Bass Pro Shops

Have been here a couple of times just to check it out. My19 yo son wanted to go tonight to check out fishing gear for a new found hobby. There are hundreds of fishing poles to choose from. We found Kenny who was stocking shelves and happy to help us. Kenny showed my son three different options until he found one he really liked. Then took him over to the reels and gave him a few options explaining about each one. Kenny stayed within his my sons budget without trying to upsell him. He also answered my sons questions about bait, local places to fish and any other questions my son had. Kenny wrote down the brands and model numbers of the gear my son was interested in so he could purchase them next week. The entire experience was positive and pleasant.

This review isn’t for this store it’s for the website. I placed an order of $ 50+ so I could get free standard shipping. The header page says guaranteed delivery before Father’s Day if you pay for standard shipping. Little confusing? If I pay the $ 7.95 for standard shipping I’m guaranteed to get it before Father’s Day… if not… you’ll get your order whenever. Won’t be placing anymore orders online..

Google «bass pro racism» or «bass pro discrimination.»
Terrible racists.
The pale door «guard» treated me like a criminal for coming in for bow service. He made me feel like a thief poking and probing at my bow case and my arrows, asking me how many then counting, then disagreeing. Then while dopey fumbled around for his zip ties, he started asking me interrogatory questions about what specific services I was coming in for, kinda like when the police ask you are where your coming from and where you’re going. Like he gives a shit! Of course when I responded, he had no idea what a peep sight was. I could tell he thought he was gonna get me to say «I’m just here to steal.» While I was standing there, he told me archery services ended at 8. LIE. I called first, they stop services at 8:45. It was only 7:30. He just didn’t want any color in his pale store. He actually radioed back to archery to see if they would help me. I had to take my bow away and walk out and put it in my car. I had no patience left for the interrogation.
When I walked back in to shop in peace, without the interrogation of why I brought my bow in for service, he actually said, «your back?» He thought he ran me off like a dog. Fuck that. I came back in to shop for accessories. While walking around, I noticed every employee was pale. Not one of them looked my direction. Then I remembered the Manteca store. I stood at the archery counter patiently waiting for service, while the good olé boys chatted to each other, ignoring me for at least a few minutes. Then when a pale guy walked near the counter they jumped up to help him. Never mind the brown guy.
Get the fuck out of San Jose Bass shit shop.
I have more outdoor gear than most, and I won’t be doing anything but spreading the negative word about your store. Every archery range I shoot at, every campground I go to, every backpacking trip I take, every jet ski day, every kayaking trip, every plinking day I will continue to remind people that bass pro ain’t the place to go!

So yesterday my fiancé, his brother, and I came in looking specifically for a 4 person fishing raft ((That the website said they had)) We looked all around and couldn’t find any rafts that were for more than one person. So we asked an employee. He said he was new but he would try to help us. After looking around a bit and still no luck, he asked another employee. (Shuan in the camping department) Shuan was BEYOND RUDE to the other employee AND TO US! All the guy did was ask where the rafts were. When Shuan said «they’re in fishing», the guy said he already checked there. Shuan became SUPER rude and very sarcastic! «Well they’re not here and that’s not my department, so ok, BYE!»
I couldn’t believe what I was hearing! HOW DISRESPECTFUL! Not only to his co-​worker but in front of customers!!! (Poor guy looked pretty embarrassed) I gave Shuan a «I should slap you» look, and he says to me «He works here!!» I reminded him «YOU WORK HERE TOO!» … Long story short. They didn’t have what I needed (even though the website said they did) and the customer service was CRAP! (Thanks to Shuan)
Bass Pro, please do something about your customer service. I would love to spend my money with you but it doesn’t look like that will be happening any time soon…

Kids had so much fun at the catch and release and checking out their tents and boats. We are coming back to the fish and bowl restaurant.

