A & J Quick Tv

San Jose, United States

3.8

Closed now

17 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 408-269-9335
Address:
1401 Kooser Rd, San Jose, CA, 95118
Cambrian Park
Nearby public transportation stops & stations:
1.1 miAlmaden
1.4 miOakridge
1.8 miOhlone/Chynoweth
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Wheelchair Accessible
Yes

Today

Today 9:00 am – 5:00 pm
Closed now
Local time (San Jose) 00:59 Monday, 2 June 2025

Business hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 5:00 pm
Sunday –

Description

Specialties

Are you looking for repair of your LCD, Plasma, Rear Projection, DLP, Flat panel, Big Screen, Laser, Digital, or Direct View TV. That’s what we do.

Our staff has been providing exceptional customer service for over 50 years.

Major retailers like Fry’s Electronics, Best Buy, The Good Guys, Magnolia, Circuit City, and Third Party Extended Warranty Contractors also send their customers to us for repairs.

Our technicians are continually training to be up to speed on the latest technologies as they come out. Our techs attend hundreds of manufacturer training classes every year — sometimes on technloogies you haven’t even heard of.

Ever heard of laser TV? No? … WE have, we’re trained to repair them too! What else do you need to know?

In Home TV Repair on the Following:

‘LCD TV ‘ Plasma TV ‘ Projection TV ‘DLP TV ‘ Flat Panel TV ‘ Big Screen TV ‘Laser TV ‘ Digital TV ‘Direct View TV

History

Established in 1958.

Jerry Castronovo opened the company in 1958, Until June of 2010 Jerry was still active the the daily operations of the repair shop. Today it is run by both his son & daughter with a staff of 6 other technicians, putting the average of over 30 years of repair wisdom at the hands of each technician. Put our experience to work for you. A & J Quick Tv and it staff are dedicated to meeting your needs. Television Repair is our business; Customer Satisfaction our promise!

Meet the Business Owner

Frank C.

Business Owner

A & J Quick TV has been a family owned business since 1958. Now the second generation has taken over ownership and all the business responsibilities. I have been actively a part of the business for the last 35 years. Growing up from the old tube days to the introduction of solid state devices to the next generation of Flat Panel Technologies. As the business model has progressed so have we. Keeping up with the growing technological changes such as Smart TV to Whole Home Automation we have all the tools to do the job right.

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1401 Kooser Rd
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17 reviews of A & J Quick Tv

