Darn, this place was decent when it first opened. We dined there last night, and it had been over year since the last time we visited. There were MANY open tables but for some reason they were not seating people. Everyone that came in they told the wait was 45 – 60 minutes. I don’t understand this. It seemed as though they had enough staff. Aside from their new menu, which is terrible, my husband got his meal and when he went to bite into his corn on the cob, it was FROZEN. I am not kidding, icy and frozen. As cold as my glass of rum and coke. All we could do was laugh. We didn’t give the waiter any trouble about it, because it was just too laughable. So sad, does anyone check the meals before they come out. Ice cold corn on the cob. I can laugh thinking about it. Anyway, so sad how down hill this place has gotten. It used to be our go to.
PP G.
Place rating: 4 Santa Clara, CA
I found this restaurant to be clean and has a nice ambience. I really liked their menu which is a good mix of healthy as well as greasy options. Their menu is concise which I really loved. We ordered the Tex mex chicken salad and chicken quesadilla and they both were yummy. The salad was fresh and flavorful. The servers were attentive and helpful and the service was fast. My only complain was that the chicken nugget I ordered for my kid was too salty and has to ask for a replacement which the sever handled very nicely. Overall a great experience and will be returning for my Mexican meals :)
Rudy B.
Place rating: 5 San Jose, CA
I’ve come here for numerous reason and have always enjoyed myself. On 1÷16÷2016 I reserved 2weeks in advance for a party for 25 and the day before I changed it 30 people. Day of the party more then 40+ people showed up and the manager and staff accommodated everyone of us. We were served rapidly nothing was cold or wrong. I’m not one to write many reviews but when I’m truly taken care of an establishment I need to let others know.
Diana l.
Place rating: 1 Santa Clara, CA
The server was OK. But, everything else was soooooooo bad. It was early dinner time and still they sat us at a small table all the way in the back. Had not been to Chilis since they closed the Cupertino restaurant. Wait did I call it a restaurant? The food was terrible! We used to get the fajitas a while back and tried them again. What a bad idea, they were ½ the size and tasted terrible!!! We will not be going back any time soon.
Marlene B.
Place rating: 3 San Jose, CA
This place is ok. I ordered some fajitas I mean they were okay but I prefer Chevys instead
Steve N.
Place rating: 1 San Jose, CA
The food here generally makes me feel sick. Most things are fried or too salty. The drinks have the aftertaste of bad water.
Genevieve S.
Place rating: 2 San Jose, CA
It’s been awhile since I’d been to a Chilis since the one in our neighborhood closed so we were looking forward to some old favorites. The recipes seem to have changed though, sad to say. Our steak was grey and a poor cut of meat, and there was lots of skimp all around In the quality of the food. The atmosphere was nice though and our server was 5 star. I’d go back for a drink in the bar and an appetizer maybe, but that’ll probably be it.
Esteban P.
Place rating: 1 Whittier, CA
This place is absolutely terrible. If you want to ruin your Friday dinner… come to Chilis. if you want to make it unforgettably awful… come to this location. The service and food and margs were so bad, I made a Unilocal to write about them. The smell of this place makes me sick to my stomach, I feel disgusting. Also, waiter with superman earrings… sorry to «overwhelm» you by asking for water, didn’t think that was out of your job description. We were here for my buddy’s birthday… I requested a cake and song… none ever came for my friend. Thanks. Do not come here.
Caleb M.
Place rating: 1 Sunnyvale, CA
My family, a party of 7, stood at the hostess table waiting for at least 5 minutes. The waiters looked at us and then looked away. No one came up. No one said it will be a few minutes. This is unacceptable. It wasn’t like the restaurant was packed to begin with. Don’t come here unless you like restaurants with no customer service. We went to BJ’s across the plaza and was greeted the moment we walked in. I rather spend my money here and elsewhere. PS: I had to give one star to post but really, it should be no stars.
Dana W.