Sexist. So rude and bothersome.
First guy at entrance had the «be annoying so they sign up for rewards card» sales style. And was rude about it with his comments like «you’ll regret it if you walk away.»
Second: no one in aisles to help you, but when you do find someone they know nothing. It was like shopping at Home Depot.
Third: no women’s carhart… SEXIST! I started noticing how absolutely sexist the shop was, and then the gun counter made it worse!
My boyfriend and I sat at the gun counter and no one said hello till we talked first… and when they did the guy behind there made a snide comment about me pointing out a pink 38 special and saying I liked it… He literally changed his voice like into a sarcastic tone and said «because we have to choose what to buy how cute it is right» then smiled a snarky grin and looked at my boyfriend, which is really funny because I’m the one who can actually purchase firearms! So many sales lost tonight.
Also last but not least the girl at checkout was incredibly unorganized piling our stuff onto the counter one by one then checking them out then re piling them and then absolutely molesting my moon pie because the bar code was offset, she actually opened the package attempting to wrestle the code over to the scanner and then finally keyed it in.
Sad. Hire better people or educate them or train better or maybe pay better and the employees wouldn’t be so clueless.
I’ll probably never come back here willingly honestly could get anything in the store and more online.

Love the fish bowl area great décor as well as the whole store! Great selections for any kind of outdoor activity. Friendly service and clean. There is even a bar and a menu of food to order. It’s a big store so u might be in there for awhile but a fun place to visit and check out.

Awesome Disneyland for outdoor enthusiast.
It has an 8 lane bowling alley ($ 20 for 30 mins is worth it), full bar, restaurant, private dining room, archery lane (though only for customers testing, not for by the hour to practice/​play, darn… I wish they would change this), huge fish tank and waterfall, everything you need for outdoor sports and hunting and fishing, boats, hot sauce selection, clothing, camo, toys for kids, friendly staff, etc.
Big fan. I’d come back for bowling and more fun.

Recently purchased a gun here and I enjoyed my experience. First of all, the store was packed. There are so many people just browsing around, and frankly, I don’t blame them. It’s a fun store to visit just for the experience. The fun counter was packed. Don’t forget to take a number. Despite the wait to get helped, once you begin working with someone, they are professional and willing to help. Not the most knowledgeable in terms of fun choices, but they will help you out as much as they can.
All in all, a good experience with a star taken off for the delay. Understandable though given the sheer volume of customers.

This place has the worst customer service ever!!!
I went here to check out some guns and can’t help but felt discriminated against. I stood at the gun counter for about 10 – 15 minutes waiting for the staff to come and help me but no one asked if I need any help. I thought maybe I was standing too far from the counter, so I decided to come closer, leaned over the counter and wave at one of the staff, yet they ignored me. Now, I’m thinking ok, maybe they didn’t see me or they’re busy at the moment, so I waited another minute. Then other customers came and stood right behind me, suddenly one of the staff came over and looked right passed my shoulder and asked these people if they need any help, as if I’m invisible. It just happens that these other customers were whites. I thought that racism doesn’t exist in America anymore, but I’ve never felt so discriminated against and humiliated in my life.
I hope that the management team of this establishment reads this and do something to adjust the customer service here.

Sadly this shop pales in comparison to any fishing shop I’ve been to. The girls here have horrible customer service skills. These kids don’t know anything about anything. All their cheap bass pro lures SUCK! Don’t waste your money on what looks like a good deal because there is a reason they are going for cheap. When I lived in Manteca, I visited their bass pro every weekend and they were great, knowledgable and friendly. I was so excited when I heard they were following me to the South Bay. I’ve visited the San Jose shop three times now and it’s THREE STRIKES AND YOUR OUT! I’ll never go back, I have no reason to now.
If you love fishing like I do and want to actually catch fish, try Hi’s Tackle Box for a good experience and knowledgable local fisherman.
Bass pro shops, you have really let me down this time.

I loveeeee this bass pro shop! I’m 18 years old and I felt like a five year old in there! The place is well decorated and kinda feels like an amusement park.
There are atvs and boats that visitors can play in (well, they’re probably for purchasing but you can also play in them). I love how huge the store is and how many things there are to see.
You can easily spend two hours in this place, just looking around and having a good time.

4 stars cuz this place has everything
I’m not really impressed with their prices
For a store of this size they can be a little more affordable
But the choices you have are insane
You can only do online layaway around the holidays but not in store

Came here to find some camping gear, well let me tell you they have plenty of camping gear. Had a fun time trying to find exactly what I was looking for, even more fun playing with all the display models to see exactly what I needed.
This is one of the larger stores I have been into you but I’m sure they are bigger another location. It’s fun to come here and browse, to try out new New things for new adventures. If you’re looking for something that includes outdoors, you do need to come here and find exactly what you’re looking for help you out.

