Counsil Plumbing

I am so happy to have finally found a Plummer I can count on and trust. Joseph Salazar in particular has been a godsend. He is knowledgeable and friendly and doesn’t mind answering all my questions. The work and materials are of the highest quality. He always leaves the work area as clean as he found it. I am able to ask for «my personal» technician whenever I have a plumbing need. I highly recommend Mike Counsil Plumbing.

We are so happy with Counsil Plumbing’s excellent, top notch service. They arrive on time, and have done incredible work in our dental office. We’ve had faucets, piping, restroom issues all effectively resolved, and in a timely manner. The owner is so down-​to-​earth and really takes the time to get to know his clients on a personal level. Quality work with a personal touch is so hard to find nowadays, but our office is thrilled that we have found our plumbing professionals for life! Highly recommend Counsil Plumbingt to anyone looking for a superb plumbing company.

You are unbelievable! Do you have any idea how long I worked on getting the dirt off that lawn? No you don’t…you have never even been to our property, lady. So for you to comment on how the job was left is ridiculous! The pictures you posted were taken AFTER our new tenants moved in. The 2^nd time Mike went back to our property… not to clean up the mess… but to take pictures. I worked hard on trying to salvage what lawn we could.
We have been paying for a gardener to come to the property once a week for YEARS! We have automatic sprinklers and our lawn was thriving just fine watering it two days a week.
ALL YOU HAD TO DO WAS PUT TARP DOWN BEFORE DIGGING! LAZY!
IF ANYONE WANTS TO GO SEE WHO IS A LIAR… MESSAGE ME… I WILL GIVE YOU THE EXACT ADDRESS AND YOU CAN GO SEE THE 3″-5″ OF DIRT AND CONCRETE THAT STILL REMAINS ON PARTS OF THE LAWN! VALERIE IS A LIAR!
I had to move the stepping stones away from where they were left by Counsil Plumbing… IN THE CENTER OF THE LAWN… AS SHOWN IN MY PICTURES! Why would we have stepping stones in the center of our lawn?
WE NEVER ASKED YOU GUYS TO REPLACE OUR LAWN! You are a liar! We wanted you to come take the dirt and broken concrete that was left COVERING HALF OUR LAWN!
The pictures I posted are true. Everything I said was true! We just had the house painted a year ago and the colors are current. So… again…you are a liar.
Expect everything for little to nothing? We paid you guys $ 5000! We never asked for 1 cent back from you guys… how could we… you never called us back. That is why I left this review.
For you to make comments about my mother is disgusting. It is so low. You have no class and no respect. Insulting your customers and lying to cover your own poor work is pathetic.

I needed help with making my kitchen sink functional again before Thanksgiving. A different plumber quoted me $ 480 to replace the garbage disposal, which I knew from previous experience was very high. Then he told me that my kitchen faucet should be replaced, since the water was not flowing well (it wasn’t). He was going to charge me $ 643 to replace with essentially the same faucet. I cancelled the work and called up Counsil Plumbing to take a look. Mike fixed the faucet flow by taking out the little inner filter that was blocked by sediment. Although I bought a similar faucet from Lowes to install, he said it wasn’t necessary to replace yet. Now I have as much water pressure as I could need, and the faucet works well. I bought my own garbage disposal – the same as the one I had previously, and that cost about $ 110 from Lowes. Mike installed the garbage disposal, and my final bill was $ 90 for the work. So, essentially, I saved about $ 900 by choosing Counsil Plumbing over the other plumber. If you look up Counsil Plumbing, be careful… there is another business with a similar name… you want Counsil!!!

I had my house re-​piped recently by Counsil Plumbing and their work was impressive from many standpoints including price, quality of workmanship and attitude. The company, owned by Mike and Valerie Counsil, is located at 1127 Somerset Avenue, San Jose 95 132. Their phone number is 408−272− 2272. (There’s a plumbing company with a similar name, so make sure you call the number above.)
As a senior citizen, I was very impressed by Mike when he gave me the estimate and then said that he’d like to meet a family member just to explain everything that he would be doing. It was obvious that he is straightforward and wants to make sure that the family is aware of the project and how it will be carried out. (A neighbor who has done extensive plumbing work sat in on our meeting and was impressed by Mike.)
Several factors made Mike’s estimate the most appealing one. The price was right. The work would be completed in one day and he has an experienced crew of men who have done many re-​piping jobs as a team. Other estimates for this project specified that the work would be done in 3 to six days which were not very appealing options. One company wanted payment in cash and did not want to get a permit. Those were warning signs to me.
The crew arrived on time and each worker had a specific area that he started on immediately. As promised, they completed the job in one day. Not only does Mike run an efficient, operation but he and his wife are also very pleasant people to deal with. I highly recommend Counsil Plumbing.
Anita Goldwasser

They don’t keep up their appointments, this happened to me two times in a row. It is always about some emergency and they inform you 5 mins before your appointment window. So, if you have made arrangements to stay home for them to show up, I guess you’re in for a surprise. It is purely inefficient planning as I have see similar reviews with same reason.

