ok… my mother in law past away in april, 2015 we paid for his services on may 8, 2015 he said the time wait for engraving her name on a head stone was 4 – 6 weeks and we thought that was ok… but we are now on december 16,2016 and still nothing we were told in august that they were going to be out there soon, then again in september the same, we skipped the whole month of november to give them time and still nothing, i would not recommend them to anyone… just a waste of time and anger over their poor business …
Unsatisfied C.
Place rating: 1 San Jose, CA
The owner is a liar! He was rude and very unprofessional. He promised to set my marker without the cemetery knowing. Although I suspected this to be odd he said this would save me money. When it came time to place the marker he did not deliver when he was scheduled and did not call to notify me. He could not give me an exact date and time when the marker would b delivered. I became upset and then he told me I could get a refund. He was not apologetic and acted like a complete jerk about it! I wasted months on this place only to be disappointed with no marker. Dont waste your time and money on this poorly ran business with a jerk for an owner!!!
E G.
Place rating: 5 San Jose, CA
The help I got from this place was awesome!!! Thanks to Carl and his son! First time going through this experience and I must say they helped me in every way! Highly recommend cypress grainy and memorials
Tina R.
Place rating: 5 Fremont, CA
My mother and I went here a few days ago to pick out a headstone for my grandfather’s grave. The owner, Carl, was very friendly and knowledgeable. This is a very difficult time, for my mother especially, so it is nice to be helped with someone that knows about the business and can offer advise. He made sure to tell us of the fees the cemetery charges, which does help decide what to get when you’re considering the total cost of everything. He is very reasonably priced and there are so many options to choose from. I know my mom and I can be a bit overwhelming with all our questions and special request, but Carl was very willing to answer all of our questions and took time to calculate the prices for the options we had. Most importantly, he really made us feel that the headstone is very special and important, he said that this decision will be there forever… which led us to really want to take our time to decide what we want it to say and what design. Every idea we gave him, he said it would be no problem. I can tell that he really does care about his customers and the business that he is in. I can safely say that I am confident that my grandfather’s headstone is in great hands and it will be exactly like we want it to be. Hopefully, my family will not need a headstone anytime soon, but I will definitely refer this place in the future. Thanks Carl for all your help! –The Aguirre Family
Michelle Marie B.
Place rating: 5 Santa Clara, CA
This place was recommended by one of my boyfriend’s sister’s friends. We were told that the prices here are great and, of course, that is good because of all the funeral expenses. Upon arriving there, we were greeted by the owner, Carl Safford. He was very friendly and really knows what he is doing. It was great the way he was able to listen to our ideas about the design for my bf’s headstone and bring them to life on the computer screen. I really recommend this place!
Kat D.
Place rating: 5 San Jose, CA
i love this place!!! the prices are great and the people are helpful and nice!!! highly recommended!!! check it out!!!