So… I didn’t know until my visit today that it’s called «Bass Pro Shop». I’ve been saying «Bass BRO Shop» this entire time and no one’s ever corrected me!
Anyways, plenty of parking. Greeted upon entry by a very friendly older gentlemen who told us about signing up for a Bass Pro Shop credit card to get 15% off our purchase.
My boyfriend’s eyes twinkled like a kid in a candy shop (or how my eyes light up when I’m at Target lol). From boats to bait to umbrellas, this place has it all. It’s freakin’ huge! I got tired and bored halfway through the «exploration» so I sat down on a display lawn chair to wait until my boyfriend was ready to check out.
Warning: Kids ALL over the place. They were crying and screaming and running all around…

Let me start by saying that I usually love Bass Pro and Cabela’s style stores. But, my experience on March 6^th and 7^th 2016, has ruined by experience with Bass Pro:
Spent over 3 hours shopping in their store, only to later learn (when ready to purchase) that their entire store systems were down and that they could only accept cash. This meant that we spent that whole time, while being assisted by several staff members, without any knowledge that we were wasting our time. Not one person said, «hey our systems are down,» until we were ready to make our purchase.
Not only could they not help you with any license purchases, gun purchases, or take credit cards, but they couldn’t even accept their own gift cards. And, this was not a matter of hours, this was their issue all day.
That only scratches the surface of the issue, as we were told to place our items on hold with Customer Service in order to pick them up the next day (today). Our items were 2 fishing poles (that we had lined).
Today, we visited the store at lunch time, only to learn that a manager had made an executive decision to put all customer hold items, back on the shelves. This included our fishing poles, that had line on them already (purchased at $.03 a yard). One of our poles were sold before we could pick them up. So, now what was anticipated to be a quick pick up of something we had already placed on hold, turned into an hour long adventure during my lunch time. They had to go find another pole to match (the last one they had) and re-​line it for me.
It blows my mind that their customer service is this bad, I would never put the customer’s items back on the shelves, after promising to hold them for a day, when it was their issue to begin with. Just unacceptable. I won’t return to this Bass Pro again, the Manteca store is SO much better.

The one star is for the restaurant not the store. I wish I can give 0 stars! We waited for about 20 min, which wasn’t too bad since we took that chance to walk around the store. Once we were seated, we were ignored. The place wasn’t as busy as we thought, considering the wait time. At least 5 tables were unoccupied. There were 4 servers just standing around talking, not caring to take our order. Maybe you should hire servers that are more observant. You don’t let a family with a young toddler sit there for longer than 15min without asking if we wanted a beverage or start an order.
I would only consider trying this place again because of the cute bowling alley.
What a disappointment. Hire new servers that care or hire a better manager that would notice the servers aren’t doing their job.
As for the store, it’s still an awesome place to shop for camping gear. Just skip the restaurant.

This is for the bowling and bar area. Uncle bucks.
One star for the fish bowl drink. Perfect with the right amount of everything
One star for the atmosphere nice and clean and fresh.
One star for the decorations and the fresh bowling lanes. Lil oily but it was ok.
Lose a star for the music. Step it up. You trying to put people to sleep.
Lose a star for the air temp. Omg it was hot. Brand new building turn on the air conditioner.

Cavernous store… Impossibly large. It’s not as nice as Cabela’s, but it is big and has a lot of items on offer. Because of it’s size and national reach, prices are really low. I would almost bet they are lower than you can find anywhere else – this was true for what I was buying.
I had great luck with Eddie in hunting. He is a throw-​back to when customer service mattered/​was valued. He also knows his stuff – which is rare. I was ignored by a small army of other employees who were just shooting the shit with people – but Eddie made an above and beyond effort to help me, even though he was already working with a customer. I wish they worked on commission, or that I could leave a staff review, but Unilocal is all I got – go see Eddie.
FYI: if you’re buying an item, check rebates from the manufacturer. This may be a «no duh» for you but I got an extra $ 30 rebate on an item that was already much lower priced than any other retailer – super stoked!