Place rating: 2 Santa Clara, CA
I normally do not crave chilli’s and the one time I do we decide to stop in at this location to get a quick bite around happy hour on a Friday. To be honest I was a little disappointed in the quality of food and even thought the portions are not the same like they use to be. We ordered a bloody mary that just did not taste right at all and had way too much vodka in it(I Know who complains about that) but in all honestly it really took away the taste of a bloody mary. It just was not a great experience they seemed short staffed on top of that and it just was not the good ol chillis that I remember it being. we had order the triple sampler and got the fried pickles boneless wings and southwestern eggrolls. The first time they brought out our order it had sliders on there instead of the boneless chicken so what do they do they take it back wipe off the sliders and part of the pickles and bring it back and then bring a separate plate with the buffalo chicken on it. lol the eggrolls are not as big as they use to be and they just seemed a little on the stingy side. I don’t I probably wont go back for a while it kind of just left a bad taste in my mouth with this whole experience and like I said it is not how it use to be that’s for sure.
Bjorn R.
Place rating: 4 Santa Clara, CA
This Chili’s by Coleman Avenue is quite impressive. First, the servers are super awesome! Always attentive, funny, and knows when to come to us and replenish our drinks! Second, the place is wayyyy better than any Chili’s I have been at, and believe me, I have been to many. Third, love the selection of beers! And I am a beer man myself, so I am quite satisfied. Love the affordability of the food, not to mention the actual food itself is good. I am really sold though with their customer service. That is half the battle there… and that is a good indication of how well your night will be at that restaurant. So try Chili’s when you want to go cheap, and indulge on their happy hour! Indulged on — beers with happy hour food!
Bobby B.
Place rating: 2 Bend, OR
It’s reasonable. The fajitas are good, several items are good, not great though. Decent margaritas. The kids always like it. Table side guacamole is a favorite. Prime rib tacos have exactly zero prime rib meat, it was more like brisket. Disappointed with that.
Mike L.
Place rating: 2 Cupertino, CA
So, we get our seats and then after a long while we get a waiter, we’ll call him dipshit(didn’t get his actual name). He takes our drink orders, it was real hard, 3 cokes and a round of water. We get those after about 10 minutes of waiting. Then he takes our order and misenters 2 of the 8 orders into the system. We are all thirsty and pound those cokes and water. Dipshit had to be waved down to get refills as he never came around. Place is not that busy at this time either. So they have our food orders now and then about 20 minutes later our food comes out with our AWESOME new waitress(Alyssa, who deserves to work at a better place than Chili’s as she is very attentive and extremely customer service oriented). Tipped her directly, and well. But wait, where did dipshit go? Oh, he is off-shift now. Usually wait staff will come to a table and introduce the new person who will be handling their table when they go offshift or go on break. Dipshit didnt do this. Annoying. Food was like any other Chili’s. Seems that Chili’s corp is starting to ration the portions of the sides for the fajitas. About 2 table spoons of sour cream, guac and salsa.
Charlene S.
Place rating: 4 West Sacramento, CA
Pretty much like any other Chili’s— GREAT tortilla chips! SUPER honey chipotle chicken crispers TODIEFOR cheesecake and… STRANGE murky iced tea LOOOOOOOOOOOOOOOOOOOOOOOONG wait times But we’d go again if we were in town and needed something predictable!
Denise L.
Place rating: 3 Santa Clara, CA
Since BJ’s was packed due to the Warriors playoff game, we headed to Chili’s where there was no wait. Haven’t been to a Chili’s in so long, and my friend and I were happy to see that they had a 2 for $ 20 deal. We got chips with guacamole and salsa for our appetizer, and those chips are dang addicting. Paper thin and crispy, just wish the guacamole was fresher. We both got the bacon cheeseburger with fries, and it was pretty good! Our waitress was training, but she was really friendly and accomodating. I got the blueberry/pineapple margarita, and it was pretty sweet and huge! You can also pay for the food with the little tablet at the table which makes everything easy and quick. For the price, had a good dinner.
