Borges Security Systems

I spoke to Mary I asked her if she had an appt for a quote for tomorrow she didn’t say she was booked and then when I told her what I needed she said oh we are booked tomorrow nothing open nothing for the rest of December ok if you don’t want my business just let me know i will gladly get another vendor very rude!!!

This is a great company. Very knowledgeable and professional. They show up on time, the guys are pleasant, do a thorough job and very professional. They wired our large home and put motion sensors in. Our system was old and dated and they did a great upgrade for us and wired for cameras while they were at it. It’s a family run business with great customer service skills, unlike these large companies where you are just a number. Their monitoring service is very good too and again, very professional and responsive. They are on top of it. I would highly recommend Borgess and am super happy with the job they did and the service they continue to provide us. It doesn’t get better than Borgess!

Based on some of the reviews I read on Unilocal,I called Borges Security Systems to schedule an appointment for a home security consultation. Although my call was returned promptly the same day, but unfortunately, I was basically told by Mary that she is very busy and over booked and would not have time to come out in any time near future!
It is nice to know that a business is busy, but if you can not take care of customers because you are short staffed or overwhelmed, then there is something wrong with this picture.

I called and researched several alarm companies before choosing Borges to install our home alarm. I chose Borges because they are a family owned business who cares about their customers. What I like the best about Borges is their commitment to their community by being a member of the BBB and the San Jose Alarm Association. Fino spent hours with me answering my questions and making sure I understood the exact procedure for alarm calls in the city of San Jose. Fino is an honest business owner whose only advertisement is his reputation and word of mouth. If anyone is looking to install an alarm in their home or business, I encourage you to thoroughly investigate the company’s reputation through BBB and google searches. Borges is transparent about everything they do. I am very happy that I found them and now feel safer leaving my newly secured home.

I called several companies that didn’t answer my questions and just wanted to come out and charge me thousands of dollars. Fino answered my questions over the phone, and just wanted to help me get to a solution. This is obviously an honest, family owned business with nice people who know what they’re doing. I called several alarm companies and this is definitely the company to go with if you want knowledge and honesty.

We had Borges security install a system at our house about 2 yrs ago. Still LOVE it. Wish we had installed it earlier! Great peace of mind. So simple to use! Thank you!

Borges Security’s team is very professional. They provide quality equipment. Their installation is very clean. All the wired sensors for the windows and doors are not noticeable throughout the house. Such small business with good quality is hard to find nowadays.

Upgraded an old Radionics alarm system with the latest Bosch alarm system. Fino was professional and detailed in all his work. Mary at the company has always been friendly and helpful. Liz in billing does her job well.
I had called Vivint and they sent a teenager out. I called ADT they didn’t even bother coming out because they didn’t know how to alarm the gate.
Borges is a family run business that cares about it’s end products. I recommend them without reservation and am planning to have them install HD cameras next year.

I called them about something minor and they were so helpful — Chris swung by the house on his way home to help me out — I tell you these guys are the best — but that’s because they are a small family run business — pays to deal with a small company vs big and impersonable

My burglar alarm went off today because someone tried to get into the house. Our Borges system went off before the door was even opened. By the time the police came the perp was gone. There were signs of attempted forcible entry so we knew someone tried to get in. I really hope that no one ever has to use their alarm but knowing that it worked exactly as intended without the would be criminal setting foot in our house gives me a lot of peace of mind. The police commented that without the alarm they probably would have gotten in.
Thanks to the team for setting up an alarm system that just works. We had a couple of issues when the alarm was initially setup but they were very attentive and quickly came out and fixed the issues. They also took the extra steps to check all the other alarm points and cleaned them all up.
Couldn’t be happier with the service.

I can’t say enough about the quality of service Borges Security did installing our home security system. We had 4 doors and over 30 (double hung) windows that needed to be secured so it was a pretty big job. Chris, who did the installation was extremely professional, polite and provided a 5 star service for my family. I would highly recommend Borges if you are looking to upgrade or install a new security system.

Borges is the best. I wouldn’t recommend anyone else.
When we purchased our house in 2003 it had an existing alarm system, however, I wanted to go with ADP since I had an ADP system in my previous house & I was happy with it (or so I thought). I called ADP out to install their best system which ended up costing ~ $ 8,000. Unfortunately, it never worked properly, and nobody at ADP knew how to service it. They would come out to fix one problem and they would create 2 new problems. It was ridiculous, and after 5 – 6 years we decided to switch to a new alarm company. My friend, who is a police officer, highly recommended Borges Security Systems.
I called Borges & had them come and give me a quote. I decided to go with their top of the line Bosch system & I love it. I have never had a single problem, and best of all, everything works… All of the doors & windows in my house are pre-​wired, however, Borges installed water sensors, TV alarms, additional motion detectors, glass breakage detectors, outdoor motion detectors, plus much more… It is awesome, and in the 2 – 3 years since it was installed, I have had exactly ZERO problems!!! I should also note that the quality of the products that they use is top of the line.
Not only that, but I am extremely picky, and I wanted a clean installation (e.g. wires run neatly, labeled, etc…). Fino was even pickier than me and when he was done I was very happy.
I would give them 10 stars if I could.

so far so good… family run business… son came out and activated my system… Seemed knowledgeable and seemed to care about the service he was providing.
Would definitely recommend.