LOVE this store! Perfect for hunters, anglers, and people who love camping. Don’t come here if you need a new pair of jogging shorts and shoes. It’s not that kind of store. We have come to this store probably 25 times since it has opened and are obsessed. The staff is great and they are very helpful.
For those who are writing bad reviews because of the food, go ahead an ignore them… It’s an Outdoor store first that just happens to have some food. Of course it’s not going to taste good… that’s like going to the grocery store to find a nice pair of glasses…
There are tons of fish and taxidermied animals to look at. There is a nice fish tank and a great selection of things to buy.

Do not eat here, I repeat… DO NOT EAT HERE. The food here is garp… Totally nasty. We were a party of 5 and each of us ordered a different dish. Long story short, none of us liked the food.
The nachos were not even close to being okay… Mozzarella cheese sprinkled over the chips, drenched in what tasted like Kraft BBQ sauce, and a healthy helping of DRIED OUT JALAPENOS? Who the hell is cooking this stuff? NASTY.
As for the store, it’s VERY impressive and extensive. It’s got everything you’d need and then some for the outdoors. I particularly loved the archery section. Personally, I think Cabela’s is more impressive and well stocked, but since BPS is so close, I’ll probably shop here! I’m very impressed with the retail end of the store.
Staff was unfriendly on the whole, but I didn’t expect world class service at a store the size of four football fields. They shy away from eye contact and seem to actively avoid helping people.
The bowling alley is awesome! I had my daughter’s birthday party there and we had a great time. It was a bit cramped, but it’s a good time!
Overall, Bass Pro Shops (San Jose) executes the all inclusive experience fairly well, minus the vomit inducing food.

San Jose, CA
A — Ok
— Your almost one stop shop for everything outdoor.
The main entrance is quite impressive. Like a hunting lodge with I believe fireplace.
If you continue to walk down the main «hall» animals line the the sides, like being in a museum seeing different animals.
At the end of the hall is a neat tub of water aka educational aquarium holding live fish. Super cool as these are mostly common types people fish for.
— Also, very impressive selection of hunting decoys. Haven’t seen these in a store. So, big plus.
— Overall reminds this store reminds me of a Cabelas Magazine that has come to life.
— Restaurant and Bar within I’d pass on but can see the draw to have an 8 year old BDay celebration. The set up is very aquatic and really cool.
However, tables in each area were not bussed and still had crap on them. Too boot finger prints everywhere on door and outside trash cans spewing trash.
Tip: Come in your hunting or Camo Gear, it seems like the thing to do!

Part of me wishes I could rate them a zero, but as we must give a rating, I have to give them a zero.
I had learned that this store recently opened and actually received a gift card as a Christmas present. I was looking forward to the opportunity to finally shopping at one of their stores. Three weeks after Christmas, i was able to finally be in the San Jose area. It was 6:30pm when I arrived. I felt that 1.5 hours would be good enough to take in all that Bass Pro had to offer. Unfortunately, I was shocked to learn that they had closed the store early for a private store function. It would have been nice for them to update their website. I am not sure what type of function warrants closing a store early. I was not the only unhappy customer as there were approximately twenty people who also saw the closed sign and were also fairly upset.
If I am ever in the area (which I doubt), i will try to update this review. For now, they get 1 star.

This store will appeal to people who think bigger is better. It is the largest Bass Pro shop I’ve been in. They have a lot of stuff for people who enjoy the outdoors. S loves Bass Pro and thinks this might be the store he will come back to. It is not an easy off and on the freeway like the Manteca store; so it would not be my first choice.

4.5−5 STAR.
WOW! The new Bass Pro Shops off of 87 and Almaden in San Jose is HUGE and impressive!
I have only been to a Bass Pro Shops once, and was impressed, but this Bass Pro Shops in San Jose just opened up recently, and I had a chance to check it out a couple weekends ago. Upon walking in, I was blown away by the level of detail, the amazing taxodermy + aquatic fish tank with sturgeon (and other fish), and other decorations that this store has to offer.
From an outdoors perspective, it has everything you will need: hunting attire and equipment/​guns, camping gear, fishing gear, boats and equipment, and all sorts of jackets, pants, gloves, blankets for any outdoorsy activity you could possibly think of. I used to be a Boy Scout for many years and love outdoor activities, so you can probably imagine how my eyes lit up when I walked in. You can check out the pictures I attached below to get an idea of what I am referring to. Let’s just say that the NRA was living and breathing amongst all of the people there in the store with me. :P
Just walking through the gun section with rifles, shotguns, sniper rifles, handguns, and then walking through the fishing area right after that made me reminisce about my boy scout days. It has also made me want to plan a trip to Yosemite in the Spring. I didn’t even end up buying anything on this trip, but I was in awe of the spectacle before me.
There is also a really nice kids section for the little ones to preoccupy themselves. There is a kids range shooting area, coupled with an archery game for them. Children can be preoccupied while the adults take a look at the rest of the store.
This Bass Pro Shops is also connected to an aquatic themed bowling alley /​restaurant /​bar. There are no typos in that statement. It’s pretty cool — you have to see it to believe it. I am definitely planning to come back to play a couple games of bowling, and to grab some food and drinks the next time I go. Speaking of which, I need to come up with a compelling reason to head back to Bass Pro Shops soon. It does take a lot of forward planning to coordinate a camping trip… :)