Gordon M.
Place rating: 1 San Jose, CA
I have been going to this place for 20 years and they have always had my Mushroom Swiss Burger. They have now discontinued this item after 20 years. After talking to the bartender about this they told me that they are also getting rid of the Cesar Salad… really! The reason being we were told is they want to try to sell more of their«premium salads» that they make more money on. I guess they were not satisfied with me getting my Mushroom and Swiss every week. Ok go for the dollars but I am not going to come back. ZEROSTARS
Benny H.
Place rating: 4 San Jose, CA
So many people are down on Chili’s. They think they are too good for it especially in the world of snobbery and high class of Unilocal.Not me! I love Chili’s. Don’t get me wrong, it’s not fine dining or anything close to that, but they do have awesome drinks and one of the best burgers. Yes, you heard me right, one of the best burgers. Oh, their mushroom burger is to die for. To be fair that’s all I ever get here, because it’s that good, so I can’t really say much about the rest of their menu. I’m sure they have plenty of delights and treats for everyone, but this is all I need from this place. It makes my mouth water just thinking about it. Mmm. Service is pretty typical. They try to rush and push you out the door, but you’re not really coming here to feel intimate and special. You’re coming here to chow down! If you consider Chili’s a place where you can feel romantic and special, then I’m not sure what you’re doing on Unilocal. This is the closest location to me, so when I do Chili’s, this is the one for me!
Stef D.
Place rating: 3 San Jose, CA
This Chili’s is much like every other Chili’s. The food was exactly as expected, but service was really, really slow. They have these little tablet things where you can order dessert from your table tablet, which was nice, and it was nice to be able to pay from that. Coming in, we checked in and said we would wait at the bar. The bartender was awesome and made great drinks with friendly chit-chat, but the from desk area didn’t let us know our table was ready. We checked in with her after about 20 minutes to find out if they forgot about us, and they had. She let us know it would be a few more minutes since they gave our table away. Ten minutes later we went back up and it seemed she had forgotten us again, but took us to be seated after a few more minutes. This was the only hiccup for this location. There was hardly anyone there, so there really was no excuse for missing us for 30 minutes when other people were seated in 5. Our server was pretty quick, but seemed to be handling all the tables in the whole place, so that slowed him down a bit. Like I said, food was as expected, so this place was still okay. We might be back to give them another shot at service and speediness. Or we might just sit at the bar and get quick friendly service!
Stefany M.
Place rating: 1 San Jose, CA
WARNINGWARNINGWARNINGWARNINGWARNING Omg WTF we order many plates after dinner we gt coffee and Tea . Well everything was perfect until we got two DISGUSTINGUSESPOONS with chocolate FOROURHOTBEVERAGE … my boyfriend didn’t notice until he luck it. I can’t believe they give us dirty spoons. Who Fu… n knows who use this spoons. Homeless? Sick person Ebola patient, HIV sick person? Who who who? is the question… Be aware of your utensils this is far one of the most grouse experience… The waiter said ahhhh sorry… Sorry my ass hopefully there’s no next time if I’m or any of us get sick promise I will sue this place GRRRRRRRGRRR GRRRRRRDISGUSTING
Lorie N.
Place rating: 4 San Jose, CA
Since I haven’t been to Chili’s in awhile, I was surprised to see these miniature iPads on the tables where you could place orders and also use to swipe your card to pay for your bill. It bothered me a bit because one of the biggest reasons I come to a restaurant is for the service. If I wanted to order from an iPad, then I could just do take out from home. I ended up ordering a Steak salad which I can’t find online for whatever reason. But, the steak was brought out sizzling on one of those mini iron skillets. It not only smelled really good but it tasted great too. Not sure how«healthy» this salad was and I think I’ll pass on checking the actual calorie count online. I’ll just feel good that I had my greens and proteins and call it a day.