Worst facility ever the manager is rude And has no respect or integrity this place is horrible no respect for military service members
Jon K.
Place rating: 5 San Jose, CA
Believe the hype. If you appreciate friendly customer service, this place is a surprise. First, know that it’s just before the light rail tracks if you’re driving toward the mall on Blossom Hill. Don’t pass the crossing signs or you’ve passed it. I had to circle but saw the sign the second time around. It’s tucked away down an alley, and that’s a good thing. I met Alicia(sp?) and Joe, who were incredible. Joe is the manager who lives on site, and is exceptionally charming and friendly; talking to him was like chatting with a friend you’ve known for years. Alicia is about as professional and friendly as they come; she almost glows with warmth, stunning and meticulous about the entire procedure. She had all the available units lined up for me in under a minute, in addition to all the forms. Other than showing me the unit, the whole process barely took 20 minutes, and that’s because they didn’t rush their explanations of anything. I presume they aren’t a married couple but, honestly, signing up for a storage unit here felt like visiting a married couple that you’ve known for a long time. They are eager to help and provide helpful pointers. Nothing feels adversarial… quite the opposite. Joe even pointed out things like where to find cheap moving boxes and advise about how safe the place is… mentioning at one point the stray cats they’ve collected and had neutered. He even patiently waited for me to run through locking and unlocking my unit to ensure I wouldn’t have trouble, even then saying that he’s almost always there if I have problems. Oh, that’s important. They have an alarm on all of the storage units and, since Joe lives there, I imagine it’s pretty safe. Sorry if I’m gushing, but it has been an awesome experience so far. If I have to complain, and it’s nit-picking at this point, it would be that their golf cart feels like it might tip over sometimes, and I wish it were possible to arrange late access to your storage unit. I also wish they offered insurance directly instead of handing you off to a third-party, but these are all minor issues. I’m not a self-storage aficionado, and hope I never become one, but if you need somewhere to put your stuff for a while, this is it.
Alice C.
Place rating: 5 San Jose, CA
If you need a storage space rent one from here. Always super clean and I feel really safe with my stuff there since there is always someone on the premises. Joe, the manager is super nice and explained the contract in detail. He even recommended me the perfect space and talked me out of a larger unit & more rent based on my needs. Bummer they don’t have temperature controlled but so far so good. I’ve been here over a year now and the price is consistent. Not like their competitor whom I left due to price increases every quarter. They also have an on-site dumpster you can use for a small fee at the time of use. Good hours and very accommodating I would highly recommend Blossom Storage.
Laurie P.
Place rating: 5 San Jose, CA
Oh, my gosh… we no longer need a storage space, but would love to keep one just to have a reason to visit these exceptionally nice, warm, friendly people and their pristine property! We did have a space at the«big chain» for a while, but left when it was burglarized. That’s when we found THIS hidden treasure. Their security system is great and it’s more affordable! Save yourself time and just start here.
Nichole M.
Place rating: 4 San Jose, CA
Just started using them a couple of months ago, they have a lot of good deals for starting up, and even have a contest for people who pay their rent early. The guy that works there goes over everything very clearly and seems like a good guy. Made me feel very reassured that my stuff was going to be safe. I would definitely recommend them to anyone in the area.