I love Megastores and Bass Pro Shop Outdoor World is the megashop for the outdoor, hunting, fishing enthusiast. When I lived in the Midwest, I would hear people rave about the Bass Pro shops so it’s nice to be able to visit one in California.
It’s a huge complex located off the Almaden Expressway with plentiful parking. Prepare to see lots of excited people, people in camouflage and lots of sport and hunting equipement.
Stepping inside is a treat as the sky high ceilings and over the top décor of animal exhibits in the Grand Entrance and Great Hall are more like a theme park than a store. There’s an indoor educational aquarium about several different fish types and a connected Uncle Buck’s Restaurant and indoor bowling alley.
It was a fun place to walk around and if you like fishing, hunting, archery, or want a taste of the rest of the country, it’s a treat.
Bass Pro Shops accepts credit cards including American Express.

Red… red…red…red…red…red…redneck…
This place is definitely a spectacle. It’s huge. There are lots of guns and bows and arrows and fake hunting things and… just deer lord (#seewhatididthere).
The restaurant/​bar thingy attached to it has a bowling alley. There’s an archery range… and all the hunting and fishing stuff you could ask for. They also have some okay camping and other general outdoor sporting goods.
Have to say «as good as it gets» for what it is… not sure I’ll have any need to go back here though.

I wanted to act like I was a phuken outdoors man and I lost interest pretty quickly. I’m a social cat and like to pick at the workers brains at any establishment. The younger employees don’t know how to socialize; I came across at least 5.
Kids; when talking to anyone show respect and look them in their eyes and at least acknowledge their presence, phuk! The restaurant is cool to admire in regards to the scenery and tv sets. I know it’s new but customer service has been around for a pretty long time. Rolling of the eyes and lack of spunk will not get you more than a 1 star review. Bowling alley looks phuken sweet and I’ll end up in a lane one day. Bar same thing. I never write reviews after 1 visit but this place has high expectations. Maybe cause it’s new they hired anyone. I hope the customer service dept./H.R. gives some how to welcome guests and make them comfortable to be somewhere that had a huge fish tank and stuffed animals all over the place.
Justin in the archery dept. is a cool cat and I’m going to pick up a bow just to shoot it! Right…
Work on your customer service store. Meh!!!

I’m not into hunting or fishing, I literally just went here to check it out. Never in a million years did i expect to be blown away by the décor! It’s like a good place for a day get away haha. It has a lodge/​cabin feel, a bunch of things for kids to do in the store like shooting practice with light activated guns and targets, a giant fish tank, a lobby that you can sit around the fire place and relax at, a restaurant/​unique bowling alley, etc. Today we went bowling– a ridiculously long wait (which you get a buzzer for and you can just have fun around the store while you wait) and a bit high in pricing, but the atmosphere is definitely fun. Most of the bad reviews for this business are pointed toward customer service, I didn’t notice much of that because I didn’t eat at the restaurant. If you are here to just look around and enjoy the store, there should be no complaints!