Mike & Valarie both are Trust worthy people, He did gas line for my Kitchen in Cupertino. Amazing Job ! Even today i refer mike to all my friends :)

Mike came out to run a gas line from under my house to a firepit on my patio. His price was reasonable and he did a good job. He showed up on time, both for the quote, and for the job. He finished when he said he would. Nice guy too. I have zero complaints, and I would recommend him to my friends.

We had multiple issues that we needed to be troubleshoot and repaired. From the beginning to the end, their service was great. They were responsive, on time, clean, knowledgable, and spent the time needed to do a quality job. Jaime Reyes, the technician was great. He took the time to explain what was needed and took extra care to perform the repairs. All and all, a GREAT experience. The one area that was a bit concern but not enough to discourage was their price. Compared to other plumbers, their cost to repair and replace was higher than others. But then again, their customer service, attention to details, and quality in installation was one of a kind.

They did a good job replacing my Sewer line and adding two drain outs in 2013. Ever since, I have referred them to at-​least 3 friends and all of them are happy with the service.

Our sewer line was blocked, but who to call?
Looked for plumbers on a few sites, went to the Yellow Pages, and called Counsil Plumbing. Explained the problem to Valerie who was very receptive to our plight, and we made an appointment for that afternoon. Mike arrived as promised, saw the clean-​outs, and told us that it was our street clean-​out where the problem was. So I called the SJ Emergency Public Works number and told them about my sewer backup. They came out that afternoon and fixed the problem.
Thank you, Mike (and Valerie)!! Always refreshing to find a professional who will take the time to tell it straight, and that gets a recommended review from me! Here’s my 4 star vote for Counsil Plumbing and who will be my first call next time, for any of his services. Your card is now in our phone book, so we don’t have to search for a source next time. Read the other reviews like we did!

Mike came highly recommended by a friend, and I can definitely see why. Both Mike, and Valerie, who scheduled the appointment, were quite nice and very helpful. Mike arrived within the scheduled time frame, and I got a heads up 10 minutes before he arrived. My kitchen sink had backed up, and the air gap to the dishwasher was leaking. He quickly fixed the problem, and when he noticed that the swivel on the faucet had become tight, he fixed that too. He also consulted with me on an issue we’ve been having with one of our toilets and confirmed my belief that it is something I can fix myself without much trouble. Mike will definitely be getting my business next time I have a plumbing problem or need new fixtures installed.

First off let me say the customer servie here is gerat! They are fast freindly and they get the job done. I would refer Counsil Plumbing to everyone. The quality of there serivce is outstanding. Big thank you to Mike and Valarie for your great serivce. keep up the great work! Thank You again

Counsil Plumbing is the best! Mike came out for a consultation to determine what was wrong with the kitchen sink and within 15 – 20 minutes he new exactly what was wrong and that it would be an easy fix. He gave us a very reasonable price quote and worked with us as we saved the money we would need to fix the problem. As soon as we had the money we called and scheduled the appointment. I was given a promise that Valerie would call me 30 minutes before he would arrive to make sure someone would be home. Mike showed up within 5 minutes of the 30 minute time frame given. Knowing what the problem was he went right to work and didn’t leave until the issue was resolved. He made sure that the clog was clear and even made sure the garbage disposal and dishwasher were working before he cleaned up and left. Mike took the time to explain everything he was doing and gave us some very interesting advice on how to avoid future plumbing issues. He is very knowledgeable and a pleasure to work with. I hope that we won’t but If we ever have plumbing issues again I will be sure to call Counsil Plumbing.
Counsil Plumbing is the son’s small family business and should not be confused with «Mike Counsil Plumbing», the father’s big high-​end company. Both father and son are named Mike so it is easy to confuse the 2 companies but once you have pleasure of working with Mike (the son) you will never confuse the 2 of them again!

Got a «recommendation» and it proved pretty bad. Did things half way, installed the toilet on our remodel and said he’d come back to caulk it, never showed. At the same time he put in the tub and the super nice faucet needed a washer, he ordered it and it was on my invoice, didn’t bring that back either. This guy and his wife are struggling and she, I’m sure takes a lot of the heat when people call back. Forget this guy, and find a plumber who is in it for plumbing not to prove something to his father.

