Kaiser Permanente Medical Center

I have been a Kaiser member for 19 years and am pleased with the service receive at the medical center. You can contact your doctor via secure messaging if you have questions, your doctor can electronically send lab requests e.g. for a cholesterol screen or a urine test, you just have to go to the lab and your paperwork is already waiting for you.
The only nit is the after hours clinic which was very good for those people that wanted to see their personal doctor after work hours is gone. Your only option is now to take time off work or go to the minor injury clinic or emergency department in the evening.
Expect long wait times if you don’t have a medical emergency (i.e. are dying or have a serious injury), plus expect your co-​pay to be high may be as high as $ 100.
If Kaiser San Jose would bring back the after hours clinic to the medical clinics I would give them more stars, as it is 3 stars.