Andrew Schechtman

My doctor moved out of town so I called a few offices in the area to see if they were accepting new patients. I called Dr. Schechtman office and they said I could come in and meet him the following week. I arrived at the office 5 minutes early and was handed about 8 pages of papers to fill out. The first bad sign was that the office personal weren’t very pleasant. The second bad sign was that it took over 1 hour before I was called to see Dr. Schechtman plus another 15 minutes in the patient room. The third bad sign was when I ask his hours and discovered he was only in the office 3 days a week and they were only half days. The fourth bad sign and to me the most insulting was I received a bill for an office visit, but was never told I would be charged to just meet the doctor. In my 51 years this was the worst doctor office visit I have experienced.

Dr. Schechtman is simply the best doctor I have ever had. He listens. He is calming and comforting in his demeanor and manner. (Most people don’t go to the doctor to celebrate a great day) His recommendation have been insightful, and knowledgeable.
The staff at his facility is improving, as previously noted. That being said putting up with a little inconvenience upfront is a small investment in Dr. Schechtman’s excellent care for his patients.

Updated Review: 12/​18/​2007
I finally got in to meet Dr. Schechtman and was very impressed with how he took his time and did not rush through the appointment. He is super down to earth. There have been improvements with the office staff’s manners when I phoned in most recently also :) The one girl behind the front desk, when I arrived was super friendly… the other one less so (maybe just an off day ;)
I did have to wait almost an hour from when I arrived, but I think they had me come earlier to fill out paperwork, and my appt. might have been a half hour later. In which case, I waited about 30 min’s, past the real scheduled time. I did hear another lady in the waiting room complaining about her long wait… but she was waiting for results from a different Dr.
Since I can’t dock a ½ Star for the extended wait… I’ll stick to a 5 Star Review… since Dr. Schechtman is great! :)
UPDATE — June 18, 2007: Apparently Dr. Schechtman, or someone he knows views reviews on Unilocal,as Dr. Schechtman has contacted me, and seems genuinely interested in getting the office staff problems rectified. I was very impressed that a doctor who likely has a busy schedule, took the time to respond to a bad review. I still haven’t given up on this office or doctor, and will update as need be :) We’re up an extra star now ;)
First Review Below:
First, let me say, I have NOT yet met Dr. Andrew Schechtman… but he had articles online that really drew me in to have him as a doctor. He seems like a really nice doctor, IF I could get in for an appointment! ;) I am giving an overall «2 Star» toward assuming he is a good, and nice doctor.
It is his OFFICE that is HORRIBLE. The staff is so unfriendly it shocks me every time I call! My first incident was when I was leaving on a vacation within a few days and I needed a prescription, because I just realized my medication would run our mid-​way through my trip. The staff wouldn’t aid me to get me a prescription over the phone (because the Dr. hadn’t met me yet, fair enough)… and they gave no alternative to getting the prescription besides… «find another doctor!» The only appointment they could offer me was over a month later!!! Luckily, I am pregnant, and had an OB appt. coming up, and I managed to get my prescription filled through my OB doctor.
Next… I was running late for my Dr’s appt with Dr. Schechtman (the one a month later ;), so to be courteous, I called the office to let them know. The girl that answered, again unfriendly, said, not to bother coming and that I’d have to rebook. I said, Okay, and asked when I could get a new appt. She asked what it was for, and I said it was originally for an ongoing medication to get refilled… but now I think I’m coming down with bronchitis, and need to see him for that also. It is mid-​April now… can you believe the ONLY appt. she offered me was for JUNE 1ST!!! That is ridiculous!!!
When we ask for alternative suggestions… she says to go through our insurance and FIND A NEW DOCTOR!!! I wonder if Dr. Andrew Schechtman is aware of the etiquette of his staff?