No registration required
Place rating: 5
San Jose, CA
This may seem rather low tech to many, but my new TV, new cable box, and DVD player were not talking to each other. My family and I tried every combination of cables, but could not view DVDs. My sister located A&J, I called Frank yesterday, and by 8:45 this morning (New Year’s Eve morning, no less), my problem was solved. Thank you, Frank!
Place rating: 1
San Jose, CA
I wouldn’t recommend this company to fix anything! Frank had my TV for 4 months and never called me, not once! I had to call him to find out anything and everything! He said he said he couldn’t fix it and told me I could get it at the drop off point and he would call when he dropped it off! Again he never called! And to top it all off I gave him a motherboard for my TV (besides the one in the TV) and he didn’t give it back to me. So I called an he said he would mail it back. Yep you guessed it! Never got it back and no call from him! He is completely unprofessional and I wouldn’t use him again!
Place rating: 1
San Jose, CA
My gripe is with Tony of Blossom Hill TV. A couple of months ago I texted Tony about coming to my home to fix my Sony Wega. He promptly texted back asking for model number. I gave him the info and also told him I thought it was the lamp and when I would be home so he could schedule me in. After 2 – 3 days, he texted he had lamp in stock. And that was it! I never heard from him again. I cannot believe Tony was so inconsiderate and so unprofessional as to ignore me that way! I remember when Ernie and Martha owned Blossom Hill TV on Snell many years ago. They were the nicest people and had the best TV repair shop around. That is the main reason I chose to call Blossom Hill TV. Big difference!!! Same name but totally different from Ernie and Martha’s Blossom Hill TV. GYK
Place rating: 1
San Jose, CA
Do not use. Paid over $ 250 to have a DLP repaired. Less than 2 months later the TV had the same problem as before… no picture. Called the, back and asked them to come take a look. They told me they would call me back. That was 9 months ago and no return call.
Unilocal is filtering all their 1 star ratings for some reason. Buyer beware.
Place rating: 5
San Jose, CA
I had a loud buzzing noise with my panasonic plasma model P60S30. I called Frank, and he came out and fixed it in less than an hour. Problem turned out to be loose screws on the main board. This seems to be a common issue with these plasmas. Anyway, the buzzing noise is gone! Great service.
Place rating: 5
Los Gatos, CA
Called to get STAT help! Rainy day, 2 and 4 year olds with Grandma who hasn’t even had coffee yet and no sound on TV.
Frank could have charged me for a visit later today or tomorrow and it would have been ugly. Instead he isolated the issue as Comcast not TV. Kids watching DVD now, Gma has her coffee and now I get to deal with Comcast, provides horrific «service».
LOVE Frank! Thank you!
Place rating: 5
San Jose, CA
Very honest. I had a problem and he was able to dicuss over the phone at length. He was able to help over the phone on the problem. I didn’t like the answer but would go with him in a heartbeat.
Place rating: 5
Los Gatos, CA
We called Samsung last night when our 2007 Plasma TV stopped working. It turned off while we were watching it and we could not get it to turn on afterwards. Samsung referred us to Frank at A & J. We left a phone message last night and he called back at 8 am and was at the house at about 10:30 this morning. He replaced a fuse and had the set working right away. He warned us that there might be an underlying problem that caused the fuse to go out and we might need an additional repair. If we did he would give us credit for what we had already paid. He did not know off the top of his head how much the other part would be, but he called later in the day to let us know. He was informative re the pro’s and cons of Plasma versus LCD and how long we should expect to keep the TV. His business is now strictly mobile so he no longer works out of the address listed in Unilocal. We were very impressed with his service.
Place rating: 5
Morgan Hill, CA
My experience was for a Mistsubishi DLP chip replacement: after finally getting through to Mitsubishi and getting a support response (as they had previously been denying any help for this common problem), they scheduled a service call using A&J Quick TV.
It was less than an hour after talking to Mitsubishi that I got a call from A&J to scheduled an appt to come out and replace the chip.
The arrival was on-​time, the replacement was smooth and quick, he was conscientious of the dirtiness of the parts and took them outside to clean them, and stayed to make suire the TV was working OK. And the labor was as advertised, and the same as others on the Internet had reported (for this particular job).
All in all, a great experience!
Place rating: 5
San Jose, CA
Frank was very professional, knowledgeable and nice to work with. I have a large plasma TV that wouldn’t turn on, was giving a blinking led light. Frank knew the problem, quoted me an amount that was actually a bit higher than the final invoice. Item was repaired in the time frame quoted and under the estimate. Thank you Frank!!! We are very happy to have our TV working again.
Place rating: 5
San Jose, CA
My Mitsubishi WD-​62 725 had the dreaded red light on lamp indicator. I went ahead and ordered a new lamp from Ama​zon​.Com. But on inserting it accidentally pushed the connector back in to the TV. I took the TV apart and connected the cable from the ballast but did notice the bracket had come off. TV still did not work.
