s offices or vampire homes. With some music, plants and some good feng shui design, they could really make this a more spa-​like pleasant experience overall.
If I have to do blood work again, I’ll likely choose this location.
Because I didn’t find any bike racks nearby, I had to lock up to a utility line just outside their door. It’s ironic how most «health» providers don’t do much at all to support good health!

When you read a review of an overall lab. Note the date of the lab. The technician that probably did the horrible job… my guess is they don’t work there anymore. I get blood work every month for various issues. I get general blood work at this lab. I lived in the area for over 14 years and even had a dermatologist in the building. Didn’t know they existed. Two blood draws with no issues. I am squeamish and always hate getting blood draws. My body will go into shock if you try to sneak the blood draw in. The lab tech was great. The blood draw was painless. DRINK WATER. Moving a needle around means the veins were too small or the idiot you got missed. I will be going back to this location again. Going to Quest is hit or miss. I didn’t have to wait long. There was no one there and yes, make an appointment. Try Quest on a walk in basis? Good luck with that, its always a long wait. Billing? the $ 50 is optional. You will get billed either way. So go for broke and wait for the full bill instead of the $ 50 advanced payment.

First, the good. They are really nice and friendly. And, I was in and out quickly.
Now, the bad. My arm is basically mangled. The woman who drew my blood, just two vials, apparently created mush out of my arm in the process. I’m squeamish, so didn’t watch what she was doing. All I knew is that it hurt WAY more than a blood draw should hurt. She was moving the needle all over the place in there and it really hurt. I iced it when I got home. Now, two days later, I have a huge lump and several inches of black and blue. I will never go to this location again.

I got my blood work done here today. I was in and out within less then 10 minutes. The guy who drew my blood was good and fast. My veins are hard to find but he didn’t seem to have any problems finding my veins on the first try. If I need more blood work I will coming back here for sure.

I would recommend you to ask your doctor to send you to a different lab (such as quest). LabCorp in my experience are thieves and they do not get the job done right. went there once for a standard pregnancy test. when I got the bill I saw they were trying to charge me 3000+ for a test that was not requested: an ashkenazi jew carrier something or another. I felt very discriminated! I called to complain about it and they did an adjustment on the bill that only took off 400. WHAT!!! and this was just the beginning. they messed up on my HIV test so my doctor sent me to get it redone. I got a bill for that to, when I called to ask why I was charged for a test they messed up in the first place they simply said: «it was a different test», I asked which one and why was it performed when the doctor clearly told me that that was the only test I needed redone. the person on the phone said: «Mam, you are responsible for all invoices».
Do NOT go to this company! they have terrible service and are just thieves!
PS — I got a collections warning letter from them after only 3 weeks of receiving the first invoice (!!!)

I was in and out within 10 minutes. The front desk guy was very nice, processed my papers and didn’t take long to find the right vein to poke.
Note, the place is a little hard to find as there aren’t any prominent signs and the street has a confusing turn off. Essentially, it’s right off of Taylor/​Forest Avenue in one of the business suites.

Had a great experience today. The boy has his blood drawn every few months. This is the only place i’ve found to be gentle and patient with children and I make it a point to tell them so everytime I visit, I think that kinda helps difuse the negativity with these people.
We walked in approx 2’ish and the place was empty. The gals behind the reception area must have been bored outta their minds because they greeted us with such enthusiasm.
We waited about 3 min and were called into a room. The gal drawing blood even went as far as striking up a conversation with me! I’m thinking, «wow! the planets must be aligned today»

My first time to use this lab and definitely my last one too. I did my labwork last week and waited for a long time at this location. The asian short lady that helped me was so slow… slow in data entry and also she managed to answer the phone and chat with the caller for a good 14 minutes. No professionalism on her part. I have done my labwork @ 2505 Samaritan with no problems.
Folks, do not go this lab. She’s taking her time …

This place is a poorly run operation. They asked for a credit card at the time of blood draw and made me sign that if there is $ 50 or less due after insurance coverage, the credit card will be charged. They have wasted paper, time and money sending notices for $ 4.95 and are now threatening collection. I will deal with this lousy operation once they send a collection notice. Stay away from this lab. There are many other better labs anywhere you are in the bay area. I wish I could give them a zero star.

