Denny’s

I came around 10 – 11 PM and the food wasn’t too good to start out with. I waited about a good ten minutes before a server finally noticed and I finally ordered. As I stated the food was subpar and all but to top that off I ended up finding hair in the food. Furthermore, the manager ended up telling me «our chefs do not have hair» when I clearly saw everyone in the cooking line had a full head of hair. She ended up removing the item that had hair but it ruined the whole appetite thing.

So we arrived around 9:45 PM and the place only had a few customers. We were seated almost immediately; however, we waited 30 minutes for them to order our drinks and another 30 minutes to order our food (so the total is an hour waiting when there is barely any customers there). We even tell them many times that we are ready to order, but they just said ok, but never take our orders. After we order, we have to about an hour to get our food. The portion was small and look nothing like the picture. Not only that, our server was giving us attitude and totally ignored us when we ask him to give us the utensils.
I don’t recommend eating here.

Just went for a quick dinner after a graduation because it was late. Got there at 9:45, no one took our orders until we asked them a bunch of times to, food comes out and it tasted so bad. My steak was so salty! I am pretty sure a steak is not supposed to taste like it was cooked in saltwater. The other orders at the table was not that great either. The only decent order was the spaghetti, surprisingly.
Looked around at other tables too and some didn’t even get their order taken an hour after being seated. An entire group literally left because no one would cone take their order after asking for someone several times.
I may sound super salty (that might be because my steak was literally a chuck of salt), but it’s my honest opinion.

It’s been a while since I ate at a Denny’s restaurant, so my friend and I decided to go today.
We started off with something new, the cheesy bacon tater tots. And oh my lawddd, it was seriously so amazing!!! It actually got me all crying cuz it was hella good. If you go here, I definitely recommend trying the cheesy bacon tater tots!
After appetizers, we ordered moons over my hammy as our main course. Compared to how they made it last time, I was a bit disappointed. I mean– it was good, but not like whoah good ya know? Then there was the hashbrowns that weren’t cooked right, and we actually had to wait for our server to bring us utensils that should have been given before anything. I couldn’t even add ketchup cuz the bottle on our table was empty, along with the bottles around us. Also, their fries tasted hella cold and stale. My friend ordered their ranch and whoooooo I lost my appetite and almost threw up. It was super gross.
Overall, I like Denny’s, but besides the cheesy bacon tater tots, today’s service was a bit disappointing.

Very delicious food! Fast and friendly service. What’s awesome about it is it’s open 24 hours. It was my first time here, and I ordered a medium rare sirloin steak… It was delicious! Very juicy and fresh. The strawberry milkshake is a must buy, because it is the creamiest thing ever! Service was fast; he was super friendly and always checked up on us. He made sure we had all our sauces and everything. I was surprised at how fast the food took to make, it was exceptionally fast today. I had a great experience and will be back.

My girlfriend and I came in and had nothing but AWESOME SERVICE. Our waitress Athena B was on her second day of working there and we have nothing but praise for her. I did not know my coffee cup had a bottom because every sip I took she was right there to fill it up. When my girlfriends soda was half empty she would bring her another.
My family has been coming here for over 30 years and the restaurant keeps getting better and better. I would recommend this Dennys to everyone!

Horrible, was seated right away since no one was eating there. We waited 40 minutes and wasn’t even asked what we wanted to drink.

I’m not the type of people that complains in restaurants, but today I have to, we got there and we were a party of nine, we were told that waiting time was going to be 25 minutes, after that time, I asked the hostess how much longer we needed to wait, and she said there were some other parties before you, so we don’t know, after all we got seated and took maybe ½ hr if not more to our server to ask if we wanted drinks, but we all were ready to order, then took maybe like other 35 minutes to get our food, and it was just a little warm almost cold, my bread toasts, were not even lightly brown, so everybody but me didn’t say anything, so I got another plate with hot food but the bacon was just barely cooked, but I just left it there like most of us that left more than half of our food, then when paying, I wanted to complain with the manager and I had him in front of me and I asked him, excuse me sir are you the manager and he just looked at me but ignored me, then I asked for the second time and ignore again and walked away, I think he is Indian.
The point is that we will never come back to this terrible place

I’ve been coming to this Denny’s for years. Recently the device has been slipping big time. I don’t know if it is under different management or what but the service completely sucks here now. This has always been the goto Denny’s for my friends and I, but I’m strongly considering finding a different Denny’s to go to. The past several times we’ve been here we weren’t asked if we needed drinks, we asked for a second cup of coffee and did not get one, we asked for a kids menu and surprise we did not get one, the wait time for your food to come out is more than 30 mins. I politely asked the waitress to extra grill the veggies on my skillet and she told me that they couldn’t do that. Other Denny’s location don’t have a problem grilling the veggies just a little bit more. I would recommend the Denny’s on Hillsdale so much better and amazing service.

Service is slipping here. We were told our coffee was coming, and when it didn’t we asked our server and he said «Sure!» and then we had to wave him down a third time before it finally came.
To top it off, when our coffee finally came, they served us a cup with a lipstick stain still on it. Really? You serve customers with dishes that haven’t been washed?
Disappointing. Thankfully the food was filling and good as usual. But the service needs work. They’re nice sweet people, but they’re not paying enough attention.

One of the worst restaurent. Very bad service even thought the restaurent is empty. After 45 min my hash browns came and no fork to eat.

