They were very nice and easy to work with when we got our engagement/wedding ring 5 years ago. Went back this year for our eternity band after 5 years. The lady was nice and service professional. Would come back if I needed any other jewelry.
Steven H.
Place rating: 5 San Jose, CA
Great prices, service, and selection! I know there are tons of other Jewelry stores inside Grand Century but this one has very knowledgeable stuff and very competitive prices. I’ve even had a ring re-sized and it came out as good as new.
Tammy c.
Place rating: 1 Hayward, CA
I would give this place zero stars if that were an option. Unfortunately the minimum is 1 star, which is a huge compliment for them. My sister and I ventured to San Jose to get her wedding ring resized. First off, I would like to comment on the interior of this place. It is horrendous! Very dirty and very unprofessional. When we stepped insde, instead of being polite and greeting us, we were snide upon(probably due to the fact that we look quite young) and they did not even tried to help or be accommodating. My sister had to wait over two hours to have her diamond setting lowered. Two days later her diamond popped out of its setting. She took time out of her day to come back to this horrid place, instead of helping her out they turned her out. The owner said it was not THEIR fault that the diamond came loose(even though it was their technician’s work!) and that they will not help her because she did not buy the diamond or the setting from them. They also said that if she purchased a new diamond then they will gradly provide her with the services to fix her problem. THENERVE of this place!!! Not only did she paid the technician handsomely, she also gave him a generous 40% tip. I DONOT reccommend this place to anyone!!! Ladies and gentlemen, please look else where for your jewelry needs!!!
Laura F.
Place rating: 4 San Francisco, CA
18K and 24K Asian gold! Great prices, but you have to haggle for it. Don’t pay the price on the tag ever! Some people like to bargain but most don’t due to the fact that you don’t have to haggle at the grocery store or at Nordies, but here it is how things are done. So don’t be shy to go 50% off the price and start from there! Good quality and unique items! Pendants, chains, rings, bracelets, and earrings. They have the cute little baby bracelets for good luck and health here!