Carl’s Jr.

*** Pitstop Review (San Jacinto) ***
I’ve passed by this part of town in the center of San Jacinto a few times. It’s appears to be originally a dairy based agricultural town that’s quickly growing up and building out. A lot of nice new homes are sprouting up in the area that looks super affordable! A huge home here advertises for like mid $ 200K. The same home in the crappy so-​so part of central O.C. would be a cool million! But the sacrifice is the dreaded commute to find work…
Anyway…
Here’s what liked…
* Relatively new facility in a new-​ish part of town.
* Seems safe, clean, and a good place to pull over.
* There are plenty of options in a very short distance to add to what you eat here.
* Both the manager and the lead guy at the register were very friendly. The were busy and did the standard, «we’ll be with you in a minute» and acknowledge my presence (always a good gesture).
* Restaurant is pretty clean.
Here’s what I didn’t like…
* The bathroom can use a little cleaning though… Probably not the fault of the restaurant that store patrons miss their mark :-)
Just sad to see ANOTHER company leaving California and changing the location of their headquarters! California is bleeding companies that are quick to leave for other places that are considered less expensive. Didn’t we just lose Nissan and Toyota to Tennessee? Now we’re losing Carl’s Jr. to Tennessee as well… Very sad…
Food = as expected
Seating area = very clean
Service = friendly
Restroom = new, but not clean.

Every time I go hear they f%”& up the order. I was able to get them to give me the right drinks after they gave me the wrong ones then I get home and they gave me the wrong burgers. Management needs to get the f!&% to work!

I use to work here and how they work thigs out is so stupid to me. they always had me wasting my time cleaning the dine room every 30minutes when it wasnt even dirty. they always sent customers to pull up to the front to get better drive thru times and I really just didnt like working with any of the shift managers they were all unprofessional!

Pulled to drive thru window and she rambled 3 different orders of which none were mine. Its 1:45 way after lunch rush and still can’t get a order correct and didnt get a receipt.

Generally, the employees working the breakfast shift provide good service. Unfortunately, it tends to drop off in the afternoon.
I have to laugh everytime I’m in the drive thru and they ask me to pull around front and wait for my order when no one is in line behind me!
When I point out that I’m the only person in line, they looked shocked that a mere customer would question them. Sometimes they will take the time to explain that they are trying to scam their drive thru timer to make it look like customers are being served faster than they are.
It seems to me that If they are going to ask me to help in their scam, they should at least throw in a free cookie???
The big issue with Carl’s Jr, however, is not the service, it is the fact that the food is grossly overpriced.

Always slow and unplesant service. The employees here have no personality or understanding of customer service. The location is basically clean… but with the ripped seats you can tell the owners no longer care about this location.

Worst location in town. My sister and I had to go through the drive through twice because the person working refused to do separate orders. There burgers are always burnt and the people are note friendly or professional. We were served by a woman named maria. she explained to us how her window could not be over six minutes. I didn’t understand her logic because if we got through twice that us double the time. so annoying.