It is totally surreal that Bass Pro Shops is here in San Jose.
I’ve lived in the good ol’ SJ my entire life, pretty much, and this area has always been farmland.
It’s always somewhat sad, in my opinion, when farmland or something gets replaced with huge shopping centers or residences or the like. I mean, I get why it happens, but it just is reality and business at the end of the day.
That said, Bass Pro Shops is admittedly a pretty worthy addition to the area. It’s almost hard for me to believe that a hunting/​outdoor shop could be successful in this area, but then I remember that San Jose is such a melting pot of individuals and that it’s just a little drive away from tons of hunting and fishing places.
Honestly, I’ve never hunted before in my life, and I can’t say I really feel the need to. I’ve fished a lot, and I’ve been known to hike, though, so I guess I have some semblance of credibility when reviewing Bass Pro Shops.
Firstly, this place is ridiculous. Like, in an extravagant way. The décor inside is really intricate and amazing. I mean, they have an aquarium and a waterfall gushing into it. Kids and adults alike all congregate to see all the different types of fish inside, which is kind of crazy for a store. It’s like free entertainment from a parent’s point of view, so I would definitely recommend for people to bring their little kids here.
Secondly, BPS is absolutely humongous. I was getting lost pretty easily among all the Under Armour gear (oh boy there is a lot), the duck decoys, and the fishing rods. If you’re in need of a particular outdoor product, they most likely would have it here.
Thirdly, did I mention this place is ridiculous? I mean, they have like a mini ARCHERY RANGE in here. THEY HAVE A BOWLING ALLEY!!! They have a RESTAURANT. There are like displays where you can test out these fake guns. And there are tons of REAL GUNS. They have like a million boats outside that you can actually climb into. THIS PLACE IS INSANE!
Man, I was like overtaken by a complete sensory overload in Bass Pro Shops. It’s so much to take in. I was pretty interested in all of what they had, compelled to buy essentially nothing (except maybe the $ 1.99 BPS hats – a Black Friday special), and just floored by the excessive nature of the place.
But well, I guess if you have to do it, do it big.

I only went into BASS PRO SHOPS to kill some time with my toddler son. I had no intention to buy, but ended up buying a 4×4 toy truck with ATV set. My son was so juiced to be in there with the giant aquarium, the crazy cool bowling alley, atv and boats, and stuffed critters. He played with the fishing rods, the tents and other kids.
The staff was cool and patient, I guess it is common to bring the kiddos and let them loose!
4.5 stars for my initial trip…

Love Bass Pro Shop!
I left a review on this business when it opened but apparently it’s been moved? Weird.
Anyway, I found that their customer service here was all right, not the best because apparently, they’re still training people. I thought to myself why they didn’t train them while this store was still being built? I would read the rest of the reviews here and reiterate that you should get your licenses somewhere else for now since they’re still in training.
I found out that there was a restaurant here and a bowling alley! I was impressed because the Bass Pro Shop that I regularly went to in Illinois didn’t have that and it was smaller.

This new BPS is great for me since its only 33 miles away from me. As before I had to drive all the way to Manteca. With so much fishing gear I can stick up on my fishing supplies for awhile.
This was my first time at this location and it is pretty well laid out and spacious. Hopefully they have well trained and knowledgable staff to help customers. With so much to see and shop for you can spend hours in the store. On top of that there is a bowling alley and restaurant inside. A must to come and check out even if you are not a fisherman or hunter. There’s clothing and outdoor stuff to purchase.
Go and visit and spend some money.

This review is solely based on aesthetics.
You MUST check out this place. I cannot describe how on point this store is. Simply put, it is a fishermen’s Disneyland.
If you have young kids bring them here. They will thoroughly enjoy the large fish tank filled with Sturgeons, impressive spread of taxidermy and the aquatic theme bowling alley. All super duper awesome!

Wait a while to go here… A long while. They don’t have their systems together yet at all! We checked in at the restaurant and were given a buzzer and a 1 & ½ hour wait time. So, we went off to check out the store.
It’s just OK in comparison to the Manteca store. This one has far less atmosphere in comparison, and a far smaller gun section. It evokes more of a big box store feel than the high adventure atmosphere of Manteca.
The cashier couldn’t access our reward card info., we got different stories about how they would checking it after we were rung up, (how would we be rewarded?), then were sent to customer service who said we HAD to have a card and couldn’t look it up by phone#.
We get buzzed to the restaurant while we are at customer service., only 45″ yay! Shirley tells us no, it was a mistake, the buzzer just went off by accident… We go sit down and wait for another 10″, & get buzzed again, we go back to Shirley who takes the still buzzing buzzer. Again she says it was a mistake that the buzzer buzzed. Ok bye bye.