Chase Lay, MD

I LOVE this practice. Dr. Lay is amazing and professional, yet fun and down to earth. Everyone in this office has the best customer service and manners. The receptionist always greets me with a smile and I was so surprised when she remembered my name after 6 months. The assistants are easy to talk to and so is Dr. Lay. I went to a dermatologist before coming to see Dr. Lay and I definitely regret that. I should have come to him in the first place. His prices are affordable and his work is beautiful. I won’t be seeing anyone else for lip injections for sure. He is very honest and informative. He always tells me what he thinks looks good but also does what I want. I definitely suggest coming here for any lip injections, eye surgery, nose or chin augmentation, or anything he does. He is a really good surgeon (he did my sisters eyelid surgery and they look and healed great). They will not make you feel weird for wanting certain things done and they never make things awkward. Come see Dr. Lay!

Dr. Chase is awesome! Very knowledgeable and realistic. I appreciate his conservative approach. Great mannerism which you don’t normally come across with doctors and surgeon. I’m happy with the result even though I must not his easiest client. He’s more conscientious with your happiness first and foremost that his doctor’s fees.

Dr. Lay is AMAZING! He is best at what he does, passionate, great bedside manner, caring, and very professional. His staffs are very friendly and helpful. I went to see Dr. Lay on a friend recommendation and so glad I did. Thank you!!! Dr. Lay. I would HIGHLY recommend him for any of your facial needed.

The most aging thing I have ever experienced. Dry scaly skin, sore and ruddy (due to lack of proper circulation under skin) and loss of facial fat. Even despite gaining weight, when comparing photos from right before botox and now two months later, there is noticeable facial volume loss, as now I have lines etched into my hollowed cheeks when I smile. Its sad. Botox is SHIT, and will send a person in a circle of getting fillers to fill out the fat the toxin eats away. (Although I am being told that its because the muscles go flacid, though it sure does feel like some fat is missing.) Praying since it was my first and last time, my fat in my cheeks will come back. It was the sort of fat that makes a person look youthful. My skin tended to be dry before and now a little over 9 weeks out, it feels like a parched desert on my face. I put shea butter daily.
My eyebrow expressions are slightly coming back to their normal arch. Though the middle brow still frowns oddly when I smile.
Wondering how someone can endure this over and over again. People must be out of touch with their bodies. I wish to God I hadn’t allowed this to be injected in me. But then again, I thought he gave me all the information! You mentioned none of these side effects to me, Dr. Lay. «Its like a haircut» you said. Bullshit! «It will give you a refreshed look» you said. BULLSHIT! I look more tired than ever. People have told me «You look tired. Are you okay?» No, I’m not, I’m been effing botoxed!
I miss the youthful volume this botox has eaten away. Its obvious in comparing photos. Like I accelerated the aging process. But hey, its botulism toxin, makes sense it destroys tissues! :-(I showed my son a before and after photo tonight, and he was trying to be nice and then I told him to be honest. He said «The wrinkles on the sides of your mouth make you look like gramma.» She is 84!!! Its the nasio labial lines he was referring to.
NEVER AGAIN!
ps. a doctor said botox does not cause volume loss, but rather makes muscles go FLACID. Lovely, my face of flacid droopy muscles.
Fast forward to January 27: I just paid off the bill for this trauma I put myself through. In good faith I trusted Dr. Lay. I never heard a word from his office after my procedure. Not even the quote for other procedures in which I was interested, and I waited several weeks prior to my initial reviews. He and his staff simply do not care about their patients.
Good news is that all the cleansing of my system and eating crazily healthy helped get this crap out of me faster. My face is moving again, though the eyebrow muscles appear slightly thicker, the temples are more hollow than before as well as my upper eyelids, and my upper lip/​mouth area and cheeks still feel a stiffness from partial paralyzation. Not sure what the botox hype is all about! It feels like the devil when its in your face.
Ironically, I initially went to Chase to see about facial fat transfer to fill in the hollow areas of my face. Now I am more hollow than ever.

Very accommodating Doctor, with a conservative approach with Botox and very reasonable prices. I would highly recommend him, he’s awesome.