This place has really dropped the ball. I walked in the store maybe half full and it took them 20mins to seat me. Since my waiter left no one wanted to help and they explained they were busy even though it’s Wednesday night and no ones really here. Probably must really suck on Fridays. I understand it’s Denny’s but really bad this time.

Worst place ever! Me and my family used to enjoy Denny’s, however this location has disappointment us numerous times now! The food is so skimpy, and arguing with the manager is a waste of your time because he either won’t do anything about it or will take another 30 minutes to remake your food. Customer service was terrible. She didn’t ask if we needed anything and walked passed us plenty of times, with no care in the world to check on us. Don’t come here!

I had a great experience. The food was awesome, the cups and kitchen utensils weren’t dirty or chipped like some other Denny’s restaurants. The service was really great. I’d Come back and visit this restaurant !

Usually, my boyfriend and I would come here for brunch on Sundays. Lately for past 3 times, we came in and were told it’d be 15 minute wait. Bull! We’d waited longer than that, PLUS those who came in after us were seated before us! We’re only a party of two… how hard could that be? We came in two weeks ago, and this party of 6 got seated with less than a two minute wait while the rest of us were still waiting impatiently… wtf! Service is pretty poor over here. Not really attentive. Tried again last week for dinner, and service was much better because no one is really there at night. If it wasn’t for this, I would’ve stuck with giving a 1-​star review.
Though this place sure beats the one off Tully by Chuck E Cheese and the one off Berryessa/​Capitol Ave. Food, area, and service is better.

A 15 – 20 minute wait turned in to a 40 – 45 minute wait. We came here hungry not expecting a super long wait on a Saturday afternoon. Usually we walk in to a Denny’s and get exceptional service in a timely manner. But every time we come to this location it seems that’s not the case. We had a party of 3. And it looked like they were understaffed. Our complaint was one of many due to ridiculous wait times. We only got seated when we went straight to the manager who seemed to be missing on the floor. Christina took our order and was extremely friendly and apologized for the inconvenience. The staff wasn’t rude but it seems they need to work on scheduling more employees during lunch or whatever the issue may be.

Bad customer service. Rude server, every time I called in for ordering is take forever for someone to pick up the phone even on the off peak hour. One time I drive by the restaurant and is only have a few customer and yet I call and is take 5 dial to get the phone pick up

Came here with family and friends. My husband requested a table since we had a handicapped person with us. The girl asked if we would take a ½ table ½ booth. We said no we need a full table. She told us the other section was closed, there was no server & walked off. Seconds later a gentlemen, Jose, asked if we were being helped. We told him we needed a table. He promptly took us to the «closed «section. He said he would be helping us. Everything came out in record time. Jose was very friendly, vet attentive. Next time I will request his section. Thank you Jose !!!

Okay first off the manager of this particular Denny’s is very nice I don’t think he knew what was going on but I came here last night with my friend for a late night bite. We get there and are seated right away. We wait about 10 minuets then our server Nora came asked what we wanted to drink we ordered and ordered our food since we decided within the first 10 mins we were seated. So here’s where it gets kind of annoying. Nora is nowhere to be seen. 30 mins later she comes with our food and she got one of our orders wrong but said she would fix it. And asked if we needed anything else. We asked for silverware since she didn’t give us any and we asked for some syrup. 5 minuets later just staring at my food I’m like where is she with our silverware… I wait a few more minuets and then decide to get up and I asked the manager if he could give me some. He replied happily.
Then I sit back down and still haven’t seen our server so I’m like ugh okay I’m going back and asking him for some syrup. He then gets it for me right away as he’s going to the kitchen another server comes up and asked if I needed help? Okay why is it everyone is willing to help me with what I need other then my server I politely told him I was already being helped he smiled and walked away. I go back to my table and continue with my meal… Still no Nora… After we’re half way done. BEHOLD NORA APPEARS!!! She goes to another table then to us and asked if we like our food we asked for the check and she hands us our bill. she asked if we needed boxes we said yes two of them please. She said okay. And you guessed it didn’t come back 10 minuets later I just get up and ask for some boxes. Paid my bill sat back down and yup she never came.
I think someone needs to retrain her or just let her know it’s very annoying and inconsiderate of how her service was. I probably won’t come back based off her. I do appreciate the people who did acknowledged me well I was there.

I never expect much going here. Usually I only come to Denny’s after drinking or a night out. Food should taste better while you’re drunk or buzzed right?
I have gone to this Denny’s for over a decade now and every time I go here, it’s a different experience. I hate going during holidays and weekends because it gets packed and wait is sometimes long.
Halloween Weekend 2012, it was around 2 am we decided to go to Denny’s because we were buzzed and hungry. We waited about 20 minutes which was too bad, but I guess everyone around was also drunk. This place was also understaffed at the time so our food took awhile to come out. While we waited for our meals, a couple was arguing. Everyone in starts to lower the volume of their voices as the fight continues, then it was over. So the arguing couple gets their food, the girlfriend starts to eat up her salad and whatever she ordered. The guy gets up and swipes the food onto the ground and runs out. The girl was shocked and runs after the guy with bacon in her hand. The restaurant was silent and people were were questioning what had happened. ON this same very night a few people ran on their bills which is completely rude. Just a rough night for the employees.
I went here a few days ago, we wanted to sit in a different section, away from people because we were intoxicated and loud. The server said no, then we were thinking about where to sit, and the server throws the menu back down with a little attitude and walks off. Then we waited for another few minutes for someone else to help us out. We sat down, ordered got the food, and everything was alright from there. Service was good and my meal was alright. Again I never accept much and it’s usually my buddies want to ear here.