Chase Bank

Doesn’t get any better than your friendly neighborhood bank. There is never a long wait and the tellers are always happy to help. I had an issue a few weeks ago that needed a little more attention and the assistant manager Violette was able to help me. She was helpful and knowledgeable. Makes me want to keep coming back to my local branch.

This is one of the newer Chase locations in the area. It’s conveniently located in a shopping plaza which makes parking pretty easy. The inside of the bank looks very clean and new which is nice. I am usually welcomed when I walked in and helped quickly. The ATMs are located right outside the door which is nice for a quick deposit or withdrawal; however, you can only withdraw in increments of $ 20. Luckily, you only have to take a few steps into the building to see a teller who can provide increments less than that.
And one extra star for complimentary hot water, coffee, and tea. :)

I wouldn’t even give them one star but 1 or 2 of the girls is nice there. But nothing can make up for the rude lady working there! Ms. Rosh super rude lady that won’t help you with anything might as we’ll take yourself to another bank cause that’s what she’ll tell you to do! I even called before going into to make sure that they would be able to cash my check, but as soon as I got there and she wasn’t even helping me she jumped right in to tell me no she couldn’t cash it and wanted to know who I talked to! How rude needless to say I had to get it figured out on my own no help from her and got the check cashed! I wouldn’t say I hate chase just don’t like the lady that they have chosen to represent them which she clearly doesn’t do well!

Very good customer service. There is rarely has a line and when there is one it moves quickly.

This location is super clean, quick, attentive and conveinant.
The staff is exceptional though. They are so friendly, remember my name and specifics, quick with my needs and really pleasant to bank with. Outstanding service! I actually enjoy going in to the bank on a weekend!
As a bank it does the job and I’m happy with it. ..

I was sooooooooooo happy when I saw there was a WAMU going in in Almaden, because it seriously sucked having to drive up to Almaden Fashion Plaza to do banking on the weekends.
This location is built on the «new» style — no counter with tellers behind it, but instead little kiosks where you are standing right by the teller. These kiosks are «cashfree» — any deposits go into a slot and fall into a locked box, and if you want to do a withdrawal, you get a receipt with a code on it and go over to an in-​bank ATM thingie, punch in your code, and it spits out your cash. I’ve only gotten cash back once, so I’m still not clear on if you can ask for «all 5s» or whatever like you can with a human teller giving you greenbacks.
The staff when I went in yesterday were friendly, efficient, and let me know their grand opening is the weekend of May 16^th and there will be free food, a magic show for the kids, and other goodies. We’ll probably walk on over — coz hey! I can finally walk to the bank on weekends! Woo!