I went to see Dr. Lay on a great friends recommendation. He is literally THE BEST! He has amazing beside manner and is brutally honest, which when you are getting injections is very helpful. He is amazing at what he does, is hilarious and very professional. His staff and facilities are A-​1 also. I would HIGHLY recommend him for any of your facial needs ;-)

Fantastic! I went to see Dr. Lay a few months ago and couldn’t be happier with the results!!! After spending years (literally) researching plastic surgeons, I finally settled on Dr. Lay to do my rhino-​revision. I’m out of state which made scheduling a bit difficult (on my part, not theirs) and had a few appointments that I had to cancel and reschedule, then cancel again, but his staff was always nice about it. I was actually a little afraid that they were going to blow me off this last time when I made yet another appointment. At the last minute, I had even gone to a few of the top rated plastic surgeons in my own city, which is known for the girls being all fake and plastic-​y, but I was told «they don’t do the procedure I was looking for». What?!? I didn’t think my request was all that elaborate and this was going to be my first revision after my original surgery 10 years ago.
But I’m lucky that they refused because I don’t think anyone could have done as good of a job as Dr. Lay. And my procedure was not difficult; it took more time to prep me for surgery then the actual procedure itself. I also requested some filler under my eyes because of the damage and PERMANENT wrinkles I had done to them from using Tretinoin cream. FYI — never use it daily under your eyes even though all these doctors claim it will reduce wrinkles overtime. It actually causes wrinkles that will not go away! I aged myself by 5 – 10 years and kept waiting for my skin to return to normal months after I stopped using it, as is another claim about Tretinoin which turned out not to be true. Anyways, Dr. Lay gave me some filler to push out my wrinkled under-​eye skin which really helped my appearance. I wish he lived in my city so I could go get more, lol. But I’ve heard you have to be careful with under-​eye injections and I wouldn’t trust any other doctor to do it so I’ll be making another trip to see him sometime in the future.
He really is the best and doesn’t try to upsell you or agree to do procedures that he doesn’t think will benefit you. He gave me a consultation on another revision procedure that I’ve been wanting but he didn’t think it would give me the results I wanted without the risk of it making me look worse. I’m so thankful he was honest about it because I can be annoyingly persistent when I really want something. I kept asking him (in different ways) if the procedure would fix the issue I don’t like and he kept telling me he didn’t think so, no matter how many times or different ways I asked. He is the BEST! Thanks Dr. Lay and staff!

Be real careful and shop more, Dr. Lay was recommended to me by a friend. I went in to get my eye lid done, the consultation went over the procedures but they did not go over what to expect after the surgery. They told me I can drive after the surgery. After the surgery I was loosely wrap up all the bandages was falling apart I looked like a monster, there was no resting place and was sent out of the office. I went into my car and can hardly focus and see and I barely made it home safely. I have to go back for touch up and after a year I still have a fold on my eye lid, Dr. Lay said it will heal and go away but it did not. My eye lashes on side is turned up. Conclusion make sure you find the best before you trust them with your face.

#1 This is an honest practice. They are actually real people who implement a flexible policy and are willing to make exceptions when necessary. They are not rigid to a fault, and as you can see this MD is passionate, and involved with his clientele and prides himself on his practice.
#2 I had scheduled and paid my deposit upfront for a consultation that if I chose to go through with the procedure I could apply the deposit. What people don’t consider is that sometimes the Dr. Can be amazing, but may not specialize in what you are asking for. He was very up front about that and refunded my deposit. It’s one thing if the Dr. Can confidently fulfil your cosmetic needs and you choose not to go through surgery then the deposit compensates the Dr. for his time and consult. Though when the Dr. Feels there is someone else who may suit your needs better it is good etiquette to refund the clients deposit because they no longer have the option of applying it toward a procedure.
#3 The receptionist (who may also be office managers or medical assistants) are very professional over the phone and even when situations become tense, they stay calm. It’s never a good feeling to be turned down for something cosmetic, even when in your best interest and the message is delivered sweetly. There is still a bitter disappointment.
I just really wanted to acknowledge them for the good deed they did. Scheduling consultations with MD’s can get expensive really quick and given the circumstance this office was extremely considerate of the situation. Thank you and I will continue to spread the word of your professionalism.

Dr lay is AMAZING!!! I had otoplasty done couple of months ago and he did an awesome job. He was completely honest and not hustle me at all. I felt very comfortable. His entire staff are soooooo sweet. My right ear (helix) never folded as my left and so I when in for this reason. He told me to be realistic because some patients come in seeking perfection not improvement. I had my operation done on his office. He has two OR’s on his office so that cut any facility fee. I also had local sedation so I was completely awake and alert during surgery but not felt a thing. We were talking back and forth. He’s really funny. I was so worried I was going to be left botched but thank god I was not. Feel comfortable going with dr lay. I am glad I found this doctor. My next operation is going to be a complete rhinoplasty to fix my septum and maybe buccal fat removal (cheek reduction)