I checked Mitsubishi’s website for authorized service centers and A & J Quick TV was the nearest. I spoke with Frank, who was very patient, courteous and listened as I explained the issue. He agreed to have a tech come out the same day on a Sat to put the cable and bracket back on. He did not think it was a problem with the ballast and lamp was brand new. The quote was $ 85 for the visit + the time which came to $ 125.
Richard came out and saw the issue and had the bracket and cable on in next to no time. He reassembled the TV with no spare screws and the TV is working again. I was contemplating a new TV but this should keep me going for a lot longer till I find a future set that I want to upgrade to.
5 stars to A & J Quick TV for saving the day.
Place rating: 5
San Ramon, CA
Talked with Frank at the A & J quick TV. Very friendly and explained to the best of his ability what was wrong and the process to get the TV part. It took a while to get it fixed, but that was due to Mitsubishi not sending the part on time :-) I had to call up Mitsu to get the part sent.
He showed up during the appointment time and fixed the TV to my satisfaction plus explained some stuff about my TV too. It’s like the cherry on the float.
Would recommend to my best friend.
Place rating: 1
San Jose, CA
We went here to get our plasma tv repaired. The TV picture went away. We called a number of people and they all said we needed new boards. Anyway we went to this place because they were close to our house. They were a bit more pricy ($ 100) then one of the other people we called but the other place had to many TVs at the time so they couldn’t take ours. It took 2 months and a week to get it repaired. Other places said 1 – 2 weeks and originally A&J said 2 weeks. First thing to know is they NEVER call you. If you want your TV done you should call them. We called them after 2 weeks and they were barely ordering the parts. After that we called every 2 weeks and the parts took forever to come in. We live in Nor Cal and the parts were coming from LA so it isn’t even that far. I can drive to LA in 5 hours and it seemed to take like a month and a half to get the parts here. Then after they finally got the parts in they said it would take a week to repair the TV. We called again when they said it would be done and it wasn’t finished. We waited another week to call and it was finally finished just that day we called. They were in no rush at all to get the TV repaired and didn’t even apologize for how long it took. I understand that it is an estimation of time but PHONES DO EXIST they could have kept us updated. NEVER once did they call us! We always had to call them to get an up date. I do think they deserve the 1 star. One of the guys there knows a crap load about TVs and believe me he will enlighten you for an hour if you let him (½ star). When we did get the TV back it does work fine and the picture is just as good as ever (½ star). If you don’t mind being without your TV for a LONG period of time without any notion of when it will be done please go to these people. Also keep in mind I do believe they are more expensive then other repair services with the exception of the actual manufacture probably (ie Samsung). Good luck!
Place rating: 1
San Jose, CA
When I met my gf she had left her plasma big screen at this place for months, she was charged $ 130, and then they told her that they could not fix it… I picked up the big screen tv, brought it to my house and found that the power supply was smoked. I ordered a replacement power supply and now the tv has been operational over a year…
Place rating: 5
Milpitas, CA
I had a problem with the sound on my Panasonic Plasma. After 6 phone calls to Panasonic’s warranty number and probably two hours on hold they finally sent a tech from A & J Quick to fix my TV.
A & J Quick’s guy showed up right on time. He had the parts needed to do the repair. He was quick and professional. Fixed the TV in less time than one phone call to Panasonic.
Highly recommended.
Place rating: 5
San Jose, CA
Listed 2x in Unilocal so I’ll copy paste my review here as well! The personable customer service is above and beyond. This is a local family business that has been around since 1958! WOW! 3 points for just that alone. =)
After dealing with frustrating Samsung 1 – 800 service reps, I was forwarded to this local service provider. Of course, I was flustered and frustrated after getting off the phone with Samsung and admittedly less than pleasant with Liana, the first contact when you call A&J Quick TV. She was so patient, friendly and clear. I really appreciated her professionalism even with my disorganized, multiple calls. Samsung really threw me for a loop! Grrr.
Richard was sent out to take a look at our tv and had to take it in to get the issue addressed. I just knew our tv was taken care of and when they say quick… they mean it. Every phone call was returned in a timely manner, service appointment arrived when they said they would, and the tv came back within a couple days. Faster than expected.
I really appreciate this business and highly recommend! I hope they continue to stay in business and they should with such awesome service! Our TV is like brand new! Thank you Richard & Liana!
Place rating: 5
Campbell, CA
Fantastic, honest service!
My Philips 42″ TV stopped working — no picture. I suspected a power problem. I took in the TV. My expectations were set that individual components were no longer analyzed, and that analysis was performed at the board level. I think the estimate was $ 900 for a board. He ordered the board. What he received did not fit my TV. So he debugged the components on the power board, replaced a few capacitors and voila — it worked! The invoice was for $ 200 after all his work.
I appreciate your professionalism and skill. Thank-​you!