Excellent work done on a pipe that sprung a leak under the house, and fantastic follow up.
Noticed a noise coming from under the kitchen floor that sounded like a water leak. Turned off the water to the house and it went away. Got a referral from my neighbor for Counsil Plumbing and gave them a call.
They scheduled the work and called half an hour before arriving right on schedule. Mike evaluated the problem and agreed it sounded like a water leak under the house. Crawled into the foundation crawl space and verified the problem. Went back under with the tools and materials to replace the leaking pipe.
Came out with the pipe elbow that he replace and showed me the pinhole that water was shooting out of. After that he did an inspection of the copper fittings to hose bibs and valves all over the house looking for any galvanized to copper connections. Said the cutoff valve in the front of the house was galvanized and shouldn’t be connected directly to copper the way it was. I agreed.
Then he checked the pressure coming out of the regulator on the front of our house and said it was on the high side at just over 80 PSI. The regulator was the original that came with the house 30 years ago and he recommended a replacement. Since the regulator was right next to the cutoff valve that needed replacing I said to fix both of them.
Price was very reasonable and Mike is easy going to work with. Would recommend him to anybody.

Mike and his team have done an excellent job supporting our small business through a number of varied plumbing issues. From broken toilets to backed up drains, Counsil Plumbing has completed each job in a cost effect manner.

Wow, these guys are amazing. I called for a problem and interesting, what I got was advice, sound advice! They didn’t ask for any payment.
Great guys to work with!

My last experience with Counsil Plumbing was absolutely terrible — a complete reversal from my first. I had to wait 1 week for an appointment and then received a the morning of the appointment that a «customer decided they «wanted more things done» — vs. an emergency of some kind. I had to wait 4 more days for an appointment and then on the morning of the appointment, I received a call at 8:20am asking if the plumber could come in half an hour for a 10am appointment. I said that wouldn’t be convenient, and then was told, «Hopefully nobody will call between now and then.» Really.
Then, Aaron misdiagnosed both issues I had — banging pipes and a showerhead was making a screeching noise.
Aaron’s diagnosis of the banging pipes was that a hanger that was holding a pipe inside the wall had come loose. Then he said that it was the neighbor’s pipes (we live in a townhouse). He said that it wouldn’t cause any problems and the only way to fix it was to open up the wall. After he left, I thought about it and decided that it didn’t make sense that the problem was with the neighbor’s pipes since the only time we heard banging was when we turned on our facets. I did some research on the Internet and found that this is a common problem and you need to drain all of the water from the pipes. That worked. Aaron most definitely should have figured that out.
Then he unscrewed the showerhead, ran some water, and said it was fixed. It started screeching after he left. My husband installed a showerhead from our other shower, and it worked fine. It was simply a faulty showerhead.
I sent an email about all of this to the email address on the Counsil website, but have not received a response after 2 weeks, which is why I am writing this. So much for the guarantee of «100% satisfaction.»

I need to update my review based on owner’s response.
To Counsil Plumbing:
Please do not lie. Your technician and you NEVER explain anything When Aaron came to estimate he said «come in the morning and will be done 12 noon» so I expected to finish by 2 or 3pm but it was near 6pm when they finished. When he came that day, he did not say any words, didn’t explain anything. In the middle of his work, I asked him «how’s going?» He didn’t say what time would be finish. The replacement was only outside the house (front yard area) so it made sense to finish in 3 – 4 hours. But I was never upset or anything.
When water came back and our new two toilets never worked, I checked the toilets tanks, it was FULL of dirt, mud, gravel, etc… I was really shocked to see them. ANY toilets would be broken from so much mud/​gravel no wonder our new two toilets were broken. It is so obvious that: 1) He did not inform us anything — he should have tell us to close toilet water lines 2) He wasn’t careful not to put so much dirt inside the pipes. BUT I never complained to him. After that I replaced our RO (reverse osmosis) filters which was only two months old, but worried it may be broken later.
He failed to inform us necessary procedures AND wasn’t careful and put so much dirt inside pipes. All your fault, you were blame us and our toilets parts. Any handyman and entry level plumber can fix in 10 minutes with new $ 10 part. He failed to fix twice! Who want to pay someone who failed to fix TWICE. It was because he didn’t buy $ 10 part to replace in the first place that’s why it didn’t work. The parts were damaged because of so much dirt.
If it was revised — You installed our toilets and replaced pipes was different plumber and toilets were broken. You WOULD NOT fix our toilets even within warranted. You WOULD blame plumber who replace pipe LIKE YOU WERE DOING TO US.
Also please do not lie that I was upset. You were the one upset and didn’t listen my story. I never upset you or Aaron. I was very patient. All I asked was fix our new toilets which could do it in 1 – 15 min. Maybe I was too patient so you started to blames us.
I’m sure Aaron did work hard to install pipes. Why couldn’t he get $ 10 part and replace it? It would take only 10 minuets. Why it was so hard to do??? I didn’t have to take time to write bad reviews and you and we would been happy. This is very unfortunate that you left our new, perfectly working toilet broken.