What can I say about Dr. Lay that hasn’t been said?! The man is pure genius and bomb-​diggity! I had double eyelid surgery and now my eyeshadow game is on par with the queens on Ru Paul’s Drag Race!
In all seriousness, I was given by the grace of Buddha monolids but I knew I was destined to rock a wicked smokey eye with winged liner sharp enough to blind someone. It was really easy to schedule a consultation with super sweet Noemy of the front desk but don’t be surprised if you need to wait a few weeks; the man is in high demand! I am the type of person that needs to go to a specialist for anything that I am going to have done so of course, I did my research, and I had to consult with Dr. Lay.
The consultation was so incredibly thorough and Dr. Lay showed me a plethora of pictures to demonstrate his work and also to assess my aesthetic expectations and preferences, like how high and deep I wanted my crease. Needless to say, he exceeded my expectations and I scheduled my surgery that day.
Surgery came and went with no complications and was an overall breeeeeze. I felt absolutely no pain during the surgery, just some pressure, tugging and pulling but I mean, what can you expect, you’re having eyelid surgery! Irene was in the OR with him and she was super nice and Dr. Lay and I were just chatting up a storm while he was working away. We talked about the meaning of life, inappropriate Louis CK jokes, and whether or not Beyonce is really involved with the Illuminati. But really though, easiest procedure of my life.
The worst of the swelling was the first 3 days and at the end of two weeks, I was able to put on makeup and Snufflelupagus lashes without a hitch! It’s been a few months now and the results are nothing short of amazing, just like Dr. Lay and his staff!

Can I just say that Dr. Lay is the best at what he does. I had my nose surgery here which turned out better than what I expected. I’ve been coming here for fillers and Botox over the past four years.
I was impatient before and in wanting a same day appointment, resorted to another surgeon in San Francisco, but actually had to come back here for Dr. Lay to FIX the fillers/​Botox job :(never doing that again.
Plus his prices are the most reasonable by far. I’m so glad Dr. Lay is here in the Bay Area.

Dr. Lay was very patient, caring, helpful, and professional. He was more concerned about whether or not the procedure was right for me. Dr. Lay didn’t come off as a surgeon that was after the money. During the consultants he wasn’t pushy and was patient when addressing all my questions and concerns.

This is a great surgeon to go to if you’ve never gotten any done before. He’s super helpful, calming and does amazing work. He’s honest too, not just trying to get money from you. He’ll tell you his honest expert advice. Great people make great doctors! I did my eyes and nose with him, going to get lips from him soon!!!

I have been a patient of Dr. Lay since he started practice. I would not see anyone else. I have had several procedures with him and I have always found him to be, kind, considerate and most importantly very knowledgeable. You can talk to him and he is very down to earth and understanding. He is candid and will tell you what he thinks and recommends for you. His office staff is caring and very helpful.
I recommend him highly.

As an update, the office called me and apologized for the mistake and offered me a very discounted rate for my next visit. Thank you. That showed great integrity on their part!

Before I can take 10 yrs out of my real age and still everyone would believe it. But it came to the point that I can’t lie about my age anymore and needed help. After some research I found Dr. Chase Lay who is an expert for fat transfer procedure among all other things. After initial consultation 3 days later we did the procedure.
Fast forward to 5 months after. The fat settled and gradually beginning to have my face to look younger and fuller. I wanted some touch-​up and Dr Lay suggested «Sculptra» and what a perfect combination! So happy with the results. Just had a reunion with my former co-​workers last night and all were telling me that I look good.
Thank you Dr Lay! and to his professional staff Kathy and Noemi. I recommended his clinic to some friends and family and everyone are satisfied with their procedures. 5 stars all the way!!! Glad I found you.

WOW! I am thrilled with my experience today with Dr. Lay, and his entire staff. I am relatively new to the area and was not sure where to go for Botox, filler, laser, and peels. I did my homework… reading reviews on Unilocal,and Real Self, as well as asking friends and co-​workers and becoming educated. I am so happy I ended up going to Dr. Lay, I have been to many clinics and Med Spas over the years, and feel I have found the perfect place to continue going too. I was so pleased with the natural results, with the time he took in assessing my needs, answering all my questions, and most importantly the finished product! He took into consideration my budget and we now have a game plan for the months to come. I am going back in two weeks for a deep peel. He has great chair side manner and really listened to what I was saying and did not do what many Doctors do… rush you out the door for the next pretty face! LOL

I was a bit reluctant to write this review in an effort to remain anonymous, but I finally decided that Dr. Lay is well worth it! Not only is Dr. Lay affordable, he is an aesthetic genius for asian faces. He will also tell you how it is, and never tries to upsell or coerce you into something if he doesn’t believe you need it. I’ve been to many other doctors and I keep coming back to him because he is the BEST in Santa Clara County. Hands down.

I had my eyelid done with Dr. Lay almost a year now. I like how how he actually take his time to talked to me and explain what could happen after the surgery. He even told me to go get more consultation with another doctor before I made decision to choose him. The care after surgery is absolutely great. When I had problem or question or concern, he would called me right back. He even let me come in to his office on Sunday to check and make sure on the stitches. Dr. Lay is Very good professional, sincere and down to earth. I would say I got my money worth it.