What can I say, it isn’t supposed to be a pleasant experience to get your blood drawn or having to pee in a cup. The staff are meh nothing to write home about it would be nice if they were at least a little bit friendlier when you know… sticking a damn needle in your veins.
Also if you have a time sensitive test make you sure you make an appointment because they will take their sweet ass time even if you do tell them that you have a time sensitive test.

The first time I came here, some short-​haired Asian lady spent very little time feeling for anything. When she found the vein, she jostled the needle under the skin and lost the vessel. Then she started to swerve the needle this way and that searching for it under my skin. Fine, people do that all the time — except people are more careful and do it in a less painful way.
The only reason why I resorted to this clinic a second time was that I had one bar of gas in my car.
I sympathize with anyone who has to draw my blood. I’m a little tiny girl with little tiny blood vessels, and everyone will have this worried facial expression as they try to figure out how to stick me. Usually with a little encouragement, that certified individual spends enough time to narrow down their options BEFORE they poke and they are successful on the first try. I would rather you spend 10 minutes looking for my vein on the outside before poking me at all. At least I know you’re concentrating. –_​–
With GREAT dismay, the same lady was manning the front desk on my second visit, and she appeared to be the only employee present. She felt for my vein for 10 seconds. I was worried given my previous experience with her, and how hasty she seemed. She might as well have not used the tourniquet. Before she poked me, I felt compelled to reveal to her, «Hey! I have tiny veins just to forewarn you. People usually find the vein HERE on this spot.» I pointed to the spot, which already has slight scarring because everyone pokes me there.
What does she do? She pokes me AWAY from that spot. Then she can’t find the vein because she only spent 10 seconds looking for it beforehand, so she searches underneath my skin. I can see the surface of my skin raising as she darts the needle first at a greater angle and then more towards my epidermis. It starts to hurt. I give her a sour expression. So she pulls out, and attempts to go to my other arm which is even more difficult and no one ever finds the vein there. I say with a tone that seems to question her skill, «People find the vein more over here *pointing AGAIN to the spot I told her about before*»
So then she decides to listen and finally gets the blood, she starts to relax and doesn’t pay attention to the needle. It starts to slip out. She loses the blood flow from now on. She continues to search. She accuses me of not drinking water beforehand, and so that’s why she struggles so hard with my veins. I give her two vials of blood by way of drops, and it is the longest and most awkward experience sitting there with her.
I’m pretty sure she’s a phlebotomist. But even if she isn’t, her job is to know how to locate a vein and draw blood. I didn’t appreciate how impatient she was, how rude and presumptuous she was, and how incredibly unskilled she is at drawing blood. No consideration for potentially hurting you. No apologies for having hurt you. No apologies for not listening to you! And then she blames it on me cause I didn’t drink water. I gave her the MOST instruction compared to everyone else who draws my blood, and she struggled the most. She did all of this while keeping up with a snobby attitude that she was good at her job. God forbid I’m afraid of needles. DO NOT GO TO THIS LOCATION. Very unprofessional.

I went in for a routine blood draw on Tuesday. I’m healthy, not obese, not a ‘hard stick’ by any means and I don’t take any blood thinners. The tech missed completely on my right arm. Then she tried the left. Although she succeeded in getting blood, it’s now 72 hrs after the draw, my arm is still sore, and since Wednesday afternoon I’ve had a HUGE bruise involving part of my upper arm and half my forearm.
I’m guessing she went right through my vein and that it continued to leak into the tissues around the vessel after the blood was drawn.
Not going back there again.

I don’t know what everyone is complaining about. I’ve come here twice and never had any rude service. Best location for the 3 hour glucose test. There’s a sofa in the back and they open at 7 so you don’t have to starve for too long. The ladies here have been very nice both times I’ve been here

At first, I sat wide eyed in the waiting room observing the workers and the patients. I HAD to get some blood work done and had fasted the night before. No way I was getting out of this one.
The front desk assistants were actually rude and annoying. Huffing and puffing and not really directing patients properly.
There is a cause and effect in every situation dear Unilocalers. After being sent to a room for my blood work, the SAME front desk assistant started to get the needles ready. I kind of freaked out but stopped to ask the lady if she was a certified medical assistant. She said she was in fact certified and they were running short on staff for months. Hard times for Labcorp. The blood work techs double as front desk receptionists.
NOW I understand why everyone in there is so annoyed and agitated. I sympathize so I am awarding 3 stars. I was in and out in about 20 minutes and actually got the medical tech to loosen up and smile.